Ulasan Comfort Suites Kilgore

our stay was good. The only issue we had was the room above us had children running and jumping making quite a racquet. I called the front desk and they took care of it immediately.

They placed one of my colleagues in a room with a portable heater (the room HVAC was out), another colleague also had issues with the HVAC in her room being way to hot. But at least we weren't put in a 4th floor room, there was a sign in the elevator stating that the floors call button was broken and you had to take the stairs to the third to call it up. A sign at the desk said they were "undergoing renovations", but it seemed more like an excuse to avoid having to pay for normal upkeep. More a great value for the money spent.

Great place to stay be it for a night or a couple. Room was clean, staff very friendly and welcoming. The breakfast was an added bonus. Highly recommended despite the ongoing renovations.

My stay was wonderful. Heather at the front desk was very helpful and patient with me. I was traveling by myself and She made my stay feel comfortable and safe. She was very personal and accommodating. You are very lucky to have her as an employee. The hotel is centrally located so its a great place to stay.

Although the property was under renovations. My stay was a good experience. My room was nice and the staff was friendly.

The good- large room, good beds, friendly staff, great breakfast service The bad- hotel is old, our room 102 had a musty smell

Nice location, helpful staff. Under some remodeling and there were some things not quite finished or ready but nothing that inhibited the stay at all. Still had a comfortable night

Came into town for the night to see our kids, bed was comfortable, room was clean, AC worked great! Breakfast was okay, not great but okay. Morning crew was very nice.

The staff was very polite. It was close to where my daughter was working.

Always a good, clean, friendly place to stay.

Great stay at this hotel. Breakfast was included and was very good. Ladies helping with breakfast were helpful and courteous. Location is very convenient.

We complained about very loud dogs barking that could be heard even standing in the hallway and we were not even offered to change room. The front desk didn’t even bother to offer any options so we decided to check out after just about an hour of checking in.

Room was comfortable and clean. The bathroom was outdated but okay.

As of July 2023 this hotel was in the middle of a renovation. The indoor pool and hot tub/spa were closed. The king size bed was very comfortable. Overall decor was a bit dated. Functional but as mentioned, the renovation was underway so not sure what the plans for the rooms were, The windows on the main level reception area had mostly failed. Condensation between the panes that clearly showed the need to replace them. The carpets and flooring were in good condition throughout. The bedding was lightweight requiring us to ask for an extra blanket as the bed was three feet away from the air conditioner which needed to run to keep the rest of the room habitable during 100 degree weather. The bathroom was clean but the bath towels were thin. They got the job done but were soaked when you were finished. The staff was amazing. Very accommodating. The included breakfast was prepared fresh each morning. It was the same each day but I guess that is okay.