St. Sebastian Rd, Kalutara, Western Province, 12000, Sri LankaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.7/5
Menakjubkan
53 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.6
Fasilitas4.7
Layanan4.7
Kebersihan4.7
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Semua ulasan(53)
Ulasan positif(49)
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Pemilik properti ramah(5)
Buruk(1)
Tamu
Kamar Premier King dengan Pemandangan Taman
Menginap di ก.ค. 2024
Pasangan
4 ulasan
4.2/5
Luar Biasa
Diposting pada 10 ส.ค. 2024
Отдыхали в начале августа. Это не сезон. Пляж есть рядом с отелем, но в нём купаться нельзя! Только можно смотреть на красивый закат сидя на берегу! Все туристические локации ОЧЕНЬ далеко, берите на заметку! Персонал приветливый, все улыбаются. Уборка в комнате 50/50, постель меняют только когда ты скажешь, халаты тоже не обновляют, тапочки одноразовые прилагаются только тоже единожды ( нам ничего не меняли), только надо обязательно сказать. Для меня было странно, что каждый раз, персонал трогал мои вещи, на туалетном столике косметику (и видно что они протерли пыл поверхностно, но всё равно трогали) , либо на диване или кровати, они трогали мои вещи, это отвратительно! Мне приходилось всегда контролировать, не оставила ли я что-то не на своём месте и думать о том, будет ли трогать это персонал! Вещи просто лежат на стуле, они их сложат по своему! Или на диване лежат вещи, они положат их по-другому!!!! И ещё, мы заметили, что вода которая разлита по бутылкам, скорее всего разливается в эти сосуды повторно, потому что стеклянные бутылки все «заюзанные», что подвергается сомнению наполнения (откуда это вода?!). На счет питания, для кого как… Я ела только фрукты/йогурт и яичница, остальное всё безвкусно. Ужин 55$ ( у нас не был включен), вот он своих денег не стоит, всё отвратительно! Кроме лепешек которые они сами делают и фруктов😄 Молодой человек питался местной кухней, они её конечно могут готовить, а привычную еду (европейскую) конечно не очень вкусно готовят. Но а так как рядом не туристическая локация в котором расположен отель, то выбора в ресторанах и кафе - нет. Приходилось отдавать 55$ и есть что есть. Похудели на -3кг за 6 дней 🤪 СПАСИБО! ☺️
Terjemahkan
Tanggapan dari Properti: Thank you for sharing your feedback about Anantara Kalutara! We’re delighted to hear that you enjoyed the location, service, and rooms at our resort. Regarding the beach access, we want to clarify that the beach adjacent to our resort is a public beach, and while we strive to maintain its cleanliness regularly, it can be challenging to control all aspects due to public access. Rest assured, we are committed to providing a pleasant environment for all our guests and are continuously working on ways to enhance the overall experience. We appreciate your understanding and hope to welcome you back for another enjoyable stay at Anantara Kalutara Resort. Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Tanggapan dari Properti: Dear Guest UserThank you so much for taking the time out to write about your amazing experience in our Resort in Srilanka. We are extremely grateful to hear that you had a wonderful stay from the welcome to the goodbye and that you found our team members in the resort as well as our services and amenities were just wonderful. We are proud to offer a Suite, Luxury pool, comfortable beds ,Our beautiful landscape & variety of restaurants and lounges that satisfy all the needs of our guests along their stay. It is wonderful to hear how much you enjoyed your stay in our five-star luxury resort, and, to hear how wonderful our team members were and how they helped to ensure you had a memorable stay. We look forward to having you stay with us again soon in Anantara Kalutara in Srilanka!Kind Regards,Reshan KaluthanthriExecutive Assistant Manager
Tanggapan dari Properti: Dear hideshanyanGreetings from Anantara Kalutara Resort! I am glad that you enjoyed our thoughtful hospitality by our top-notch team and that you were especially pleased with Nadeeshani. All we want is for our guests to leave with nothing but joyful memories of their stay. I am sure that Nadeeshani will be thrilled to know that he made your stay exceptional.All of us are looking forward to welcoming you back soon.Kind Regards,Reshan KaluthanthriExecutive Assistant Manager
Tanggapan dari Properti: Greetings From Anantara Kalutara ResortThank you so much for sharing your kind words with other travellers on this platform. I am delighted that you enjoyed your stay here at Anantara Kalutara and that our five-star resort impressed you with its wonderful ocean views, fine facilities, and first-class customer service for which we are renowned.It was an honor and a privilege to have you as our guest and we hope that you will come back and stay with us next time your plans bring you to Anantara Kalutara Resort. When you do decide to return, please do not hesitate to book directly with us so that we may personally assist you with your reservation and ensure that you receive our best available rates. Until next time,Lashan Liyanage/Front Office ManagerAnantara Kalutara Resort
Tanggapan dari Properti: Dear manaThank you so much for this incredible review. I am thrilled that our customer service impressed you so much. We really do take our guests' satisfaction very seriously and will go above and beyond to ensure that they feel like VIPs for the duration of their stay and that they leave our hotel with magnificent memories. We look forward to your next visit and please do not hesitate to contact us directly so that we may personally assist you with your reservation and ensure that you receive our best available rates. Until next time,Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Lashan Liyanage/Front Office ManagerAnantara Kalutara Resort
Tamu
Kamar Premier King dengan Pemandangan Taman
Menginap di ส.ค. 2024
Keluarga
4 ulasan
5.0/5
Fantastis
Diposting pada 11 ส.ค. 2024
房間寬敞 設施齊全 環境巨美 服務人員各個都很有禮貌,就算不出酒店 也可以帶孩子玩的很開心
Terjemahkan
Tanggapan dari Properti: Thank you for your wonderful review on Anantara Kalutara! We’re delighted to hear that you enjoyed your stay and appreciated our luxurious amenities, stunning views, and family-friendly environment. We look forward to welcoming you back for another memorable stay! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Tanggapan dari Properti: Dear sue2023dongWe are delighted to hear about your experience at Anantara Kalutara Resort! The team strives to provide our guests with the warmest hospitality and most efficient service, and it makes me happy to hear this was achieved during your stay. Your compliments are not only rewarding, but also encouraging.Please visit us once again. We will be looking forward to having you back.Lashan Liyanage/Front Office ManagerAnantara Kalutara Resort
Tanggapan dari Properti: Dear sxd475Thank you for taking the time to complete online review on CTRIP.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Lashan Liyanage/Front Office Manager
Nicola S
Menginap di พ.ย. 2024
Pasangan
5.0/5
Fantastis
Diposting pada 1 พ.ย. 2024
Fantastic 10 day stay; this is a beautiful hotel with exceptional staff. We stayed in a Villa initially, but then asked for an ocean view suite, which was perfect to see and hear the sea and beach from the top floor. We took trips to Galle, a tea plantation, the Bawa brothers houses and gardens, a water safari and Jeep safari, all arranged by the hotel. All amazing. Staff who really went above & beyond: Eranga, Sanga and Yeshan. Thank you.
Terjemahkan
6/10
Tanggapan dari Properti: Dear Nicola S, Thank you for taking the time to share your wonderful experience with us at Anantara Kalutara Resort. The transition from a villa to an ocean-view suite sounds like it added a special touch, letting you enjoy the sound and beauty of the sea right from your room. It’s wonderful to know you enjoyed the trips to Galle, the tea plantation, Bawa brothers’ gardens, and the safaris. We’re delighted that Eranga, Sanga, and Yeshan went above and beyond to make your stay exceptional. We’re delighted you enjoyed your stay and look forward to welcoming you back for more memorable moments at Anantara Kalutara! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Fauzan M
Menginap di ต.ค. 2024
Pasangan
5.0/5
Fantastis
Diposting pada 28 ต.ค. 2024
The stay was absolutely amazing and Heshan who was taking care of us during our lunch time was great and we loved his service The room and the welcome was great too which we really appreciated me and my wife. Pool was amazing the food was great. Hopefully will be back again
Terjemahkan
Tanggapan dari Properti: Dear 193fauzanm, Thank you for taking the time to share your wonderful experience with us at Anantara Kalutara Resort. It’s fantastic to know that Heshan provided you with exceptional service and that you appreciated the room and the warm welcome, as well as amenity and dining options. We’re delighted you enjoyed your stay and look forward to welcoming you back for more memorable moments at Anantara Kalutara! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Narayan G
Menginap di ต.ค. 2024
Bisnis
5.0/5
Fantastis
Diposting pada 25 ต.ค. 2024
The hospitality is out of the world. Special thanks to Roshi and Anne. These girls are assets. My room number and name was always remembered. Amazing pool. All meals were excellent. The fruits were amazing and it’s really hard to find fault here. Thanks.
Terjemahkan
Tanggapan dari Properti: Dear 14narayang, Thank you for taking the time to share your wonderful experience with us at Anantara Kalutara Resort. It’s wonderful to hear that our team’s dedication, especially from Roshi and Anne, helped make your stay memorable. We’re thrilled you enjoyed the pool, meals, and fresh fruits, and that every detail added to a seamless experience. We look forward to welcoming you back for another exceptional stay! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Indros81
Menginap di ต.ค. 2024
Pasangan
5.0/5
Fantastis
Diposting pada 22 ต.ค. 2024
I would defentely recommend the resort. You've al of facilities and you definitely can't get bored! The resort and rooms are clean and the staff is really really friendly. Thank you Mr. Pubudu and staff for making it pleasant and wonderful for us.
