Bellagio Beach Resort & Spa

Hotel is nice, room big and comfortable. Food and drinks really good and amazing cafe with cookies. Staff really nice. Beach good for kitesurfing. Price that we get Was law for this standards. But..... My disapointet Was that we extra pay for room see view. We get 1176 at 1 st floor that in our opinion is pool view - sorry maybe from second floor is better. This is the reason why I dont want to give 5 stars ......

Guest Service 24-Hour room service Free wireless internet access Complimentary use of hotel bicycle Laundry service Tour & excursions Spa Semi open & outdoor restaurant Poolside bar Car parking Swimming pool/ Jacuzzi Public computer Disable rooms & Interconnecting rooms 24 Hour security

Mon expérience a l’hôtel Bellagio était plus que problématique ! Je suis arrivé avec ma sœur le Samedi 25 Janvier 2025, la première chambre qui nous a était donnée était insalubre, de ce fait, ils nous ont attribué une deuxième chambre … toujours insalubre. Nous avons du passé par Trip pour avoir une troisième chambre Dieu merci elle était mieux que les autres mais la chaîne de sécurité était casser et la porte en mauvaise état un coup de pied et quelqu’un s’immiscer facilement dans la nuit, c’est donc pour ça que nous avons trouvé une technique pour dormir tranquille... D’ailleurs je tiens à remercier les conseillers qui ont pu régler le problème à distance 🥲 Faite attention car il faut réserver votre table dans l’un des 4 restaurants et ça … personne vous le dit !! L’hôtel reste quand même très jolie et hyper beau, mais le manque de ménage, et le manque d’hygiène ce fait ressentir.

Nous avons passé un séjour très agréable au sein du Bellagio, l’hôtel est à une vingtaine de minutes du centre mais avec les prix des uber c’est très accessible ! L’hôtel dispose de tout ce dont on peut avoir besoin, une énorme piscine, ainsi que d’autres pour les plus petits. Des activités sont présentes chaque jour. Les repas sont divers et variés, mais reste quand même très gras, il faut un peu de temps au ventre pour s’y habituer ! Nous avons eu un incident électrique dans notre bungalow et nous avons été surclassé en chambre avec jaccuzi sans frais supplémentaires. Merci à la réception pour ce geste ! Juste un point négatif, le gérant de la boutique de produits cosmétiques près de la piscine est un escroc, il ne donne jamais les même prix, un coup 10€ puis le lendemain 25€. Pour une crème hydratante acheté à la petite boutique proche de la réception c’était 5€ et lui a voulu nous la vendre à 25€ alors qu’il s’agit exactement de la même ! Et nous avons eu la meme expérience avec lui pour un bracelet vendu 1€ qu’il a voulu nous vendre 5€ ! Un conseil n’achetez rien à cette personne qui est juste malhonnête, allez plutôt à la boutique de la réception ou aux magasin 3 pyramides à côté ! Un petit point négatif aussi sur les nuisances commises par les enfants dans la piscine c’est horrible, ils jouent avec leur ballons et des personnes se prennent des balles dans la tête, ils éclaboussent tout le monde, les maîtres nageurs bien que très gentil ne disent absolument rien, on est obligés d’intervenir nous même pour calmer les enfants, il faudrait créé un espace pour les jeux de ballons ça permettrait aux personnes désirant le calme de se reposer ! Sinon l’hôtel est top ! Tout est présent pour passer de super vacances !

First time in Egypt..we visited based on recommendations from friends who go to hurghada every year. We chose to stay in the bungalows due to our preferrence of being in a more quieter and out the way accommodation rather than in the main hotel. Now this review may start of a little negative but like every good story there's a happy ending. We arrived mid evening and was greeted by a lovely welcome in the most beautiful and regal looking reception lobby we have ever visited. It was a great first impression with attentive staff and efficient service. We was directed to the accommodation manager Mr Omar who overseen accommodation services. The bungalows were just on the other side of the resort looking out over the red sea. It was night time and the hotel and grounds where well lit as we was escorted to our allocated room bungalow 3009. Our instant reaction was "nice" big bed, good cupboard space and tea and coffee making facilities, fridge with soft drinks and water, good start. Went to bed later that night after grabbing some nice food in Rosa's buffet restaurant (lots of choice). The bed linen smelt a little bit musty which was a bit off putting so decided to leave it and get it changed the next day. Day 2 cleaner arrived and we requested a clean including bed change, giving him a little tip for the extra change. We waited on the terrace above the bungalow but also identified this was quite grubby from recent maintenance to the flooring. It was extremely dusty and looked like it had not been properly cleaned as for a while as where the outdoor furniture and sun lounges. I requested a clean for this too along with the shower which had long black hairs on the screen from previous occupants and lime scale on the shower head. We decided to go the beach near by instead to get out of the way. On returning we found only the bed was changed and towels replaced. This was disappointing It got to day 3 and we decided to contact Mr Omar about our issues of low standard cleaning as it was affecting our experience and expectations of the 5 star rating the hotel has. Omar was quick to respond organising a change of room to the main hotel of which we was shown around 3 different ones which were all lovely but as per our booking preferrence we booked the bungalows for a reason. Instead we took the hotel representative to our bungalow and showed him all the bits that needed attention including the roof top area. Within a few hours the deep cleaning was completed and it felt so much better. We could finally start our holiday and properly relax. The next morning after returning from breakfast(greeted as usual by the lovely Minah in Rosa's) we was returned to our room to find a beautifully decorated bed with towels made into swans and hearts and fresh flower petals which was really touching as we had discovered earlier that the young cleaner had gone out of his way to do this to make up for previous service even though he was the only cleaner allocated to over

This is the best hotel all inclusive we have ever been to , and we have tried a load around the world . This was our 3rd visit and all the staff were amazing , safi from customer relation had been messaging since our last visit and made the visit amazing , there’s so many staff to thank for the brilliant service , food was amazing with choices from all around the world . And fooods available from 7.30 till midnight, and coffee shop is 24 hours . Every ware is spotless , not one complaint about cleanliness in all areas of the hotel . Already booking again Thanks from Charles and Dorothy