Hampton by Hilton Istanbul Old City

Hotel dengan kebersihan terburuk di Internet. Saat saya check in di hari yang sama, saya menemukan noda besar di bantal hotel, rambut di seprai, dan noda di handuk refund atau check-out. Tamu yang memilih hotel ini harus hati-hati.

Lokasi sangat nyaman, sangat dekat dengan stasiun kereta bawah tanah. Petugas di meja depan sangat ramah dan membantu mengantarkan barang bawaan ke kamar.

It’s close to public transportation, especially the airport bus station. Everything worked and the room assigned to us js spacious. There are grocery stores nearby. All the staffs are friendly and helpful, especially one of them sent us coffee and water while we were waiting for our room. The only disappointment was the daytime front office manager (short, chubby and mid age) - he lied to us that we can not get Istanbul card by ourselves in the metro station due to language issue and suggested that we pay more to get it somewhere else.

The room is fine, but the bathroom is without door for the whole period of my 4 days 3 nights stay. I did tried to feedback to the front desk, but they said the door is being removed for repair, and there is no extra room for us. The attitude of the front desk personnel was unfriendly and unhelpful.

The first time I’ve been disappointed with a Hampton. Arrived to an unclean room (bundle of hair in shower, black curlies in sink…) and was told that it was ‘fixed’ upon arrival back at the hotel later that evening. Was then given a new room, but clearly housekeeping is below par. Breakfast way below Hampton brand standard. No waffles, no bacon(!?!!) and no pastries or sweets - what’s going on? People going to a Hilton, do not want local breakfast. They want a western standard. Even the coffee machine is behind the counter, so guests are unable to pour their own drinks. Very bad overall, and the first Hampton in many I have visited, to have been this way.

Good clean hotel with nice location, close to yusufpasa tram station.