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Ulasan terverifikasi
Location4.2
Amenities4.2
Service4.4
Cleanliness4.5
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All reviews(85)
Positive reviews(78)
Reviews with photos/video(15)
Friendly staff(24)
Awesome stay(22)
Delicious breakfast(22)
Clean and tidy(17)
Great location(9)
Perfect for business trips(7)
Convenient location(5)
Negative reviews(7)
Guest User
Deluxe Double Room
Menginap di Mar 2025
Business travelers
1 ulasan
4.2/5
Very Good
Diposting pada 10 Apr 2025
The people are amazing. Very helpful and polite. But some of them are not quite friendly. Maybe because they don’t like me, but in general my experience is good with them. However, I will not consider this hotel again as residential for me.
Tanggapan dari Properti: Dear Guest ;Greetings from Akgun Istanbul Hotel.First of all, we would like to thank you for preferring Akgün Istanbul Hotel.We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you experience the best at our hotel.Best Regards Özkan YaşarReservation Clerk
Guest User
Deluxe Single Room
Menginap di Feb 2025
Solo travelers
1 ulasan
4.7/5
Amazing
Diposting pada 14 Mar 2025
I recently stayed at [Hotel Name], and it was an absolutely fantastic experience! From the moment I arrived, I was impressed by the warm welcome and attention to detail.
The location was little off but in the heart of the city, making it easy to explore nearby attractions. My room was spacious, with a breathtaking view of the city, and the bed was incredibly comfortable. The housekeeping staff did an excellent job keeping everything spotless. The on-site restaurant served delicious meals, and I particularly loved the breakfast buffet with a wide variety of fresh options.
Thank you
Tanggapan dari Properti: Dear Guest,Greetings from Akgun Istanbul Hotel.First of all, thank you for your choosing Akgün Istanbul Hotel.We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.Best Regards Yelda KancaReservation Clerk
Guest User
Deluxe Double Room
Menginap di Des 2024
Travel with friends
1 ulasan
4.7/5
Amazing
Diposting pada 26 Jan 2025
Very good service
Tanggapan dari Properti: Dear Guest,Greetings from Akgün İstanbul Hotel.First of all, thank you for choosing Akgün İstanbul Hotel.We are very happy to hear that you enjoyed your stay. Being able to serve us again in the future shows that you know us.Best regardsYelda KancaReservation Clerk
Dosjan
Deluxe Double Room
Menginap di Feb 2025
Couples
5 ulasan
4.5/5
Great
Diposting pada 10 Mar 2025
i guess it used to be one of the best hotels in Istanbul, now it is an old hotel with old furnature, but the service is good. We recommend.
Tanggapan dari Properti: Dear Mr.Dosjan;Greetings from Akgun Istanbul Hotel.First of all, I would like to thank you for preferring Akgün Istanbul Hotel.We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you experience the best at our hotel.Best Regards Özkan YaşarReservation Clerk
Holiday tours global
Deluxe Single Room
Menginap di Jan 2025
Business travelers
1 ulasan
4.0/5
Very Good
Diposting pada 4 Mar 2025
They have turned the hotel into a business center. You can't bring food and water from the out side. But you can buy it from an expensive restaurant inside.
Tanggapan dari Properti: Dear Guest;Greetings from Akgun Istanbul Hotel.First of all, I would like to thank you for preferring Akgün Istanbul Hotel.We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you experience the best at our hotel.Best Regards Özkan YaşarReservation Clerk
Guest User
Deluxe Double Room
Menginap di Jan 2025
Family
2 ulasan
1.2/5
Diposting pada 24 Feb 2025
Room was very old and the plugs weren't working. Staff atitude is terrible and especially the check in staff. We arrived at 4:30 PM (check in time is at 2 PM) he told us to wait for check in, we waited nearly 30 minutes for our room to be ready and he didn't even smile or even look at usEv
Even during check in they brought a welcome drink to the clients that were waiting for their room except us and when we asked the girl for our welcome drink she said no It's not for you It's for other people, i was like WOOW.
Location is on highway and very bad, you have to take a taxi to reach any nearby places.
Breakfast staff are very nice and were treating us nicely, other staff were really terrible.
Tanggapan dari Properti: Hello Dear Guest ;Greetings from Akgun Istanbul Hotel.First of all, thank you for your choosing Akgün Istanbul Hotel.We have received your complaints and informed our departments.We'll search and do our best. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We do hope, you will allow us the opportunity to be of service to you again in the future. Best RegardsÖzkan YaşarReservation Clerk
sajjad
Deluxe Double Room
Menginap di Des 2024
Travel with friends
5 ulasan
4.5/5
Great
Diposting pada 1 Feb 2025
Nice clean hotel. Big size rooms. There are no restaurants nearby. Had to take a taxi to eat out.
Tanggapan dari Properti: Hello Mr. SajjadGreetings from Akgun Istanbul Hotel.First of all, I would like to thank you for preferring Akgün Istanbul Hotel.We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you experience the best at our hotel.Özkan YaşarReservation Clerk
Japonamama
Deluxe Triple Room
Menginap di Des 2024
Family
14 ulasan
5.0/5
Outstanding
Diposting pada 4 Jan 2025
Akgun Istanbul Hotel was the perfect choice for my stay. The staff were warm and attentive, the rooms were spotless and comfortable, and the location made exploring the city so easy. The breakfast buffet was fresh and varied, and the hotel’s relaxing ambiance was a welcome retreat after sightseeing. Highly recommend and can’t wait to visit again!
