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Ulasan Tamu tentang Global Migratory Birds Resort Hotel (Huidong Golf)
8.8/10
219 ulasan
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Ulasan terverifikasi
Lokasi8.9
Fasilitas8.6
Layanan9.1
Kebersihan8.7
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kylierobben
Indian Ocean Two-Bedroom Private Hot Spring Pool Villa
Check-in Apr 2023
Keluarga
6 ulasan
6.0/10
Diposting pada 29 Mei 2023
I booked a two room villa they gave me a 3 room villa because they didn’t have some in a two room. Generally that would be awesome but they locked the 3rd room door 😂. It was not the soft furniture I ordered it was hard wood furniture because it was not the room we booked. The bathroom in the main room was cracked , the bath in the other room was wobbly on it’s legs and too dangerous to use . The “hot tub” by the pool jets didn’t work, and the water just kept draining (no actual drain) so constantly used water. There was NO kitchen amenities as in cooking utensils . There was only one pot. No cutlery . Some glasses and wine glasses no mugs for coffee. No spatchula or anything. , the pool is great but the water was a bit dirty and the lights in the pool didn’t work at all so my kids could not swim in the evening which ruined the whole idea of a villa with a pool.It’s a decent location and lovely facilities if they maintained them better . The beds are also really hard so if you like a hard bed you will be fine.
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you for sharing your feedback with us, we apologize any inconvenience you have experienced during your stay. We strive to provide excellent services, and we're disappointed to hear that we fell short of your expectations. Your comments are valuable to us, and we will use them to improve our services and ensure a better experience for our guests in the future. we hope to have the opportunity to welcome you back and exceed your expectations on your next visit. Best regards .