Hoian Sincerity Hotel & Spa

Ulasan Hoian Sincerity Hotel & Spa

Hoian Sincerity Hotel & Spa

No1 Le Dinh Tham, Cam Chau, Hoi An, VietnamLihat Detail Hotel
Hoian Sincerity Hotel & Spa
Hoian Sincerity Hotel & SpaHoian Sincerity Hotel & SpaHoian Sincerity Hotel & Spa
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang Hoian Sincerity Hotel & Spa

9.7/10
Menakjubkan
41 ulasan
Ulasan terverifikasi
Lokasi9.4
Fasilitas9.8
Layanan9.7
Kebersihan9.7
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Semua ulasan(41)
Ulasan positif(41)
Ulasan dengan foto/video(17)
Pengalaman menginap terbaik!(22)
Layanan memuaskan(19)
Sarapan lezat(12)
Kolam renang sangat bagus(11)
Kamar sangat bagus(10)
Bersih dan rapi(9)
Tersedia layanan antar-jemput(7)
Harga sesuai kualitas(6)
Tamu
Superior Double Room dengan Balkon
Check-in Apr 2025
Pasangan
3 ulasan
8.0/10
Luar Biasa
Diposting pada 25 Jul 2025
The hotel is very old and quite worn down. When we first checked in, we were given a room facing a metal wall, and the noise from the AC was terrible. Thankfully, after we asked to be moved, they gave us a much nicer room — quiet, comfortable, and with a beautiful view of the mountains.
Terjemahkan
KYAW TUN HEIN
Superior Double Room dengan Balkon
Check-in Apr 2025
Keluarga
3 ulasan
10/10
Fantastis
Diposting pada 28 Mei 2025
Enjoyed our stay at the hotel. The receptionist Silvia was very helpful and kind. Will definitely come back again.
Terjemahkan
Tanggapan dari Properti: Dear Valued Customer,Thank you for your kind review! We’re so glad you had a positive experience and appreciate your thoughtful feedback.We aim to make each visit feel personal and enjoyable, and we’re pleased to know we succeeded. We look forward to seeing you again soon.Best regards,Joey Pham | Ecommerce Manager
Wijitra
Superior Double Room dengan Balkon
Check-in Mei 2025
Traveler solo
2 ulasan
10/10
Fantastis
Diposting pada 6 Jun 2025
This hotel is amazing the room is big nice and clean staff are very friendly and good English
Terjemahkan
Tanggapan dari Properti: Dear Valued Customer,We sincerely appreciate your review and the time you took to share it. We're so pleased you enjoyed your stay with us.Your feedback reminds us why we love what we do — creating relaxing and welcoming stays for our guests. We hope to have the pleasure of hosting you again soon.Best regards,Joey Pham | Ecommerce Manager
Tamu
kamar deluxe dengan balkon pemandangan kota(queen bed)
Check-in Feb 2025
Bepergian dengan teman
2 ulasan
9.0/10
Sangat Baik
Diposting pada 25 Mar 2025
Hotel was very good, staff people are very nice and kind. I wish we could use the pool as it was rainy when we were there. Room was very clean. Everything was nice except there was less lighting in the room I don't why. Apart from that everything was 10/10 or 9/10. No less than that.
Terjemahkan
Tanggapan dari Properti: Dear Valued Customer,Thank you for your kind review! We’re so glad you had a positive experience and appreciate your thoughtful feedback.We aim to make each visit feel personal and enjoyable, and we’re pleased to know we succeeded. We look forward to seeing you again soon.Best regards,Joey Pham | Ecommerce Manager
ChrisL98
Superior Double Room dengan Balkon
Check-in Jun 2024
Bepergian dengan teman
1 ulasan
7.5/10
Diposting pada 21 Jul 2024
Tourists staying here must be careful with your belongings to avoid them being stolen! An incident happened during my stay at the hotel. My branded Louis Vuitton scarf was stolen by a room cleaning worker. When I asked the front desk, their explanation was that the worker accidentally took it along with the towels and bed sheets? I was puzzled! The scarf has such a distinctive pattern and different color, how could it be mistaken? After a few hours of searching, they finally returned the scarf to me, but it had been cut and had pilled! I was very disappointed with the cleaning worker, although the front desk lady was very patient and apologized sincerely. This is a hotel strongly recommended by my friend, located in Hoi An city, Vietnam—Hotel Hoi An Sincerity. Indeed, their service is excellent, and the front desk staff are very kind and helpful in dealing with our issues and explaining travel details. The breakfast is also very rich and delicious. I just feel the bed is a bit too old and not very comfortable to sleep on. Overall, I would rate it 7 out of 10.