Terjemahkan
Tanggapan dari Properti: Dear Indros81, Thank you for taking the time to share your wonderful experience with us at Anantara Kalutara Resort. We're delighted to hear that you had a fantastic stay at our resort and found our facilities enjoyable. It's great to know that our team's friendliness, especially Pubudu has contributed to making your experience pleasant and memorable. we look forward to welcoming you back for another enjoyable visit in the future! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
shiq1987
Menginap di ต.ค. 2024
Pasangan
5.0/5
Fantastis
Diposting pada 6 ต.ค. 2024
What makes a place stand out is the personal touch to detail. We certainly experienced this at the Anantara Resort in Kalutara. Guests are greeted by female dancers dressed in traditional attire and one cannot help feel very special by this greeting as you enter the resort. Complimentary cold pressed face towels along with hibiscus tea with a touch of cinnamon refresh you in the humidity. The ambience of the location is pure serenity and one has a choice of beach vs lagoon. Our room faced the ocean and watching the sunset was a treat from our own balcony. A walk around the premises offer some bird watching opportunities and the layout of the boardwalk embraces you along the lagoon. The catering staff have indeed learned how to attend to your culinary needs and tantalise your taste buds with suggestions from the buffet. We were made to feel at home amongst many guests and although our stay was for the weekend, we did feel a sense of connection with the staff who's smiles and approachability is unique to this resort. Our appreciation and thanks go to Mahesha who welcomed us so warmly and was very patient in answering our questions about our stay. Udeni, the hopper extraordinaire who made the crispiest hoppers, especially the most delicious pani hoppers I've had. To Kalana, Koshitha, Nadun, Anne and Deepak who were at our service when we needed verification about food preferences and fill ups of cold and warm water to keep hydrated. Our plates and cups were replenished with a great combination of food and I definitely would love to revisit this beautiful resort at some point in the future. Recommend this gem to those who simply want a place away from the bustle and hustle of city life...
Terjemahkan
6/10
Tanggapan dari Properti: Dear shiq1987, Thank you for your beautiful review. We are absolutely delighted that you enjoyed your stay at Anantara Kalutara and experienced the thoughtful touches we strive to offer. We truly appreciate your kind recognition of our culinary team, especially Udeni,and the exceptional service provided by Mahesha, Kalana, Koshitha, Nadun, Anne, and Deepak. We are incredibly grateful for your recommendation and look forward to welcoming you back to our peaceful sanctuary for another rejuvenating retreat in the future. Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
dunstan c
Menginap di ต.ค. 2024
Bepergian dengan teman
5.0/5
Fantastis
Diposting pada 4 ต.ค. 2024
This is one of the fabulous stays so far. Nice hotel in a nice location with beach. Spacious rooms with lots of amenities. Great food and activities to top up the stay. Also friendly staff attending the details of your needs. Specially I want to thank Krish go went extra mile helping and catering to our needs. Answering our calls during his off time also. We will come back soon
Terjemahkan
Tanggapan dari Properti: Dear Shanaka C4, Greetings from Anantara Kalutara Resort! We’re thrilled to hear that you had a fabulous stay and that you enjoyed the spacious rooms, amenities, and delicious food. It's wonderful to know that the activities and our beautiful beach location added to your experience. A special thank you for acknowledging Krish for going the extra mile. We’re delighted to hear that you plan to return, and we look forward to welcome you back soon to Anantara Kalutara Resort. Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Tamu
Menginap di ก.ย. 2024
Lainnya
5.0/5
Fantastis
Diposting pada 28 ก.ย. 2024
Fantastic experience, great hospitality the resort is just gorgeous. Good vibes only!! Special mention to Chathuka who was an amazing and friendly host to us and even helped arrange a surprise deco and cake for my wife who had her birthday.
Terjemahkan
Tanggapan dari Properti: Dear salmal9006, Thank you for your wonderful review on Anantara Kalutara! We are thrilled to hear that your stay at Anantara Kalutara was a fantastic experience and that our team made your family getaway truly memorable. A special thanks for highlighting Chathuka's efforts as well as arranging the surprise décor and cake for your wife’s birthday. We’re delighted that his warmth and hospitality enhanced your stay. We look forward to welcoming you and your family back for more great vibes and memorable experiences! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort