William Worsfold
18 Agustus 2024
Check-in .. staff rude told 3 times THIS IS NOT A SMOKING HOTEL even spoke Thai to my wife and was rude to her .. no smoking on balcony’s and only have smoking areas outside the hotel , which was very frustrating having to go downstairs all the time . I rents a pool access room to a little pool , if you wanted to sit at pool bar you hade to go downstairs cross to another elevator and go to roof top pool to do this . When I say staff rude not once when we come back to hotel were we greeted with a hello , they just kept looking at phones or playing games on phone . I sat there for 5 mins waiting for the receptionist to actually look up and see me standing there . The shower was warm at best and rain shower not working . The hotel is located a taxi ride to nightlife we had car but parking is a real issue in Hua Hin. Bed is very hard .All in all 2/5 and will not stay here again .
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