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Ulasan terverifikasi
Lokasi4.3
Fasilitas4.2
Layanan4.2
Kebersihan4.3
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Photoguy
Kamar Deluxe Klasik 1 Tempat Tidur Double, Bebas Asap Rokok
Menginap di Nov 2022
Sendiri
52 ulasan
4.5/5
Sangat Baik
Diposting pada 10 Nov 2022
Overall a great hotel in an amazing location. The staff were friendly and the room was clean, comfortable, and exactly what I wanted.
The shower knob was a bit confusing, but once I figure that out I had plenty of hot water.
還是非常好的酒店的 但是現在英國基本都無牙刷牙膏拖鞋提供需要自備 其他的都非常的好 在愛丁堡市中心 皇家一英里上 從waverly station 下來抄小路近道5分鐘就能步行到酒店,員工態度也很贊👍
Terjemahkan
Tamu
Kamar Deluxe Classic 2 Tempat Tidur Single Bebas Rokok
Menginap di Feb 2024
Teman
1 ulasan
5.0/5
Fantastis
Diposting pada 4 Mar 2024
房間很寬敞很舒適
Terjemahkan
Judith K
Menginap di Apr 2024
Pasangan
5.0/5
Fantastis
Diposting pada 2 Apr 2024
Great! Excellent customer service! Easy access to many great sight seeing destinations. Would stayed here again and recommend it to friends and family! We are older and wished we had gone to the castle and other great attractions early in the morning. By the afternoon we had walked so much we were too tried to keep our afternoon appointment to go to the castle. Also we used taxis but within a few days we started finding buses that ran in the area. I recommend learning the bus schedule as it could save you considerable money. Every where we went the locals were so warm and friendly. We have been to 38 countries and Scotland would be at the top of our list. We look forward to going there again! We definitely recommend Fraser suites!
Terjemahkan
Areeya
Menginap di Apr 2024
Keluarga
5.0/5
Fantastis
Diposting pada 1 Apr 2024
The property is nice and clean, the staff very helpful. One of the staff has gone above and beyond to make our check in smooch and welcome
Terjemahkan
Cheryl
Menginap di Mar 2024
Keluarga
3.0/5
Diposting pada 29 Mar 2024
The stairs for senior citizens to climb up and down daily was the bad deal. The nice thing was close to the Royal Mile. The beds were very uncomfortable. Nice big bathroom and warm in the room.
Terjemahkan
Ethahad
Menginap di Mar 2024
Keluarga
4.0/5
Luar Biasa
Diposting pada 27 Mar 2024
Great location. Friendly service. Our towel radiator wasn't working. Asked them to look at it. They didn't do anything about it.
Terjemahkan
Verified traveler
Menginap di Mar 2024
Lainnya
1.0/5
Diposting pada 25 Mar 2024
We stayed at Frazer Suites for a couple of nights for my partners birthday at the end of March. It’s a fantastic location for exploring Edinburgh, really nice decor in the lobby area and in the rooms, and the small kitchen area in the rooms was good too. The staff were really friendly and helpful too.
We booked a deluxe room and found the room very small (much smaller than it looked on the photos) and our room was also really cold when we got there. We set the thermostat before we left to go out and upon our return to the room about midnight it was absolutely freezing resulting in little sleep - the thermostat was complicated to work, but even having set it right there was no heat. We spoke to reception about this in the morning and they sent a maintenance person who couldn’t fix it so they provided an oil heater for us instead, which whilst it provided some heat wasn’t ideal when spending long periods out of the room exploring the city as there was no temperature control. Equally the bathroom was still freezing cold.
We complained about this as found it unacceptable, and they’ve simply offered a discount next time - not something we intend to ever use.
Overall, whilst the location was great, due to our experience and the room size we personally wouldn’t stay here again - there are so many hotels in Edinburgh to choose from, especially for the cost of Frazer Suites, so would recommend to book somewhere else. It wasn’t the luxury for us that they describe.
Terjemahkan
Christina
Menginap di Mar 2024
Teman
5.0/5
Fantastis
Diposting pada 24 Mar 2024
I traveled with 5 other girls each with our own room and our stay at Fraser Suites was amazing. Nothing can beat the location right on the Royal Mile close to everything. The rooms were clean, modern and a great size! Plus the staff was amazing! They helped us navigate the area, they set up cabs for us to head to the airport early one morning and they always greeted us with the best energy. Would definitely stay here again!
Terjemahkan
Verified traveler
Menginap di Mar 2024
Lainnya
4.0/5
Luar Biasa
Diposting pada 19 Mar 2024
Amazing location and the staff were phenomenal. Super helpful and very friendly.
Hotel was VERY hot at all times and this couldn't be adjusted.
Terjemahkan
Sara
Menginap di Mar 2024
Keluarga
5.0/5
Fantastis
Diposting pada 15 Mar 2024
The location can’t be beat. It was great to have easy access to lay down or take break right in the middle of the golden mile.
Terjemahkan
Hannah
Menginap di Mar 2024
Lainnya
5.0/5
Fantastis
Diposting pada 15 Mar 2024
Hands down the nicest hotel I have stayed in for a while. They let us check in early for free, the staff was always willing to help, we did our laundry for free on site, the beds were comfortable, rooms were huge. I can’t say enough about this place!
Terjemahkan
Michael
Menginap di Mar 2024
Lainnya
4.0/5
Luar Biasa
Diposting pada 8 Mar 2024
Good stay in a nice room, everything you need for a stay in central Edinburgh. Facilities good but slightly worn in places, there is a program of improvements taking place which will only make the place better. A hotel bar would improve the experience!