Eagles Downtown Zahabia Resort & Aqua Park

Lovely hotel ,3 pools …pool with slides, Kids pool and then another family area with pool. We had to move rooms as we had no hot water … but they moved us no problem. The outside areas are lovely … bars around the pools … the only suggestion would be to have nibbles and also ice has to be available … the beach bar no ice at all again this is a no brainer. The food needs overhauling by a chef … hot food generally not hot enough. No chips for kids .. no burgers … the menu needs changing and the cooks need training from a chef The quality of the food needs a lot of improvement… many guests not happy one said it was a culinary catastrophe, a lot started eating out. When you get there you are given a coloured wrist band and the staff will see you are a new arrival. I saw new arrival guests get approached by on site staff selling , massages,nail and beauty makeovers,trips,and ice creams … as many as 5 approaches in 10 minutes. In 5* hotels these people are at stations around the hotel and when guests are ready they go to these stations .. they don’t get hounded …the massage guy approached me 3-4 times a day. Some of the trips need vetting The service was ok and all the staff was friendly … the animation team need new outfits .. I couldn’t really see what they did to be fair .. no games to get people involved. Overall it was a nice stay .. but there is a lot to work on .. I hope they will see this honest review and make changes … it could be a 4-5* but it will only be a 3* if they don’t make changes

到的比較晚順便找的一家，第二天再去希爾頓，沒想到性價比王者，住了一晚換去希爾頓了，但這家真的可以預算不高的住這家已經非常性價比了，大廳很寬敞，房間雖然不新但是很乾凈，還有陽台，泳池，不過要注意有的房間空調壞了，及時跟酒店工作人員説，餐廳，就很豐富但不太好吃，可能我比較挑

酒店巨差，金玉其外敗絮其中，房間門把手是壞的，要用鑰匙開一扇破木頭門，還有一扇關着的木門通向隔壁但打不開，裝修類似國內80年代的木質傢俱，看起來陰森恐怖，一大扇玻璃正對着床，晚上睡了2個小時就嚇醒了！包的早晚餐也巨難吃，食物都是冰涼的，蒼蠅飛來飛去，能吃的衹有現做的煎雞蛋。另外wifi是不能用的就算了，手機信號在大廳的時候也幾乎沒有，根本無法和朋友保持聯絡，微信消息都發不出去。 最不能忍受的是，我和朋友在這各丟了100美元，偷得十分隱蔽，衹拿了一張面額最大的錢，以至於當時沒有發現，等到了盧克索才發現已經沒法調監控求證了！