I think the service was excellent. the Staff were very friendly. The pool is massive and so beautiful. My friend and I stayed in the mountain view room, but there is a resort behind this resort, so there was music in afternoon so couldn't nap and also a rooster too which woke us up every morning. Kep beach is a 20min walk, so it's suggested to get a tuk tuk for 2 dollars. The onsite restaurant and Bar was perfect too. Our room bathroom isn't 100% concealed as there was a blind, also our bathroom door squeeked noises so when my friend and i used the bathroom it was noisy.
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