Heaven Premium Hotel İstanbul Airport

Resepsionisnya sangat ramah dan membuat proses check-in dan check-out saya lancar dan menyenangkan.

Hotelnya bersih dan dekat dengan bandara Istanbul 15-18 menit naik taksi dan kamarnya sangat bagus dan untuk harganya sangat bagus. 👍🏻 😡Tetapi satu hal yang tidak saya sukai dan saya harap para tamu memperhatikan, saya meminta taksi dari hotel untuk pergi ke bandara dan ketika dia datang saya melihat pemuda dari hotel mengambil uang dari taksi dan mereka berusaha untuk tidak melihat mereka tetapi saya tetap diam. Ketika saya masuk saya melihat argo pada 80 lira dan saya bertanya kepadanya mengapa dan dia mencoba untuk tidak berbicara saya berkata tunggu saya ingin turun dan kemudian dia mengubahnya menjadi 100 lira kemudian saya menyuruhnya untuk menghentikan mobil dan saya tidak ingin melanjutkan dan dia menjadi takut dan bingung kemudian dia berkata saya mulai sekarang kemudian dia mengubahnya menjadi 30 lira lebih baik bagi Anda untuk memesan taksi Uber dan bukan hotel. Saya selalu meminta taksi dari hotel tempat saya menginap tetapi hotel ini adalah pertama kalinya saya turun di

Ridiculous AND Rubbish. Totally zero and rubbish hotel, don’t ever book because I visited there on 11/3/25 in midnight and after doing all formalities I went straight away to room and checked the room and the it was ok but not that which they have mentioned to provide in their manual no toothbrush and paste as they mentioned and when I asked them for this the person in specs told me he was new and in night shift and stock has finished so he called the manager in morning till then nothing and ignore totally. Secondly i called them over reception and the same person in specs answered the phone and I asked him when will the breakfast start in morning as i have to leave early and he said it wil start around 10am. So for that I can’t postpone my plans and i woke up early and by chance i called on reception at 7 am and other guy with him answered phone and he said breakfast has started already at 6. So look at their poor management and not providing enough services.  If there is button for negative ratings l loved to give it  False promises written on leaflets, no sense of talk.  Dont book here.  Thanks

The place is located close to the airport. However, make sure to bring smaller bills — they couldn’t give me any change for a 20-euro note. For breakfast, I was told to walk about 2 minutes down the road to a different hotel, which was quite confusing. Nothing was communicated to me about this at check-in. The breakfast room didn’t have any coffee, which was surprising, as most hotels usually offer coffee for breakfast. In the room, there were no English TV channels — everything was in Turkish. There was also no kettle or coffee provided. The only positive aspect is the airport shuttle, but most hotels offer that anyway.

I had a pleasant night at the hotel Heaven premium pthe room was nice and clean. The breakfast was very good, and all the staff were smiling and helpful, I highly recommend it.

It is a clean hotel but I have bad experience about hospitality. I'm so sorry to say this about turkish people which are amazing but in this hotel No