Tanggapan dari Properti: Dear Guest,Greetings from Akgün İstanbul Hotel.First of all, thank you for choosing Akgün İstanbul Hotel.We are very happy to hear that you enjoyed your stay. Being able to serve us again in the future shows that you know us.Best regardsYelda KancaReservation Clerk
Guest User
Deluxe Triple Room
Menginap di Nov 2024
Family
1 ulasan
5.0/5
Outstanding
Diposting pada 27 Des 2024
Great experience! Staff members were so accommodating and welcoming. Breakfast and overall service was amazing!
Tanggapan dari Properti: Dear Guest,Greetings from Akgün İstanbul Hotel.First of all, thank you for choosing Akgün İstanbul Hotel.We are very happy to hear that you enjoyed your stay. Being able to serve us again in the future shows that you know us.Best regardsYelda KancaReservation Clerk
Ahmed Mohammed Jawad A.Al
Deluxe Double Room
Menginap di Des 2024
Solo travelers
10 ulasan
4.7/5
Amazing
Diposting pada 23 Jan 2025
I booked for one night, and I extend my for 3 more night
Every things are perfect
Tanggapan dari Properti: Dear Mr. Jawad,Greetings from Akgün İstanbul Hotel.First of all, thank you for choosing Akgün İstanbul Hotel.We are very happy to hear that you enjoyed your stay. Being able to serve us again in the future shows that you know us.Best regardsYelda KancaReservation Clerk
Mohammed Ali
Deluxe Single Room
Menginap di Jan 2025
Solo travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 5 Mar 2025
Very nice hotel clean and comfortable room and excellent service
Tanggapan dari Properti: Dear Mohammed AliGreetings from Akgun Istanbul Hotel.First of all, thank you for your choosing Akgün Istanbul Hotel.We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.Best Regards Özkan YaşarReservation Clerk
Ahmed Tawati
Deluxe Single Room
Menginap di Sep 2024
Solo travelers
25 ulasan
4.0/5
Very Good
Diposting pada 26 Okt 2024
The is excellent very close to metro station breakfast if good but the furniture is too old and the washroom as well
Otherwise is great place and I will come back to visit again
Tanggapan dari Properti: Dear Mr. Tawati,Greetings from Akgün İstanbul Hotel.First of all, thank you for choosing Akgün İstanbul Hotel.We are very happy to hear that you enjoyed your stay. Being able to serve us again in the future shows that you know us.Best regardsYelda KancaReservation Clerk
Victoria Salimzanova
Deluxe Double Room
Menginap di Feb 2024
Couples
1 ulasan
3.2/5
Diposting pada 12 Mar 2024
I chose this hotel because I wanted to have a bath in a room. But it wasn't worth it. The location is bad. There is nothing really around. Don't expect to have a view.
The room was old and cold. The bathtub was very small. The paint on the walls took off years ago. So I couldn't really relax as I imagined. I think, the hotel wasn't renewed for years..
The breakfast was not worth 500 liras.
Even though it's a 5 star hotel, there was almost no one who could speak English.
I would not recommend staying here.
Tanggapan dari Properti: Dear Mrs. Salimzanova,First of all, thank you very much for your interest in Akgün Hotel.We would like to state that we are sorry for the feedback you have sent to us. Your opinions have been shared with the relevant departments, and the necessary investigations will be carried out.Your comments are very valuable to us and will guide us in evaluating our service quality.We hope that you choose our hotel again for your accommodations and we wish to do the best for you.Yelda KancaBest regardsReservation Clerk
Mohammad
Deluxe Single Room
Menginap di Jul 2024
Other
1 ulasan
4.0/5
Very Good
Diposting pada 6 Sep 2024
The hotel is vintage and rooms are old and the furniture seems old.
I was given a room that overlooks parking area, and my colleagues were given rooms that overlooks the garden. When I asked for a garden overlooking room, they said it isnt available.
AC was not cold, and some lights were not working in the room. I went back to reception to let them know of these issues; and they promised of changing the room after half an hour to clean it. I did not receive the room until 2 hours and a half later due to busy staff.
Rooms are clean, and excellent breakfast that has many options.
Tanggapan dari Properti: Dear Mr. Mohammad,First of all, thank you very much for your interest in Akgün Hotel.We would like to state that we are sorry for the feedback you have sent to us. Your opinions have been shared with the relevant departments, and the necessary investigations will be carried out.Your comments are very valuable to us and will guide us in evaluating our service quality.We hope that you choose our hotel again for your accommodations and we wish to do the best for you.Yelda KancaBest regardsReservation Clerk
Guest User
Deluxe Double Room
Menginap di Feb 2025
Couples
2 ulasan
1.0/5
Diposting pada 4 Apr 2025
Poor services and rude reception staff.
Tanggapan dari Properti: Dear Guest;Greetings from Akgun Istanbul Hotel.First of all, I would like to thank you for preferring Akgün Istanbul Hotel.We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you experience the best at our hotel.Özkan YaşarReservation Clerk