Ulasan Aston Ketapang City Hotel

Tanggapan dari Properti: Dear Ms. E. Dahlia,Warmest greetings from the Aston Ketapang City Hotel!Thank you very much for sharing your experience with us. We're delighted to hear that you found the bed comfortable and enjoyed the amenities we provide. Your kind words about our staff are especially appreciated—we strive to ensure our guests feel welcome and well-cared for.We apologize for the inconvenience you experienced with the WiFi. We understand how important stable connectivity is, and we will check with the provider and our infrastructure for maintenance for the particular issue promptly.Your feedback is invaluable to us as we continuously work to improve our services. We hope to have the opportunity to welcome you back and provide an even better stay in the future.Warm regards,Rahmat A. SantosoGeneral Manager

Tanggapan dari Properti: Dear Mr. Vincent Vesak,Warmest greetings from the Aston Ketapang City Hotel!Thank you for your feedback on your recent stay at our hotel. We appreciate you highlighting the positive aspects, like the convenient location and delicious breakfast.We understand your comment regarding the room design and condition. We are committed to providing a comfortable and modern experience for all our guests. We are currently exploring renovation plans to update our rooms with a fresh and stylish design.We sincerely apologize for any discomfort caused by the room air conditioner. Our maintenance team is always available to troubleshoot any problems. In the future, please don't hesitate to reach out to the front desk if you experience any issues with your room's facility or amenities.We hope to have the opportunity to welcome you back in the future. Thank you very much.Sincerely yours,Rahmat A. SantosoGeneral Manager

Tanggapan dari Properti: Dear Value Guest,Warmest greetings from the Aston Ketapang City Hotel!Thank you for sharing your experience with us. We're delighted to hear that you appreciated our convenient location. We apologize for any noise disturbances you have experienced during your stay. We will be happy to welcome you back for you to try our next hotel building. See you again!Sincerely yours,Rahmat A. SantosoGeneral Manager

Tanggapan dari Properti: Dear Bapak Ahmad Faiz,Warm greetings from Aston Ketapang City HotelFirst of all, thank you very much for choosing Aston Ketapang City Hotel. We're very sorry to hear that your TV screen was not good and a bit noisy and also bath towel which is in a damp conditions, but I really appreciate you raising the issue with us. Regarding the bath towels and TV picture, now we are progress to fix it all. We make sure the towels are in a good condition for the nest coming while guest stay with us and TC screen will be clear that you can enjoy those all channels in the room. Once again we apologize for your inconvenience while at Aston Ketapang City Hotel and we are happy to wait for your return. Best Regards,Reza FirdausGeneral Manager

Tanggapan dari Properti: Dear Imtiyaz,Warmest greetings from the Aston Ketapang City Hotel!We are very grateful for those of you who have been willing to share your impressions of your stay at our hotel. The attention you give is a reminder for us to maintain the best service. We hope you are always healthy and prosperous. Sincerely yours,Rahmat A. SantosoGeneral Manager

Tanggapan dari Properti: Dear Fengmian,Warmest greetings from Aston Ketapang City Hotel!Thank you for your positive review! We are glad you enjoyed the comfortable rooms, cleanliness, and excellent service. We always strive to provide the best possible experience for our guests, and your good reviews are encouragement for us to continuously improve. Have a good day, and we look forward to happily welcoming you again. Warmest regards,Rahmat A. SantosoGeneral Manager

Tanggapan dari Properti: Dear valued guest,Warm greetings from Aston Ketapang City Hotel! Thank you very much for choosing to stay at Aston Ketapang Hotel. We are glad that you received our excellent service. We hope that you and your family will always be healthy and happy. See you again! Best regards,Rahmat A. SantosoGeneral Manager

Tanggapan dari Properti: Dear Value Guest,Warmest greetings from the Aston Ketapang City Hotel!Thank you very much for taking the time to share your feedback with us. We truly appreciate your insights, as they help us improve and provide a better experience for all our guests. We understand that pricing is an important factor, and we are committed to ensuring that our service and facilities meet the guest's needs. We are grateful for your visit, and we are happy to welcome you back again in the future!Sincerely yours,Rahmat A. SantosoGeneral Manager

Tanggapan dari Properti: Dear Value Guest,Warmest greetings from the Aston Ketapang City Hotel!Thank you very much for your attention to our service. We sincerely apologize for the inconvenience with the shuttle bus and truly appreciate your understanding. Your feedback helps us improve.Warmest regards,Rahmat A. SantosoGeneral Manager

Tanggapan dari Properti: Dear Guest,Warmest greetings from the Aston Ketapang City Hotel!Thank you very much for your feedback! We are pleased to hear that you found the room clean and tidy. We apologize for any inconvenience caused by the language barrier. We will continue to strive to improve our service quality and look forward to welcoming you again!感谢您的反馈！我们很高兴您觉得房间干净整洁。对于语言沟通的不便，我们深感抱歉。我们会继续努力提高服务质量，期待您的再次光临。Very best regards,Rahmat A. SantosoGeneral Manager

Tanggapan dari Properti: Dear Mrs. Irianty, Warm greetings from Aston Ketapang City Hotel! Thank you very much for your positive impression, Mrs. Irianty! We are happy that your time and activities with family and friends can run smoothly, you are pleased to receive our good service and hotel facilities. We always strive to provide the best service needs for our guests and your appreciation is a motivation for us to continue to improve our work. We look forward to welcoming you back in the future. Stay healthy and happy! Greetings, Rahmat A. Santoso General Manager

Tanggapan dari Properti: Dear Diyama,Warmest greetings from Aston Ketapang City Hotel! Thank you very much for your best impression! It is a pleasure to know that your stay at Aston Ketapang Hotel was a pleasant experience and your hospitality inspired us, thank you! We hope that you and your family are always healthy and see you again! Best regards,Rahmat A. SantosoGeneral Manager

Tanggapan dari Properti: Dear Mayasari, Warmest greetings from the Aston Ketapang City Hotel! We are very happy and grateful to Ms. Mayasari who has been pleased to receive good service from us, our appreciation for his concern for sharing his pleasant experience with all of us. With hope to be able to welcome Ms. Mayasari is back, healthy and happy greetings always! Warm regards, Rahmat A. Santoso General Manager

Tanggapan dari Properti: Dear SasaAni, Warm greetings from Aston Ketapang City Hotel! We give many thanks to Ms. Sasa who has been pleased to choose our hotel as your choice of accommodation in Ketapang Regency, we really appreciate and can learn from the thoroughness of the care that has been conveyed, therefore we regret and apologize for our lack of thoroughness in preparing your room, which in the future will improve the quality of cleanliness rooms and ensuring fragrant linens as well as unexpired bathroom supplies are available in each guest room. Once again we thank you for the appreciation of the service from our staff. With the hope of health and happiness accompanying Ms. Sasa. Warm regards, Rahmat A. Santoso General Manager