Terjemahkan
Tanggapan dari Properti: Dear Valued Customer,Thank you for sharing your thoughts. We’re truly sorry to learn that your recent stay didn’t meet your expectations, particularly regarding your belonging. We understand how frustrating this must have been for you.We appreciate your feedback and are taking immediate steps to resolve the problem by retraining our staffs. Our team is dedicated to improving, and we will make sure that this doesn’t happen again in the future.We hope you’ll give us the opportunity to make things right on your next visit.Best regards,Joey PhamEcommerce Manager
Tamu
Superior Double Room dengan Balkon
Check-in Jun 2025
Traveler solo
33 ulasan
10/10
Fantastis
Diposting pada 20 Jul 2025
Quite simply a great place to stay
Terjemahkan
Tanggapan dari Properti: Dear Valued Customer,Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to know you had a pleasant stay.Your support means a lot to us, and it encourages our team to continue delivering excellent hospitality to every guest. We are always looking for ways to make each visit even more memorable, and we hope to welcome you back soon.Best regards,Joey Pham | Ecommerce Manager
RAVIL
Superior Twin Room dengan Balkon
Check-in Mei 2025
Pasangan
5 ulasan
10/10
Fantastis
Diposting pada 4 Jun 2025
Заселили сразу по прибытии. В номере чайная станция, халаты, одноразовые зуб щётки, пасты пополняются каждый день. Кровать удобная. В отеле тихо,спокойно. Завтраки шведский стол разнообразные и вкусные. Есть бассейн, тренажерный зал. На пляж возит трансфер по расписанию. Единственная просьба к отелю на ресепшене в свободном доступе поставить питьевую воду и кофемашину. Все остальное супер. Рекомендую.
Terjemahkan
Tanggapan dari Properti: Dear Valued Customer,Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to know you had a pleasant stay.Your support means a lot to us, and it encourages our team to continue delivering excellent hospitality to every guest. We are always looking for ways to make each visit even more memorable, and we hope to welcome you back soon.Best regards,Joey Pham | Ecommerce Manager
Papminh
Superior Double Room dengan Balkon
Check-in Mei 2025
Keluarga
2 ulasan
9.0/10
Sangat Baik
Diposting pada 8 Jun 2025
Nơi đáng để ở khi đến với Hội An. Gia đình tôi đã ở đây rất nhiều lần mỗi khi quay lại Hội An
Terjemahkan
Tanggapan dari Properti: Kính gửi Quý khách,Khách sạn Anio Boutique Hội An xin chân thành cảm ơn Quý khách đã dành thời gian chia sẻ trải nghiệm lưu trú cùng chúng tôi. Chúng tôi rất vui khi biết rằng Quý khách đã có một kỳ nghỉ dễ chịu và hài lòng với dịch vụ tại khách sạn.Những lời nhận xét tích cực từ Quý khách là nguồn động lực lớn để tập thể nhân viên Anio Boutique Hội An tiếp tục nỗ lực, mang đến trải nghiệm nghỉ dưỡng tốt nhất cho mọi du khách. Chúng tôi luôn không ngừng cải thiện nhằm mang đến sự hài lòng cao nhất trong mỗi lần Quý khách quay trở lại.Rất mong sớm được chào đón Quý khách trở lại trong thời gian gần nhất.Trân trọng,Joey Pham | Ecommerce Manager
dragon-j
Family Room With Balcony Pool View
Check-in Apr 2025
Keluarga
10 ulasan
10/10
Fantastis
Diposting pada 11 Mei 2025
직원분들 친절합니다 체크인 체크아웃시 캐리어를 직접 운반해 주실뿐 아니라 볼때마다 반갑게 '신짜오'하며 인사해 주십니다 자전거를 빌릴수 있어 올드타운뿐 아니라 로컬 '탄안마켓'까지 쉽게 구경할수 있었습니다 또한 리셉션 예약후 셔틀버스로 나이트마켓, 안방비치를 무료로 다녀올수 있어 편리합니다 아침 조식뷔페도 휼륭하며 더운 낮시간 풀장에서 수영하기 좋습니다 수영장은 최대 수심 1.8미터로 주의가 필요합니다 호이안에 다시 온다면 꼭 방문할 생각입니다
Terjemahkan
Tanggapan dari Properti: Dear Valued Customer,We sincerely appreciate your review and the time you took to share it. We're so pleased you enjoyed your stay with us.Your feedback reminds us why we love what we do — creating relaxing and welcoming stays for our guests. We hope to have the pleasure of hosting you again soon.Best regards,Joey Pham | Ecommerce Manager
Tamu
Superior Double Room dengan Balkon
Check-in Apr 2025
Keluarga
11 ulasan
10/10
Fantastis
Diposting pada 3 Jun 2025
Нам так понравилось , что мы продлили 😂 Вернемся с удовольствием ❤️
Terjemahkan
Tanggapan dari Properti: Dear Valued Customer,Thank you so much for your lovely feedback. It’s wonderful to know that you enjoyed your time with us, and we’re thrilled to have had the chance to host you.Our entire team is committed to creating memorable guest experiences, and reviews like yours truly keep us motivated. We look forward to welcoming you back in the future.Best regards,Joey Pham | Ecommerce Manager
Tamu
Superior Double Room dengan Balkon
Check-in Apr 2025
Pasangan
9 ulasan
9.5/10
Menakjubkan
Diposting pada 27 Mei 2025
여기 좋네요 가격은 3만원대로 잡았습니다 계절우 5월이고요 다음에도 가격대가 비슷하다면 당연히 여기로 잡을려고 합니다 전망을 중요하게 생각하시는 분들은 여기말구 다른곳을 잡아주시길 바랍니다 전망은 없다고보심될듯 호이안 올드쿼터까지 다니는 셔들도 있으니 걱정마시고 이용하시길
Terjemahkan
Tanggapan dari Properti: Dear Valued Customer,Thank you so much for your lovely feedback. It’s wonderful to know that you enjoyed your time with us, and we’re thrilled to have had the chance to host you.Our entire team is committed to creating memorable guest experiences, and reviews like yours truly keep us motivated. We look forward to welcoming you back in the future.Best regards,Joey Pham | Ecommerce Manager
Tamu
Kamar Terhubung dengan Balkon
Check-in Agt 2024
Keluarga
1 ulasan
10/10
Fantastis
Diposting pada 3 Okt 2024
직원분들이 정말 친절하시고, 조식도 정말 맛있어요. 수영장도 예쁘고 룸 컨디션도 최고입니다. 셔틀버스가 있어서 다니기도 편했어요. 다음에 호이안가면 또 방문할거예요!
Terjemahkan
Tanggapan dari Properti: Dear Valued Customer,Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to know you had a pleasant stay.Your support means a lot to us, and it encourages our team to continue delivering excellent hospitality to every guest. We are always looking for ways to make each visit even more memorable, and we hope to welcome you back soon.Best regards,Joey Pham | Ecommerce Manager
Tamu
Family Room With Balcony Pool View
Check-in Jul 2024
Keluarga
1 ulasan
9.5/10
Menakjubkan
Diposting pada 23 Agt 2024
너무나 친절한 직원분들 덕분에 머무는동안 편안했습니다 시설은 조금 되었지만 청소가 잘되고 수영장도 놀기 적당했고 조식도 괜찮은편이었어요 체크아웃날 로비에 캐리어백을 하나 놓고갔는데 그랩으로 보내주셔서 감사합니다🙂 끝까지 감사하게 마무리했네요
Terjemahkan
Tanggapan dari Properti: Dear Valued Customer,We sincerely appreciate your review and the time you took to share it. We're so pleased you enjoyed your stay with us.Your feedback reminds us why we love what we do — creating relaxing and welcoming stays for our guests. We hope to have the pleasure of hosting you again soon.Best regards,Joey Pham | Ecommerce Manager
Tamu
Kamar Twin Deluxe dengan Balkon Pemandangan Kota
Check-in Feb 2025
Keluarga
1 ulasan
10/10
Fantastis
Diposting pada 11 Mar 2025
가성비호텔로 유명해서 왔는데, 너무 만족하고 갑니다. 위치, 조식, 수영장도 좋았지만 직원분들 너무 친절하고 따뜻해요. 호이안 여행오면 또 방문하고 싶어요.
Terjemahkan
Tanggapan dari Properti: Dear Valued Customer,Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to know you had a pleasant stay.Your support means a lot to us, and it encourages our team to continue delivering excellent hospitality to every guest. We are always looking for ways to make each visit even more memorable, and we hope to welcome you back soon.Best regards,Joey Pham | Ecommerce Manager
Tamu
Superior Twin Room dengan Balkon
Check-in Mei 2025
Keluarga
5 ulasan
8.5/10
Luar Biasa
Diposting pada 3 Jul 2025
이번 여행중 에서 가성비랑 청결도랑 친절면에서 최고를 주고 싶네요 카톡을 조금 늦게 보는거 빼고 젤 좋았어요
Terjemahkan
Tanggapan dari Properti: Dear Valued Customer,Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to know you had a pleasant stay.Further to your comment on communication via KakaoTalk, we will review again and brief with our team for improvement. Thanks again for your input.Your support means a lot to us, and it encourages our team to continue delivering excellent hospitality to every guest. We are always looking for ways to make each visit even more memorable, and we hope to welcome you back soon.Best regards,Joey Pham | Ecommerce Manager