Ulasan Laforet Shuzenji Sanshisuimei

Loved the personal hot spring. Room was good but a little dim. Without a car you will find it hard to reach as hotel is at the top of a hill. The stay was overall satisfactory but my experience was dampened by front desk service staff Hiroki Endo. We checked in around 7/8PM and our check-in was handled by Mr. Endo, the process was smooth but the nonchalant and accusative tone he used must be rectified. We booked a room for two but in the system it said 3 persons, I don't know how this seems like an issue because if anything it means I paid for an extra pax. From there, his attitude turned cold and he wore an extremely displeased look on his face, his replies were less than satisfactory and massively brought down the high service standards of Japan. I was tempted to sound my displeasure but was too tired from the day to confront him.

Our room has a Mount Fuji view, which was great! However, the location of the hotel is situated on the hill, so May not be so convenient for travellers who don’t drive. Also, if you want to go to the public onsen within the hotel, you will have to take the shuttle bus, which is a bit inconvenient. However, overall this hotel is still a good choice!

Very nice view with the premium service appreciate that and the environment is very clean but the transportation is not friendly I will be appreciate that if there are frequent free shuttle bus service from hotel to train station❤️🗻⚡️

The place is amazing, own onsen in your room, and there is an amazing view of Fuji. The only problem is that there any restaurants for this hotel that doesn’t require a reservation prior to your check in, so if you need any food, you need to go to the hotel next-door. Other than that is a very good experience, very spacious room for your family or your friend, and it’s a great chance for you to get near nearer to the nature.

room lighting very dark

上次住的旁邊的萬豪，這次想着換隔壁的試一下。酒店是度假村形式，出入餐廳和大浴場都不是很方便，好在房間有私湯挺棒的，看得見富士山。早餐很簡陋很一般，可能是山上物資有限吧。

二次入住，室外私湯可看富士山，餐食有點冤大頭，建議便利店多賣點吧，浴場就不用去了，房間的私湯就很好

房間很乾淨很大 早餐選擇不多 第一日見到富士山

望到富士山景，比預期中理想，環境優美寧靜。

地點位於山上 出入有酒店車輛專車到火車站 建議自駕 出入方便 。泉水一流 泡完感覺皮膚很滑 床鋪舒適 房間很衛生 沒有蟲子咬 可以再住👍

方面能看到富士山，私人温泉很舒服，酒店很大，設施餐飲都很好，值得去

友達と行きました！ 夜中に到着したにも関わらず丁寧に対応して頂きありがとうございました！

宿泊の居室は、改装したて？で、非常に清潔で良かった。食事処は、清潔感はあるものの、年季が入った感じです。

預訂富士山景的陽台風呂套房，辦入住也沒告知是一樓還是二樓，進了房間才發現不是我要的房型，再去理論説是沒有可換的房型了，而且居然把我們的行李都忘在前台都沒送到房間，去前台問了才送，出入也不方便，工作人員的英文都不咋地，溝通困難，總之，不值這個價位……