Ulasan Yutorelo Karuizawa Hotel

I initially planned to book a two-night stay but was hesitant due to mixed reviews about the hotel. Instead, I opted to book for one night to see if it met my expectations, intending to decide later whether to extend my stay. After dinner at the hotel’s restaurant, I made up my mind and chose to extend for an additional night. The reception staff spoke good English, making the check-in process smooth. The set dinner and breakfast were delicious, with the restaurant staff being polite and attentive. I must commend the chef for the effort in creating varied menus for both dinner and breakfast each day of our stay. The onsen was quiet and peaceful during my visit around 5 PM. The room was spacious, and the bed was comfortable; however, the lighting was too dim for my preference. The only downside of my stay was the weak Wi-Fi signal, not just in the room but throughout most areas of the hotel.

It is a 2-floor hotel with hot spring for the guests to enjoy. Though the staff speak little English, but they try their best to communicate. I enjoy most the food they offer. The package includes breakfast and dinner. To my surprise, the dinner is a 5-course french cuisine with coffee at the end. The quality is high not only the food but service. The breakfast is mixed with French and Japanese style. Main course is french and served, and the Japanese food and drink is in buffet style. I learnt that some people may find the location is not very convenient. However, the hotel provides shuttle bus service to and from the train station. Kindly make reservation in advance and the transport is well managed. If you love a relaxing and quiet holiday in Karuiazawa, this hotel is a good choice.

Nice hotel

房間大，有沙發，衞生間乾濕分離，房間乾淨整潔，酒店有公共泡湯，大堂也有休息間可以喝葡萄酒。酒店外面有一個小教堂，可以去看看。

親切丁寧な接客をしていただきました。ありがとうございました！

美容護理設施不足，沐浴用品可改善！酒店環境不錯

ちょっと厳しめです。 ロケーションはクルマが無いとちょっと不便なんですがこれは承知の上でした。 残念だったのは部屋です。壁紙の剥がれ、トイレ扉の傷み、クローゼット扉が外されていたこと、テレビの不調など問題がありました。もう少しメンテナンスに気を使ってくれたら嬉しいいです。 スタッフは親切でした。 勝手なことを言ってすみません。

#負評#對性價比，鄰近店舖，酒店氣味，床品舒適度失望；携程在推荐酒店时为何不告知这家酒店晚餐要到店前预定，如不预定不能提供。周边黑漆漆的没有任何可以吃饭的地方。有免费接送车也完全是胡说八道！超过5:00没车，早上去车站也要预定，车满了也没车。这真是**服务。早餐也是西式日式不清。简直了乱七八糟。希望携程尊重事实，对过度宣传承担责任……赔偿损失

非常不方便進出！ 非常不方便進出！ 非常不方便進出！ 絕對不推薦！