Ulasan Pacific 19 Kona

Nice location and amenities. Service is good. Suggest to use your own towels.

They offer free rentals of bikes, beach chairs, and towels which was a nice surprise. Free coffee in the morning was a nice perk. The bathroom was small. The mini bar was the best I have ever seen. Only downside is the parking is an additional fee and the parking lot is very small and spaces tight and the first night we had to find alternative parking at a higher price than at the hotel because the lot was full. It was a stressful way to start the stay but all else was good.

grand opening new boutique hotel in April 2023 and location at Central of Kona. The old name Kona seaside hotel. they are new renovation. You can shopping in your room. like sunscreen lotion, T shirt and beach tote bag...I love Complimentary daily Kona, Hawaii coffee at lobby and welcome drink at room. Partial ocean view must stay but may be need more private like partitions at balcony and shower water pressure. free Yoga in morning. staff is friendly and helpful.

The voucher and booking from Trip.com was perfect! I was disappointed that Trip.com did not include hotel fee . They charged a extra $(8.00 AFTER we checked out.

Cute & clean boutique hotel, all staffs were super friendly & helpful. Building itself is old but they did a wonderful job renovating. Reasonable price for a good location. Good coffee from the coffee truck right in front of the hotel entrance!

Absolutely do not book with this hotel or with www.trip.com third party. I had the hotel booked through Trip for $800. Short story is I ended up with kidney stones and was unable to make the trip. 48hrs prior to my trip I requested a cancellation. I was told by Trip they were processing my request. The next day I checked again and was told they were negotiating my cancellation. The day after the scheduled checkin date I was told they were unable to negotiate my cancellation. I tried customer service again and was told they were sorry but I was just out $800 dollars. Never again. I took a chance on Trip. Now I know. Do not use Trip or book with Pacific19. Bad Business

1.這是我在攜程寫的第三個評論 2.這是我30年見過最差的酒店 3.這個酒店安全非常堪憂，前台跟房間挨在一起，開會呢？ 4.前台服務巨差，跟誰大爺一樣 5.我懷疑這個酒店所有的好評，這個酒店沒看出一點兒優點，攜程上的圖片簡直就是詐騙 6.當天晚上立馬換了家酒店，沒入住，到現在還沒退錢，還扯皮呢，發出來給大家避雷大島第一sb酒店

受付の方も優しくて部屋も綺麗でした！ 手荷物も預かってくれるので楽です！ ロビーの風が気持ちよくて最高です！ 近くにはカフェやABCマートもあるのがよかったです。

性價比超級低啊，根本沒有逼問住這兒，住Hilo就可以了。但是可以免費提供微波爐和熱水壺，還是不錯的

酒店位置很好，附近步行有幾個小餐館，開車3分鐘就走超市，房間不大有小陽台可以掛衣服，隔音一般，付費停車，7點後就很滿了，入住必須4點，幸好衹提早不到半個小時到，先辦理check in坐了一會兒就拿到房卡，後面海灘和港口可以看到了彩虹很不錯，對面courtyard下面就有一家ABC store 營業到11點

現代及人性化服務。要微波爐都可以借。捧

1.酒店亂扣費，多扣我100美元。第一次説我在酒店裡消費了飲品，我就消費了4美元的椰子水。這個已經正常扣款了。第二次説我在酒店裡停車。我每天都停在酒店外面的公共停車場，酒店亂説胡話。 2.不打招呼默認不做房間打掃， 我第二天説了之後也沒做。一共住了4晚説了兩次一次都沒做。 3.看了下差評，跟我的經歷一樣的顧客多的去了。 普遍反饋隨意扣錢。 大家訂酒店之前都看看差評，真心不推薦此酒店。 不過真心為攜程點贊，努力跟酒店溝通爭取利益！ 無奈酒店耍無賴，還沒退我錢。 真心建議攜程網不要掛這個酒店了，趕緊下架吧，中國人不騙中國人。

酒店位置不錯，轉個彎就是海邊，有個海景餐廳很棒。酒店內部的景色見第一張圖，還算超出想象。房間內怎麼講呢，空調是老式窗式空調，正對着床頭吹，噪音非常大，衞生間也比較老舊，水壓和水温比較穩定。床品還是比較舒服的。酒店也有停車位，租車黨友好，總的來講4星吧

最後一天選擇靠機場的酒店住了一夜，酒店性價比可以，就是老式空調很吵。晚上check in時前台小菇涼是我在美國見到服務最差的，擺着一副臭臉，也不在崗，喊了半天才從房間裏出來，太給酒店丟臉了。酒店差分多半都是給她的