No.18 Chak Cheung Street, Sha Tin, New Territories, Sha Tin District, Hong Kong, ChinaView Hotel Details
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Guest Reviews of Hyatt Regency Hong Kong, Sha Tin
9.2/10
Great
4043 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.1
Service9.1
Cleanliness9.3
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All reviews(4043)
Positive reviews(3924)
Reviews with photos/video(961)
Easy to get around(549)
Large rooms(410)
Close to metro(246)
Nice sea view(219)
Delicious breakfast(177)
Great swimming pool(108)
Delicious buffet(67)
Negative reviews(119)
Guest User
1 King Bed Studio
Stayed in Jun 2025
Couple
1 review
9.5/10
Amazing
Posted on Jul 6, 2025
Great stay at Hyatt Regency Sha Tin! The service was excellent—friendly and helpful staff. Rooms were clean and comfortable with nice views. Loved the pool and gym. Would definitely stay again!
Response from Property: 貴客您好,多謝讚賞。期待再為您服務。順祝生活愉快香港沙田凱悦酒店敬上
Helen Leo
1 King Bed Harbour View
Stayed in May 2025
Traveling with friends
19 review
8.5/10
Very Good
Posted on Jul 19, 2025
Great location near the station. Few stops to central of Hong Kong. Nice and quiet but convenient.
Water view was great when the weather turns clear.
Always choose Shantian Hyatt Regency, see u again next time.
Guest User
2 Twin Beds Harbour View
Stayed in May 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Jun 18, 2025
This was my second stay at Hyatt Sha Tin this year. After a great experience in May, I returned last weekend for a short solo visit. The rooms remain impressively spacious and comfortable, creating a relaxing environment that's perfect for unwinding. Service was consistently excellent—staff were warm, attentive, and upheld the high standards I’ve come to expect from this hotel. Although the weather was stormy due to a typhoon, the sea-view room still offered a sense of openness and tranquility. The hotel’s direct access to University MTR Station made commuting into the city via the East Rail Line fast and convenient. I also appreciated the well-maintained fitness center, which is equipped with quality machines and provided a solid workout experience. Due to typhoon weather conditions during my visit, I was unfortunately unable to enjoy the swimming pool facilities, which was a bit disappointing.
Overall, Hyatt Sha Tin continues to be a reliable choice for accommodation, and I look forward to an even better experience during my next stay.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
RB57
1 King Bed Harbour View
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 11, 2025
The hotel has amazing amenities the swimming pool area so relaxing. Their breakfast has variety of options. Location is so convenient the metro station in a walkable distance less than 100 meters.
İ highly recommend this hotel.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Freddy Cheung
2 Twin Beds
Stayed in Apr 2025
Family
3 review
9.0/10
Great
Posted on May 5, 2025
Very thoughtful to have this machine instead of kettles.
1minute walking distance to train station and bus stops. Superb
Response from Property: Dear guest, Thank you for the positive review. Glad to know you enjoyed using the filtered water dispenser in guestroom. We place a high priority on both your well-being and the conservation of our planet’s resources. To ensure you have hydration choices that align with our sustainability priorities while travelling, filtered water dispensers are provided in guestrooms to reduce the use of single-use plastic bottles and ultimately tackle plastic pollution. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Charlene128
2 Twin Beds
Stayed in Apr 2025
Couple
23 review
8.5/10
Very Good
Posted on May 25, 2025
Really good amenities. Loved the spacious gym and swimming pool.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Yan Ho Cello
1 King Bed Harbour View
Stayed in Feb 2025
Couple
35 review
10/10
Outstanding
Posted on Mar 16, 2025
So impressed by the hotel. Clean, big room, and quiet surrounding. Nice sea view too.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
CSY
1 King Bed Studio
Stayed in Jun 2025
Couple
2 review
7.5/10
Posted on Jul 20, 2025
nice view
Anonymous User
1 King Bed Studio
Stayed in Apr 2025
Couple
32 review
10/10
Outstanding
Posted on May 5, 2025
well done to Hyatt team. Great stay as always
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Anonymous User
2 Twin Beds
Stayed in Jan 2025
Business traveler
7 review
10/10
Outstanding
Posted on Feb 6, 2025
Very cozy room - a two single-bed room with a sofa bed to accomodate three people. Checked in late but checked out very early in the morning. The fast checkout (leaving key in the room)really saves some time as we don't need to visit the front desk again.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Guest User
2 Twin Beds Harbour View
Stayed in Apr 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on May 18, 2025
Very spacious. Perfect location!
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Xiangmin
2 Twin Beds
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 30, 2025
Excellent hotel near the Science Park. Very convenient to take the public transit, including the MTR or buses.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Jo Kan
1 King Bed Harbour View
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Dec 23, 2024
Excellent service and nice hotel with excellent view of the harbour. Thoroughly enjoyed my stay, thank you for such great hospitality.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Mrs traveller
1 King Bed Studio
Stayed in Nov 2024
Couple
15 review
9.0/10
Great
Posted on Dec 20, 2024
We book studio room and it's massive. Few minutes walk from the University station which is very convenient.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Ppmrsleung
1 King Bed Harbour View
Stayed in May 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Jun 7, 2025
A decent choice if you don’t want to fly but would like to enjoy the feeling of being away home, and the joy of staying next to pool or a bit of gym.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin