Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.4
Fasilitas4.4
Layanan4.3
Kebersihan4.4
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Semua Ulasan(117)
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Tamu
Suite 1-Kamar Tidur 1 Tempat Tidur King
Menginap di Mar 2024
Pasangan
6 ulasan
5.0/5
Fantastis
Diposting pada 18 Apr 2024
Amazing hotel, with a great location. Front desk staff are super friendly and knowledgable. Loved it so much i extended by stay by 2 days.
Terjemahkan
Tamu
1 King Bed
Menginap di Feb 2024
Sendiri
1 ulasan
4.5/5
Sangat Baik
Diposting pada 7 Feb 2024
Nice and clean room. Breakfast is good, but nothing special. Just small buffet. Hotel surrounding is not nice, but in Kingston is hard to find nice area...
Terjemahkan
Tamu
1 King Bed
Menginap di Jan 2024
Pasangan
1 ulasan
1.0/5
Diposting pada 24 Jan 2024
Terrible service from front desk receptionist who worked there told me that all my bookings were confirmed and cancelled started to beat down the boor next morning with staff and a number of calls….same situation happened twice in one week. Staff treated and looked down at my partner like he was some sort of scammer!! Awful service and experience from the rooftop bar I was left nearly one hour and 45 min to have a drink served and had to cancel as it took forever and still didn’t arrive!!! So many beautiful places in Kingston to stay this was a waste of money and a terrible experience
Terjemahkan
Tamu
1 King Bed
Menginap di Des 2023
Pasangan
5 ulasan
5.0/5
Fantastis
Diposting pada 3 Jan 2024
Tracy at the front desk is amazing. Customer service that leaves such a positive feeling. She’s actually exceptional. I will always stay at that Hilton and many more once I can receive her type of service. My husband and I were quite impressed with her professionalism, kindness and commitment to ensuring we were comfortable. She’s amazing and deserves a promotion.
Terjemahkan
Tamu
2 Tempat Tidur Double
Menginap di Apr 2023
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 27 Apr 2023
Hotel was absolutely amazing, the staff where so friendly and helpful and very professional.. my brother missed place two fifty pound notes that went under the bed.. we only knew this because our room attendant found it whilst cleaning our room… she left the money on the bed with a note..big respect and one love to Monique our room attendant🇯🇲…Also the food and service was above and beyond, big shout out to Rok hotel I look forward to coming back..
Terjemahkan
Nicole Richards
Kamar Deluxe 1 Tempat Tidur King
Menginap di Sep 2023
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 19 Sep 2023
We had the best stay! Staff was amazing from the moment we pulled up to when we checked out. I highly recommend and would love to stay here again!
Terjemahkan
JacksonRosalyn
2 Tempat Tidur Double
Menginap di Jul 2023
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 4 Agt 2023
I was very pleased with the service, the cleanliness of the room and most of all the location. Every single worker was helpful and friendly. I appreciated how welcoming they to my daughter and her friend, especially because it was her first time in Jamaica and she was celebrating her 35th birthday. Team, thank you so much for your hospitality. I look forward to staying there again.
Terjemahkan
Jeffrey
1 King Bed
Menginap di Jan 2024
Sendiri
17 ulasan
5.0/5
Fantastis
Diposting pada 6 Apr 2024
Nice and friendly. Very clean. .
Terjemahkan
Tamu
1 King Bed
Menginap di Apr 2023
Lainnya
1 ulasan
5.0/5
Fantastis
Diposting pada 4 Apr 2023
The service was great. Speedy check-in and fast responses to any request the guests made.
Terjemahkan
Tamu
1 King Bed
Menginap di Jan 2023
Bisnis
2 ulasan
5.0/5
Fantastis
Diposting pada 31 Jan 2023
Loved my stay here. Everyone was attentive, friendly and the hotel was immaculate.