Ulasan Capri by Fraser Johor Bahru

Bilik hotel yang selesa serta luas. Terdapat juga microwave oven untuk kemudahan bilik. Fasilitis hotel yang lengkap serta mengcukupi.

Bilik yang luas. Selesa serta kemudahan kedai makan serta mall yang berdekatan

Staff yang sgt polite dan peramah. Makanan yang pelbagai variasi dan sedap. Bau sangat wangi apabila berada di dalam hotel.

Dibayar untuk kamar yang ditingkatkan tetapi toilet banjir sepanjang hari dan malam. Tukang reparasi datang dan menunda aktivitas kami. Meskipun dijanjikan keterlambatan check-out oleh staf konter, petugas hotel menelepon sebelum jam 1 siang dan mengusir kami keluar kamar. Pengalaman buruk.

Hotel ini berada tepat di belakang Bea Cukai Johor, sehingga sangat sulit untuk pergi dengan mobil di malam hari. Saya harus berjalan kembali ke hotel dari jarak 1 km karena kemacetannya sangat parah. Saat saya cek dan saya tanya apakah ada bathtub, petugas bernama Ahamd mengatakan hanya berdasarkan permintaan maka mereka akan memberikan bathtub. Ini bukan bagian yang konyol, bagian yang membuatku kesal adalah dia menyuruh kami datang dan memeriksa apakah ada ketersediaan besok pagi. Saya percaya Capri adalah hotel berstandar tinggi tetapi layanan mereka benar-benar ******. Setelah masuk ke kamar saya, saya ngeri saya bisa mendapatkan bau kotoran dari sofa. Saya memesan kamar king size dengan pemandangan laut, ketika saya membuka jendela untuk memeriksa saya hanya bisa melihat adatnya dan tidak ada pemandangan laut seperti yang disebutkan. Ini bukan berarti menipu tamu Anda? Bagusnya cuma kamarnya luas dan AC-nya cukup dingin. Saya pasti tidak akan meminta siapa pun untuk memesan Capri Hotel lagi.

Lokasi hotel sangat buruk. Fakta bahwa lalu lintas buruk juga tidak membantu masalah ini.

1 Suite deluxe dengan pemandangan laut yang kami tempati dihargai RMB 997. Sejujurnya, harganya hanya RMB 200. 2 Untuk sarapan tidak ada apa-apa, tapi dibatasi 20 menit😂 3 Hal yang paling menakutkan adalah hotel bertingkat tinggi tersebut justru mengunci pintu keluar sehingga tidak ada yang bisa melarikan diri jika terjadi kebakaran!

Capri by Fraser, Johor Bahru, exceeded my expectations with its spacious, clean, and stylish rooms. The well-equipped kitchenette and stunning city views were a bonus. The infinity pool and gym were excellent, and the breakfast buffet offered a delicious variety of local and international dishes. The hotel’s central location made exploring Johor Bahru effortless, and the friendly staff provided exceptional service throughout my stay. Whether for business or leisure, Capri by Fraser is a top-notch choice.

Very clean and new hotel. Service was gd too. But wifi was intermittent at night and breakfast experience was quite horrible. The hotel is also not very accessible despite being near customs.

Smooth check in process. Location is near CIQ but abit out of the way if you don't drive. However they offer complimentary shuttle to nearby location. The staffs were friendly and helpful. The room is big and comfy. Generally clean. However they only offer 2 sets of fork and spoon, 2 glasses and 2 big plates. Just wondering why not W bowls as well. But no biggie. My room has the city view and it is near a mosque so you get to hear the daily prayers. One down side is that the hotel is abit dated. E.g. like the bathroom, the floor tiles has came off and need to be careful if you have young or elderly with you. If they slip might cut themselves. Look at the pictures. Also for my room, the toilet has 2 blinds. Even after rolling down, there is a gap between the 2 blinds and I could see the block beside, where the bedroom window is facing the toilet. So if I can see them, they too can see whoever is in the bathroom too. I don't think the windows are tinted. So have to be careful especially ladies. Overall it was a decent and comfy stay.

The check in is fast and smooth.The staff there is very very friendly and approachable including the guard.Thank you for the wonderful experience.

been here several times. never disappoint. always with the friendly greetings and prompt assistance from staffs, what more the cleanliness. 10/10

Location although is beside the custom, will need to walk around the complex and along the road to reach the hotel. Can always take a grab there. Hotel lobby and room is very nice and spacious, especially the room. Good and comfortable stay with lots of space to move around and put your things. Overall is a clean and good place to stay and relax.

The location are awesome. Literally walking distance to City Square. Our room can face Singapore. The night view superb.The staff are nice. Amenities wise, acceptable, however a bit disappointed on the cleanliness as we found an opened mineral water inside the fridge which I believe the person who cleaned the room never open the fridge and clear it. Beside that, found biscuit or cookies crumbs on the carpet.