Ashfield Hotel

Not going to lie it’s an absolute **** hole, the hallways reek of rotting corpses and the walls are mouldy and peeling there’s this constant feeling of being watched and the service was dreadful you have to talk to them through a ring doorbell and we couldn’t understand a word the lady was saying through it, we had planned to stay for one night but decided we shouldn’t stay as we didn’t feel safe. Our room was in the basement and the windows would not open as well as the door didn’t have a good lock Do not stay here!!

Very bad experience , I won't book in future, i reached hotel but no one there, receptionist talk on phone but no one there, there is no lift and they give us used towels, I don't forget this trip. I checked my bedsheet then i found spider and dust.

Cancelled booking after arriving at reception

There were not curtains or black out curtains on the windows. The mirror had emotion detection led lights and as I was trying to switch them off I found a syringe, thankfully without the needle. I'm very disappointed with the overall condition of the room.

i took us a few minutes to get in as we did not have the code so we had to phone no one in person is there only a phone and intercom

My room smelt of Urine, it was over powering, tv did not work, no coffee facility and blocked shower! I recommend you pay a little extra and stay in a travel lodge

Difficult to check in. Car park tricky to find. Shower and sink did not drain.

Emailed all information ID check, and £50 deposit. Didn't receive keycode. Parked car in wrong place thinking it was the hotel but it was the next ally down (needs signage) Pressed button to get in, luckily someone one was in front and kept do open.Pressed the ring door button and asked for key and she couldn't understand me, eventually got key. Went to room, smelt old and musty.Had a big fan which was as noisy. Managed to open the balcony doors, which were stiff. No open window in bathroom. Shower was tiny and unusable. Asked where to move car. She didn't understand me, eventually told me. Tried to get back in and she kept saying where to park car. But I was at the back door trying to get another code. Had to go back round to the front and get in that way. Disgusting that no one is onsite to help with trivial problems like this. And I also feel this is a real health and safety breach. Bed was firm, uncomfortable and had BED BUGS. Made me and the wife feel really dirty. Couldn't wait to escape. Also could hear others talking and banging doors. Contacted ******* for help. Only plus side is the fridge and microwave and TV was big.

Tired decor, but room spacious. Nice towels. Bed base badly stained. Fridge, microwave, decent fan, iron & ironing board, but no hairdryer! Generous check-in & check-out times, but check-in procedure a faff. Overall, ok for the price we paid.