Ulasan Bright Hotel Huaibei

Best hotel in the area . Lake view is great and the place is so quiet , perfect place to rest after a long day work.

Hotel has seen better days and the rooms need refurbishment. But good location.

Very nice hotel

Very nice

I am one of the first regular customers to stay in the hotel. The service and environmental sanitation were okay at the beginning. However, when I checked in again a few years later, the service and environment were already very poor. The front desk staff was indifferent and not enthusiastic enough. They did not have any enthusiasm for serving old customers. The room The environment was very poor. The room smelled like mold when we checked in. The breakfast service staff were just routine and not proactive enough to provide enthusiastic service. There were visible stains everywhere on the carpet. The towels and bath towels were not clean enough and had a slight smell!

The room is so hot that the air conditioner has no cold wind, the frogs in the pond screamed all night, and the friends I entertained didn’t sleep well all night. I booked a room of more than 700 yuan per night on your wedding platform, and I was charged 1580. The car parked at the entrance of the lobby was messy. , The room is so expensive that even hand-sprayed fireworks are not allowed to be displayed, so where is the extra money spent on my room? , that is to say, you are a high-end hotel in Huaibei, and the service management is the same as *. The staff at the front desk for room registration don’t know how to train them. They have to answer the phone for a while and have to talk to colleagues next to them about other things. Five or six people are standing at the front desk waiting to register. Can’t we recruit two more people? The experience is not as good as chain hotels.

Called in the middle of the night and sent the wrong instant noodles.

I don't know why, there are no rooms, or the good rooms are only reserved for locals, and I was arranged next to the wedding room. It's really amazing! It has not been quiet from the night before check-in to check-out! Difference! I didn't expect it to be so bad! Before 10 o'clock, I asked if I would like to check out or not. When I went out, I saw a pair of red slippers at the door, so I asked you if they could seep through! The worst, the worst I have ever encountered! Poor breakfast! The service at the front desk is poor, and there is no sense of service at the door!

The settlement fee is not clear, there are many in-room charges, the experience service is extremely poor, and everything is charged, it is better to add it to the room rate at the beginning. Another thing is Ctrip booking 478, 498 when checking out, I don't understand, and no one explained it!

First, there is no welcome fruit, second, there is no bathtub, third, it is far worse than before

第一次入住這家酒店就驚艷到我，前台服務熱情，大堂副理韓娜耐心幫我解決延遲問題，酒店臨湖，後花園風景很美，周圍安靜，早餐有本地一些特色美食，很美味，非常贊！

酒店雖然開了挺久了 但是設施還是挺新的 還有健身房 在住客人都可以免費使用 前台工作人員張婉玉説話很温柔 總體來説這個酒店還是很滿意的 下次考慮還住這個酒店點贊👍

來淮北入住這家酒店出乎意料的好，首先大堂經理韓娜服務周到熱情，安排的房間安靜，乾淨衞生，其次酒店的早餐很有特色，味道很不錯，酒店的地理位置就在綠金湖旁邊，風景很美，值得體驗！

每年放假都入住，越發感覺酒店注重品質建設！1.各種服務熱情2.客户需求盡力滿足3.早餐品質提升有特色4.春節各種活動豐富。細節決定成敗，做的非常好👍。最後感謝服務員大姐陳俊想一切辦法幫我們找到耳機，每天打掃衞生非常認真👍