Hotel not recommended! Arriving on August 9, 2023, I immediately noticed some inefficiencies in the toilets. Specifically (as documented by the attached photos) absence of glass in the shower cubicle, defect of the shower head and floor drain completely raised and easily movable. I immediately requested a change of apartment but it was not granted to me and so I requested immediately and also in the following days the resolution of the problems exposed but they did not proceed. These problems caused, during the shower, water to leak from the shower itself and from the floor drain; water that inevitably settled all over the bathroom floor. In addition, the cleaning of the apartment did not take place regularly every day but only after urging the staff. On August 16, 2023, leaving the facility, I spoke to one of the managers asking for a small refund for the inefficiencies, I waited for a response from them for days, contacting them several times on the phone but to no avail. At this point I reported everything to the booking customer service and through them I learned that my refund request had been refused. Shame!
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