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Ulasan terverifikasi
Lokasi4.9
Fasilitas4.5
Layanan4.7
Kebersihan4.8
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Semua ulasan(90)
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Tamu
Jägerhaus Double Room
Menginap di Mar 2024
Pasangan
5 ulasan
4.7/5
Menakjubkan
Diposting pada 26 Apr 2024
Very conveniently located hotel. The hotel is beautiful, has complete facilities. We chose to stay in a traditional style room, decorated to match the ancient history of the castle. The breakfast was very good.
Terjemahkan
Tanggapan dari Properti: Dear Guest, thank you for your kind words about our hotel. We're delighted to hear that you found our location convenient and enjoyed the beauty and full facilities of our establishment. It's wonderful that you opted for a traditional style room, designed to reflect the rich history of the castle. We're also pleased that you found our breakfast to be very good. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future. Warm regards, Razvan Kefer General Manager
Tamu
Deluxe Double Room
Menginap di Jun 2024
Keluarga
14 ulasan
4.5/5
Sangat Baik
Diposting pada 10 Jul 2024
Best location and amazing views. Super clean and stylish. Nice spa. Great breakfast.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your fantastic feedback!We are thrilled to hear that you enjoyed our prime location and amazing views, and that you found the hotel super clean and stylish. It’s great to know that you had a nice experience at the spa and enjoyed our great breakfast.We look forward to welcoming you back soon!Best regards,Razvan KeferGeneral Manager
Tamu
Kamar Standard Double
Menginap di Feb 2024
Pasangan
1 ulasan
4.2/5
Luar Biasa
Diposting pada 3 Apr 2024
Very nice hotel in a beautiful location. Professional and caring staff.
The restaurant was good, but menu doesn't offer any proper vegetarian offer.
The SPA is limited in size with no hammam. Unfortunately the relax room was extremely cold due to a broken window.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our hotel and the beautiful location, as well as the professionalism and care provided by our staff.We apologize for any inconvenience regarding the vegetarian options in our restaurant. Your feedback is valuable, and we will certainly take it into consideration as we review and update our menu to better accommodate the needs of all our guests.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more satisfying experience in the future.Best regards,Razvan KeferGeneral Manager
Julia
Jägerhaus Double Room
Menginap di Jun 2023
Pasangan
33 ulasan
5.0/5
Fantastis
Diposting pada 14 Sep 2023
We loved the hotel, it’s atmosphere and the surroundings!
Breakfast was exclusively delicious and lots of varieties!
The buses to the castles are just nearby
Terjemahkan
6/10
Tanggapan dari Properti: Dear Julia, thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director
Link
Comfort Double Room
Menginap di Nov 2023
Pasangan
20 ulasan
5.0/5
Fantastis
Diposting pada 30 Jan 2024
Top Location. Very friendly staff and tasty breakfast. Definitely come again
Terjemahkan
Tanggapan dari Properti: Thank you for your kind words! We're thrilled to hear that you enjoyed the friendliness of our staff and found the breakfast tasty. We would be delighted to welcome you back for another enjoyable stay in the future. Until then, safe travels! Best wishes Razvan Kefer General Manager
Tamu
Kamar Double Deluxe Alpenrose
Menginap di Sep 2023
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 13 Okt 2023
Very nice room with beautiful scenery directly facing the lake, room facilities, balcony and private bathroom excellent. Swimming pool also good. Hotel staffs kind and supportive. One thing need to mention that room service is very difficult as no menu in the room and have to go the reception desk, which should walk long way from hotel, given that the restaurant at another end, if ordered, could be cold when sending to room.
Terjemahkan
Tamu
Jägerhaus Double Room
Menginap di Okt 2022
Bepergian dengan teman
1 ulasan
5.0/5
Fantastis
Diposting pada 5 Des 2022
This is the best hotel if you are planning to visit Castle of Neuschwanstein. Make sure you booke the main building. We booked the Jagerhaus by mistake. It is a seperate building just a few steps away but the decor is very old style and nothing like the modern "MAIN" building. We were able to discuss with the front desk and upgrade for a small price to the main building. Breakfast was very nice in the main building.....another reason to stay there.....what you would expect from a boutique 5 star in the area.
