104/47 Kim Long, Phuong Kim Long, Hue, Tinh Thua Thien-Hue Province, VietnamLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.8/5
Menakjubkan
69 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.7
Fasilitas4.9
Layanan4.9
Kebersihan4.9
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Semua ulasan(69)
Ulasan positif(47)
Ulasan dengan foto/video(23)
Staf ramah(8)
Buruk(2)
Hughie Vu
Margurite Duras Double Room
Menginap di Nov 2024
Pasangan
2 ulasan
4.7/5
Menakjubkan
Diposting pada 11 Des 2024
Definitely the best experience we've had for a while. Scenery is great, services are top notch, the food is AMAZING. They started out as a restaurant, and now expanded into a resort, so that kinda explains. There're now 2 or 3 restaurants in the resort, serving both local and western cuisines. Breakfasts are free and can be ordered unlimitedly.
We usually have heavy breakfasts in the place, then went out to explore the city and the street foods outside. On the last night, we had our dinner at one of their Vietnamese restaurant. And while it's obviously more expensive than the street foods, the portion and tastiness is also at another level.
The staffs are very very nice. While check-in, we handed them our passports and that's probably how they noticed that one of our birthday is during the stay. So they gave us a bunch of vouchers/discount for their services. Even hand made a birthday cake as a gift!
Wish we stayed longer, and 10/10 would visit again.
Terjemahkan
Tanggapan dari Properti: Dear Hughie Vu, Thank you for staying at Ancient Hue Garden Houses. We are happy to know you had a great experience and enjoyed our services. Your feedback encourages us to keep improving, and we hope to welcome you back again soon!Best regards,Thịnh Phan (Mr.)/General Manager
David Paul
Gustave Eiffel Double Room
Menginap di Okt 2024
Pasangan
6 ulasan
4.7/5
Menakjubkan
Diposting pada 6 Nov 2024
Exquisite hotel / villa complex in enclosed grounds with reasonable access to Hue sights.
Well appointed room with balcony and good quality furniture.
Two separate swimming pools.
Two excellent restaurants with good ambience serving Vietnamese and French food.
Attentive and welcoming staff.
Exceptional value accommodation
Terjemahkan
Tanggapan dari Properti: Dear Mr. David,Thank you for sparing your valuable time to share with us this nice feedback. We are happy to know that you had a pleasant stay and enjoyed the room, balcony, and the quality of the furniture. It's great to hear that you liked our swimming pools and the atmosphere at our restaurants, where we serve both Vietnamese and French food.We also appreciate your positive comments about our staff. It encourages us to keep providing good service and ensuring a great experience for all our guests.We do look forward to welcoming you back to Ancient Hue Garden Houses in the near future!Thank you and Best regards, Thinh PhanGeneral Manager
Tanggapan dari Properti: Dear Valued Guest, Thank you for choosing Ancient Hue Garden Houses for your recent stay. We are truly grateful for your incredible feedback and are delighted to hear that you had an amazing experience with us. Your kind words inspire us to continue providing the best possible service and maintaining the high standards we set for our guests.We truly hope to have the pleasure of welcoming you back in the near future and offering you another memorable stay at Ancient Hue Garden Houses!Warmest Regards,Thịnh Phan (Mr.)/ General Manager
Tamu
Albert Sallet Double Room
Menginap di Sep 2024
Pasangan
13 ulasan
5.0/5
Fantastis
Diposting pada 30 Okt 2024
Tolle Adresse, welche wir wärmstens empfehlen können. Wir waren drei Tage da und haben uns pudelwohl gefühlt. Vielen Dank an das ganze Serviceteam.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest!We appreciate very much for your wonderful review that you shared to us regarding your experience in our Ancient Hue Garden Houses. We are delighted to hear that you enjoyed your three days here and felt very comfortable. Thank you very much for your compliment, our service team take this as the motivation to keep striving ourselves in order to bring out the best for guests.Thank you for choosing us, and hope to see you soon again!Warmest Regards, Thinh PhanGeneral Manager
Trang
Vong Canh Double Bedroom
Menginap di Sep 2024
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 19 Okt 2024
Không gian ấn tượng, trang trí tinh tế, nhân viên rất nice và mến khách! Đồ ăn ngon, rất hài lòng!
Terjemahkan
Tanggapan dari Properti: Chị Trang thân mến, Cảm ơn chị Trang rất nhiều vì đã dành thời gian để chia sẻ trải nghiệm của mình! Ancient Huế rất vui khi biết Chị Trang có một trải nghiệm tuyệt vời và hài lòng về chất lượng dịch vụ tại khách sạn. Hy vọng sẽ được chào đón chị Trang trở lại trong thời gian tới!Trân Trọng, Dung NguyễnSales Manager
Tanggapan dari Properti: Dear Mrs. Chang, Greetings from Ancient Hue Garden Houses!Thank you for choosing to stay at Ancient Hue Garden Houses and for sharing your feedback. We're thrilled that you enjoyed our hotel amenities, including the nice pool, great restaurant, and spa. Your kind words mean a lot to us and serve as motivation for our passionate team. 🌟We will make sure to pass along your appreciation to our dedicated team members. We work diligently to provide exceptional service to our guests, and your feedback will surely make our day!We value your satisfaction, and we'll continue to improve our offerings and services to ensure your future stays are even more memorable.We look forward to welcoming you back to Ancient Hue Garden Houses soon. Should you have any further comments or if there's anything else we can assist you with, please feel free to reach out.Once again, thank you for your support and for taking the time to share your positive feedback. It's greatly appreciated!Warm regards,
Tamu
Gustave Eiffel Double Room
Menginap di Okt 2024
Pasangan
6 ulasan
2.7/5
Diposting pada 25 Nov 2024
직원들으니 친절함.
호텔 주변 식당에서 가라오케로 밤 10시 넘어까지 노래부르는게 들림. 매우 시끄럽게들림.
호텔 내부는 청결함. 침대에서 소리가 남. 설마 침대까지 엔틱은 아니겠지?
조식은 뷔페가 아님. 3번 조식을 먹었는데 메뉴는 똑같음. 몇종류없음. 화려한 호텔 조식을 기대하는 분들껜 비추. 빈펄가려다가 hue 5성급중 최고라는 트립닷컴의 평점을 보고 갔는데 속은 느낌. 개인적으로 직전에들린 필그리마지 리조트보다 못함.
수영장 같은건 기대하지 마시길. 이런 호텔도 5성급이라고 하는게 맞음? 숙소가 총15개가 안넘는것 같은데. 한국인들에겐 비추
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, Thank you for sharing your feedback with us. We are happy to hear that you enjoyed the kindness of our staff and the cleanliness of the hotel. We apologize for the noise from nearby restaurants. We will work on finding ways to reduce this disturbance for our future guests.Regarding the breakfast, we understand your concerns and will consider offering more variety in the future to better meet the needs of our guests.We are sorry that your stay did not fully meet your expectations, and we appreciate your feedback. We will continue to improve to provide a better experience for everyone.We are truly sorry once again that your stay did not fully meet your expectations. We would greatly appreciate another chance to welcome you back and regain your trust in us.Thank you and Best regards, Thinh Phan General Manager
Doyeong
Albert Sallet Double Room
Menginap di Sep 2024
Pasangan
11 ulasan
4.5/5
Sangat Baik
Diposting pada 13 Des 2024
Món ăn ngon,phục vụ chu đáo,phòng sạch sẽ.(nhớ thử món cơm âm phủ nhé mn vì nó khá đặc biệt)
Terjemahkan
Tanggapan dari Properti: Dear Doyeong, Thank you for taking the time to share your wonderful feedback with us. It was our great pleasure to host you, and we sincerely hope to welcome you back to Ancient Hue Garden Houses in the near future.Best regards, Thịnh Phan (Mr.)/General Manager
quocNY
Menginap di Des 2024
Bepergian dengan teman
5.0/5
Fantastis
Diposting pada 17 Jan 2025
Exquisite rooms & service, with the best restaurant in the Imperial City for visitors looking for a modern take on traditional culinary. The garden vibe were tranquil with the Ancient quarter, and the new french Villas. Thank you Phúc & Quê for taking care of us. We all love coming back to visit.
Terjemahkan
Tanggapan dari Properti: Dear quocNY, We would like to thank you so much for sharing review regarding your stay at Ancient Hue Garden Houses and French Villas. We are so happy to read that you had a wonderful stay with us. Your compliments have been shared among the team and especialy Ms Phuc and Ms Que as a great encouragement to continue striving for excellence. Once again, thank you for your feedback and we look forward to welcoming you back soon. Sincerely, Nganha Le Hotel Manager
Alex B
Menginap di Des 2024
Sendiri
5.0/5
Fantastis
Diposting pada 6 Jan 2025
From the moment I walked in I was struck by the beauty of this property. The bungalow style accommodations feel both timeless and luxurious. Customer service here is simply beautiful. I would love to bring my family the next time I come. If you want both a convenient and private place to stay, this is it.
Terjemahkan
Tanggapan dari Properti: Dear Alex B, Gracious greetings from Ancient Hue Garden House and French Villa in Hue! A big thank you for sharing your experience with us and for your generous compliments. Please rest assured that your comment will be shared with the team as a great encouragement to continue striving for excellence. Thank you again and we look forward to welcoming you back very soon. Sincerely, Ngan Ha Le Hotel Manager
Trieu Anh L
Menginap di Nov 2024
Keluarga
5.0/5
Fantastis
Diposting pada 13 Des 2024
Good, attentive service. The room is beautifully decorated. Feel like travelling back to ancient hue. We stayed in the French wing of the hotel and had a look at the ancient Hue wing. The owner was from Hue and had a passion for Hue ancient houses, so the decoration for each room was very detailed and well thought out. We stayed for 3 days in December which unfortunately rained all the time so we ended up staying in the hotel. However, it was very relaxing and enjoyable since they have a big garden and their restaurants are very nice. Definitely recommend this place.
Terjemahkan
Tanggapan dari Properti: Dear Triều Anh, It is a wonderful feeling to know you fully immersed yourself in the comfort of staying at Ancient Hue Garden Houses and French Villa. Thank you for sharing your experience with our future potential guests. We really appreciate your choosing Ancient Hue as your choice of accommodation in Hue. We look forward to welcoming you back as soonest. All the best to you. Nganha Le Hotel Manager
Travel786695
Menginap di Okt 2024
Bepergian dengan teman
2.0/5
Diposting pada 23 Nov 2024
I wanted to love it. I loved all of the reviews. Our travel agent told us that it was the best. But sometimes decisions are made that impact everyone. The two night stay ended up being terrible the second day as they booked a private party complete with loud music and people coming to the property to celebrate someone famous. We had two rooms next to the dining area and live music they were playing. Sound checks started at 4:30 and the restaurant was closed. After the sound was unbearable they moved us further away and we still heard it but it was more bearable. They closed the restaurant for the evening but after we said we had booked the hotel for the onsite restaurant and my friend is elderly - they said they would prepare food for us complimentary. After dinner was done, they gave me the bill and didn’t seem to understand that the manager had said the dinner was on them. The original room was number 5 and it smelled like mildew - and the bed is so tight in the room you can’t walk around the sides. The electric outlet next to bed didn’t work and the fly netting was really tight and hard to get out of. They wanted to be very very nice but it was overwhelming. There is a genuine nice but then there is forced nice. They never should have booked a private party with love music when guests were there to relax and use the space.
Terjemahkan
Tanggapan dari Properti: Dear Travel786695 , We would like to thank you for your time and for your feedback on TripAdvisor regarding your stay at Ancient Hue Garden Houses and French Villas. We are really sorry that your experience did not meet totally your expectations; please allow us to express our most sincere apologies and explain for this situation as follows: We sent you a letter during your stay with us to inform you about the "Large Celebration" at Kim Long Restaurant featuring "Trịnh Công Sơn Music," It is poetic music with a soft melody. Trịnh Công Sơn is one of the most well-known musicians in HUE . If this matter has caused you any inconvenience, we sincerely apologize. We upgraded your room far from the restaurant and invited you to dinner. The waitress at the restaurant merely needs your signature to confirm for accounting purposes. We sincerely hope you will sympathize with us and understand. In fact, your feedback really important for us to bring this to our attention and strive to provide “above expectation” service to our valuable guests ensuring they will have a memorable experience. Sincerely, Nganha Le Hotel Manager
namminator
Menginap di Okt 2024
Pasangan
5.0/5
Fantastis
Diposting pada 21 Nov 2024
Don’t hesitate—this hotel is a must-visit! The serene landscape and beautiful rooms create an unforgettable atmosphere. For a truly unique experience, I recommend staying in the traditional house, which made me feel like stepping back into ancient times. The service was exceptional from start to finish. Check-in and check-out were seamless, and the staff were attentive and professional. The hotel offers great tours, including visits to the Imperial City and the King’s Tomb, as well as private transfer options. Our driver was incredibly accommodating and went out of his way to meet our requests. When we asked for Cơm Hến, he patiently drove us to several spots to find the best one at the end of the tour. Breakfast was outstanding, with a variety of delicious options. While dinner wasn’t quite to our taste, the staff sincerely sought our feedback and even offered a discount to ensure our satisfaction. As Vietnamese who’ve been abroad for years, this stay brought back cherished childhood memories. The combination of authentic charm and exceptional service made us feel right at home. We left with full hearts and unforgettable experiences. This hotel is a true gem, and we highly recommend it to anyone looking for comfort and culture.
Terjemahkan
Tanggapan dari Properti: Dear Nam N, It is wonderful to know that we were able to create for you an enjoyable experience. Your very positive review will help people out there know what the experience at at Ancient Hue Garden Houses and French Villas looks like. With traditional Vietnamese architecture, you could really feel the history and culture in every corner in the buildings and walking through the lush gardens. Attention to detail at every turn. It’s peaceful, almost like stepping back in time. Thank you for taking the time to share your feedback on TripAdvisor. We are indeed lucky to have a passionate team who is working hard every day to ensure all of our guests feel comfortable and relaxed during their stay with us. Once again, thank you for choosing to stay at Ancient Hue . Should travels bring you back to Hue, it will be our pleasure to have you again at our peaceful retreat. Sincerely, Nganha Le Hotel Manager
kfmaciver2022
Menginap di Okt 2024
Pasangan
5.0/5
Fantastis
Diposting pada 15 Nov 2024
A gorgeous and peaceful oasis. The rooms in the cottages are either appointed in traditional Vietnamese or French style and are beautiful, spacious, comfortable and luxurious. The grounds are beautiful, with 2 pools, as well as a delicious and copious breakfast and signature cocktails at the bar that had us coming back for more!
Terjemahkan
Tanggapan dari Properti: Dear Katriona M, Thank you for taking your time to leave such a nice review of your most recent stay with us. Our team and I are delighted to hear that you enjoyed the pampering stay. It was a pleasure to have you as our guest. We look forward to seeing you again. Sincerely, Ngan Ha Le Hotel Manager