The room was dirty,the carpet was wet,the lavatory door lock didn't work(and as a woman you want your privacy),the room smelled of smoking and when we complained about it they sent someone who put air freshener (while we had DND on the door-they came in when we were out with a DND sign),the food was heated and not warm,the orange juice was like coloured water,You can't have coffee and cake in the lobby , no room service, if you wandidn'buy drinks while having dinner you have to go to the lobby and order it(bought from outnice.and took it with me in the end cause couldnt be bothered) I do enjoy giving positive feedback but I have to admit my husband and I didn't enjoy a bit,you pay money and you don't get the proper deal for it in return. The staff was quit nice.
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