The spa (pool and sauna) is fantastic. Amazing view of outside while enjoying either.
Terjemahkan
Tanggapan dari Properti: Hello, Thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director
Hazem Barham
Kamar Standard Double
Menginap di Jul 2022
Pasangan
15 ulasan
5.0/5
Fantastis
Diposting pada 23 Agt 2022
It was the so clean and the service was really good
Terjemahkan
Tamu
Kamar Standard Double
Menginap di Mei 2023
Bepergian dengan teman
1 ulasan
4.2/5
Luar Biasa
Diposting pada 18 Jun 2023
Everything was good
Terjemahkan
Tanggapan dari Properti: Hello, thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director
Tanggapan dari Properti: Dear Guest,thank you for sharing your heartfelt story and your wonderful experience of returning to this magical place. We are honored that you chose our hotel for such a special occasion as your 18th anniversary trip. Your vivid description of the stunning views from your room—overlooking Hohenschwangau Castle, Neuschwanstein Castle, and the serene Alpsee—is truly inspiring, and we’re delighted to have played a part in making your journey memorable.We deeply appreciate your patience and understanding during the unexpected challenges in your room. It’s great to hear that our dedicated staff member quickly resolved the issues for you, even during a busy national holiday. Your kind words about his hard work mean a lot, and we will certainly share them with him.Thank you once again for choosing to stay with us despite the long drive and rainy weather. We hope to welcome you back for your next visit and provide you with an even more seamless and enjoyable stay.Best regards,Razvan T. KeferGeneral Manager
Tanggapan dari Properti: Dear Guest,Thank you for sharing your detailed experience with us! We're glad you enjoyed the hotel's prime location near Neuschwanstein Castle, as well as the morning walk up the mountain—what a great way to start the day with some exercise! It’s wonderful to hear that you found our breakfast offerings rich and appreciated the convenience of our parking facilities.We are looking forward to welcoming you back one day here in Hohenschwangau.Kind regards,Felix Elias BeckmannExecutive Assistant Manager i/c F&B
Tanggapan dari Properti: Dear claborate,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the convenient location near the Neuschwanstein Castle bus stop, the room upgrade, and our breakfast service. We’re pleased that your stay was overall a satisfying one.Kind regards, Felix Elias Beckmann Executive Assistant Manager i/c F&B
Tanggapan dari Properti: Dear Guest,Thank you for your kind feedback!We are thrilled to hear that you found the hotel worthy of a 5-star rating. We appreciate your comments on the cleanliness of the room and the beautiful side view of Neuschwanstein Castle from your window. Our location directly opposite Hohenschwangau Castle is indeed a highlight, and we’re pleased that you enjoyed the generous breakfast offerings, as well as our pool and spa facilities.We look forward to welcoming you back for another great stay!Best regards,Razvan Tiberius KeferGeneral Manager
Tanggapan dari Properti: Dear Guest,thank you for taking the time to share your wonderful feedback! We are delighted that you enjoyed our excellent location, conveniently opposite the bus station leading up to Neuschwanstein Castle and within walking distance of Hohenschwangau Castle.It’s also great to hear that you appreciated our modern facilities and found your stay comfortable. Your recommendation to stay for several days is much appreciated, and we hope to welcome you back soon for a longer and even more relaxing visit.Best regards,Razvan T. KeferGeneral Manager
Tanggapan dari Properti: Dear willie253,Thank you for sharing your detailed feedback about your recent stay with us. We’re pleased to hear that you found our hotel convenient for visiting Neuschwanstein Castle and enjoyed the spacious room and the beautiful view of the surrounding area.We appreciate your comments about our fitness and spa facilities. It’s helpful to know that you felt the need for earlier access to these amenities.We also want to apologize for the cleanliness issues you encountered. We take these concerns very seriously and will address them with our housekeeping team to ensure a higher standard of cleanliness in the future.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide an even better experience.Kind regards,Felix Elias BeckmannExecutive Assistant Manager i/c F&B