Ulasan Listana Hotel

The breakfast is good but no one say english And the local is to far

I had a very bad allergy due to the lack of cleaning in the rooms. I was there to rest from a surgery. I struggled with the allergy for 5 days than they changed my room but it was dirty and the allergy went on. I see with my eyes that the cleaning woman did the cleaning in just 5 minutes for room. Literally 5 minutes. I was forced to change hotel.The day I left the guy at the reception was very kind and told me to came back the following day to have my money back. I did it paying my taxi and using my time. When I was there they told me that I have to write to ***********. I did it and they told me they will not refound anything, not only the 5 day that I was there but also the remaining 7 days that I didn't use. They also told *********** some lies like they have told me to speak to then manager which is not true. They told me they will refound me and to come back the following day and then denied what they had said. They also told to *********** that I had no problems with my health for 5 days which is not true. From the first day I had this terribile allergy and struggled with it 5 days till I was forced to move away, if I didn't want to die.. instead of being sorry and mortified they took my money. All the money. Not just the money of the 5 days in which I was at the hotel but also the remaining 7 days in which I was forced to move away. And they lied to ***********. Stay away from this hotel. Dirty room, awful breakfast and thiefs.