Hotel Hot Springs Cairo

When I checked in initially everything was lovely. They charged me $80 for an extra person in the room. The view was lovely and I was upgraded as a Marriot gold Member. The next day was not so lovely. I told them I would like to extend and was told I had to do that through Booking. What? Ok. So I rebooked with Booking and I guess they didn’t get the information. I showed them the reservation and that I paid. They called me incessantly and were rude as hell even though they had my Amex on file. It was ridiculous so I checked out and went to Le Meridian. So much better. Stay there. It is even connected to the airport. They have several restaurants and the staff is amazing. The view was lovely at the Ritz though.

Certainly! Here's the updated review: --- Staying at the Marriott in Cairo was an exceptional experience. The location is unbeatable, situated right next to the Nile River, offering stunning views and a serene atmosphere. The swimming pool is great, providing a perfect spot to relax and unwind. The gym is fantastic, equipped with state-of-the-art facilities to cater to all fitness needs. The customer service is top-notch, with the reception staff being particularly super helpful, ensuring that all our needs were met promptly and efficiently. Our two kids really enjoyed the stay as well, which made our visit even more memorable. Simply the best in Cairo—highly recommend and we will definitely visit again! ---

Very professional 5-start hotel in the center of Cairo. The staff are very friendly and helpful. They have all the information and assistance you need! We had a nice view of the Nile. Restaurants at the hotel are very good. Will come back again!

The hotel service is terrible. My dry-cleaned clothes had stains on them. They insisted that I had the stains before and told me that they had told me. They asked me to check the surveillance to prove that they had told me. They never responded to my messages and deducted my laundry money. They didn't compensate me or apologize for damaging my clothes. Is this the service of a five-star hotel? They didn't respond to my messages. I'm speechless about this hotel. I've never stayed in such a hotel. The service attitude is extremely bad. It's been more than ten days and there's no response. They even accused the guest of having told me that the clothes had stains. They asked me to find evidence but they didn't respond.

The military runs this hotel. It is alcohol-free. People were smoking everywhere, which may or may not bother others. The breakfast and dining services were good. The room was clean but a little dated. The hotel is beautiful inside and out. The staff was helpful and always willing to answer questions and offer assistance. The reception desk is not manned 24 hours a day. I was disconnected/hung up on 3 times when trying to confirm that someone would be able to check us in when I arrived after midnight. I was told it would be fine but we had to wait for someone to check us in. The pool was great and we have no complaints. We had arranged a driver to take us on our tours so I am not sure if the location is good or not. Great hotel and would recommend it.

We stayed one night in this hotel. We chose it because of its proximity to the airport. The room is large, a bit old, the carpet is dirty in some places. Shower over the bath a little uncomfortable. The taxi service to the airport works well, as does the reception. There were some items missing from the room on arrival, but they were quickly dealt with.

If you need a hotel close to the airport, this is a great one. With a free shuttle that leaves every 30 mins on the hour, it’s just great. The room are decently clean. The hallway is a little sketchy but the room was fine. Bed clean with fresh sheets. Great quick stay close to airport.

I felt safe when I entered the hotel in Cairo. You can walk to the museum, but of course it takes courage to cross the road. The bar on the first floor of the hotel is very good, with music every night. After a day of fun, you can order some drinks to relax. The Thai restaurant tastes very good. We were a small group and ordered three dishes, all of which were quite good. The slightly inconvenient thing was that the shower head was not stable, but I thought it was acceptable because I only stayed for two nights. It seems that every room has a balcony, and ours has a view of the city and the Nile River.

It was my first visit to the Hotel in Cairo, and it was an amazing one! The location is convenient, close to the airport and away from the busy area, yet its easy to move around the city because of its centralized location.. Attractions are 20 minutes away by car from it, and this timing is very normal in Cairo due to heavy traffic around... The staff were super, the service was more than amazing, the breakfast varieties were super and very delicious, the pool is clean and staff were super friendly and they always accommodated our requests. The receptionists all of them were great! I cannot find on mistake with their services to be honest... everyone was happy smiling and super helpful! I'm defiantly coming again to this place! I wish you all the best and keep the service amazing always!

I recently had the pleasure of staying at the Hilton in Zamalek, and it was an exceptional experience from start to finish. Nestled on the tranquil island of Zamalek, this hotel offers a perfect blend of luxury and comfort, making it an ideal choice for both business and leisure travelers. From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring that every aspect of my stay was seamless. The check-in process was swift and efficient, and I was delighted to find my room impeccably clean and well-appointed, with stunning views of the Nile River. The bed was extraordinarily comfortable, providing me with restful nights throughout my stay. One of the highlights of my visit was the hotel's dining options. The breakfast buffet was diverse and delicious, offering a wide range of local and international dishes to suit all tastes. I particularly enjoyed the freshly baked pastries and the made-to-order omelets. The on-site restaurants also did not disappoint, serving exquisite meals in an elegant setting. The amenities at Hilton Zamalek are top-notch. The fitness center is well-equipped with modern machines, and the outdoor pool area is a peaceful oasis where I could unwind after a day of exploring Cairo. The hotel's location is perfect for sightseeing, with many of the city's attractions just a short drive away. Overall, my stay at the Hilton in Zamalek exceeded all expectations. The combination of excellent service, comfortable accommodations, and prime location makes this hotel a standout choice in Cairo. I look forward to returning on my next visit to the city and would highly recommend it to anyone seeking a luxurious and memorable stay. ---