The receptionist in the morning at check in was great, we were able to access the room early.
I spoke to the evening receptionist later the next day about getting a bus to the airport. She told me it wasn’t possible because of the Easter holiday and we would need to order a taxi which would be more expensive again due to the Easter holiday. Next morning I checked this with the lovely receptionist from the first morning who told me the airport shuttle bus would stop right outside the hotel and she even checked our flight was leaving on time.
Evening receptionist needs more training and could be a little more helpful and interested in the customer.
Bar staff were also very helpful and nice. Great breakfast.
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