Sotetsu Grand Fresa Saigon

Ulasan Sotetsu Grand Fresa Saigon

Sotetsu Grand Fresa Saigon

8 Ly Tu Trong Street, District 1, Ho Chi Minh City, VietnamLihat Detail Hotel
Sotetsu Grand Fresa Saigon
Sotetsu Grand Fresa SaigonSotetsu Grand Fresa SaigonSotetsu Grand Fresa Saigon
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Sotetsu Grand Fresa Saigon

9.5/10
Amazing
388 ulasan
Ulasan terverifikasi
Location9.4
Amenities9.3
Service9.5
Cleanliness9.7
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All reviews(388)
Positive reviews(383)
Reviews with photos/video(97)
Delicious breakfast(36)
Awesome amenities(31)
Quiet & comfortable(26)
Perfect for business trips(25)
Small room size(16)
Well designed(12)
Located downtown(10)
Friendly front desk staff(8)
Negative reviews(5)
DH79
Premier Double Room
Check-in Mar 2025
Travel with friends
19 ulasan
10.0/10
Outstanding
Diposting pada 10 Apr 2025
Convenient location, great service, clean and bright room. Toiletries smelled great. Breakfast was varied and tasty. Great value — will return!
Tanggapan dari Properti: Dear Valued Guest,We highly appreciate your comments, and we are happy to know that you had a pleasant stay with us. Positive feedback from satisfied guests is our greatest reward. We will make sure to share this with our management and operations teams to encourage all the staff to keep providing the highest level of service to our guests.Thank you again for sharing your experience. We look forward to welcoming you back with us in the near future.Sincerely, SOTETSU GRAND FRESA SAIGON
LimBoonHui
Premier Double Room
Check-in Mar 2025
Business travelers
3 ulasan
10.0/10
Outstanding
Diposting pada 9 Apr 2025
The hotel is quite new, although I’m not exactly sure when it was built. While the rooms aren’t luxurious, they are more than sufficient for a business traveler. One of the standout features is the availability of international power outlets — conveniently placed around the room. The room itself was very clean, and the staff were polite and professional. It felt like the hotel was operated with the same attention to detail and spirit you’d expect from a Japanese-run hotel. The breakfast was impressive — although it was an international buffet, there was a strong emphasis on Japanese cuisine, which I truly appreciated. I’m certain I’ll return to this hotel on my next business trip. The value for money is excellent given the quality of service provided!
6/8
Tanggapan dari Properti: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON
Mr Peuss
Premier Double Room
Check-in Jan 2025
Solo travelers
15 ulasan
10.0/10
Outstanding
Diposting pada 24 Feb 2025
Very good location, nice and clean room, but expensive for this standard, small and mattress good be better. Nice vuew from the swimming pool
Tanggapan dari Properti: Dear Valued Guest,Thank you for staying with us and for taking the time to share your feedback. We understand your concerns regarding the pricing. Our rate is set to ensure we provide the highest quality of facilities and services, aiming to deliver the best possible experience for our guests.We appreciate your kind words and look forward to welcoming you back soon.Sincerely,SOTETSU GRAND FRESA SAIGON
Guest User
Standard Twin Room
Check-in Nov 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 16 Des 2024
Everything was perfect. The hotel is what you need for a comfortable stay after a long trip. The staff was professional, friendly and helpful in all matters.
Tanggapan dari Properti: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON
Chi fan
Standard Twin Room
Check-in Feb 2025
Business travelers
7 ulasan
10.0/10
Outstanding
Diposting pada 8 Mar 2025
Very good location, near Japan street and indigo hotel. Just like you are staying in Japan Breakfast is good too. Japan style.
Tanggapan dari Properti: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON
Chee Kit
Premier Double Room
Check-in Jan 2025
Business travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 14 Mar 2025
It was a very nice hotel. Everything is very clean but a little bit too minimalist for me but my German colleague loves it so much! Breakfast spread is Japanese based and certain dish has different varieties every day so it doesn't bore you. Lastly, kudos and 5 star ratings to the front desk for personally sending my back pack to the airport to me as I left it at the lobby when I checked out. All my work related notebook and foreign currencies are in it and I was freaking out but they made it so friendly and assuring that I will get it back and not miss my flight as well too. This level of professionalism in the hospitality industry is very hard to find nowadays. Thank You again Sotetsu Grand Fresa Saigon and especially to the front desk staffs on the morning of 5th March 2025 who attended to me for my back pack (Sorry, I didn't get the names as I was freaking out)...Dōmo arigatōgozaimasu.
Tanggapan dari Properti: Dear Valued Guest,Thank you so much for taking the time to leave a glowing review of your recent stay at our hotel. We're thrilled to hear that you enjoyed your experience with us and that our team was able to provide you with the level of service and comfort you deserve. We have shared your recognition to the whole team who definitely our heart of the hotel.Your kind words mean a lot to us, and we're grateful for your feedback. We hope to have the pleasure of welcoming you back to our hotel in the future.Sincerely, SOTETSU GRAND FRESA SAIGON
Vanbronx
Deluxe Double Room
Check-in Feb 2025
Couples
7 ulasan
10.0/10
Outstanding
Diposting pada 11 Mar 2025
Amazing Japanese style hotel and the breakfast buffet is worth the extra price .
Tanggapan dari Properti: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON
Marcus Angelo
Deluxe Double Room
Check-in Nov 2024
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 7 Jan 2025
Brand new Hotel which is conveniently located near Japan Town with many food options and convenience stores nearby and situated at a quiet corner. Rooms were clean, spacious and comes with many amenities such as cable TV offering a wide variety of Channels, Ionizer, and bidet in the toilet. Hotel staff My, Minh, Kabi and Sum were very welcoming and accommodating and overall very friendly. Check-in was smooth and fast, and any requests were attended to quickly. Breakfast buffet was great, offering a variety of Japanese food. Overall, I would recommend staying in this Hotel for those planning to visit HCM.
Tanggapan dari Properti: Dear Valued Guest, Warmest greetings from SOTETSU GRAND FRESA SAIGON.Thank you for staying with us and taking time to share your experience. We are glad you enjoyed your stay at our hotel. Your great feedback was also shared with our staff My, Minh, Kabi and Sum, who are always eager to assist our guests and enhance our service quality.Thank you again for your kind words, and we look forward to welcoming you back with us in the near future.Sincerely, SOTETSU GRAND FRESA SAIGON
RayKwok is already taken
Premier Double Room
Check-in Mar 2024
Solo travelers
5 ulasan
10.0/10
Outstanding
Diposting pada 2 Mei 2024
even better than my expectation, the staff is really helpful and friendly, great experience
6/15
Tanggapan dari Properti: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON
Anonymous User
Deluxe Double Room
Check-in Apr 2024
Couples
7 ulasan
9.0/10
Great
Diposting pada 22 Mei 2024
Really nice and clean Japanese hotel, staff are helpful. The breakfast has limited options but everything you need is there. Nice and thoughtful amenities counter. I only have one gripe, where I left the room from 10+am to 2pm and came back to rest but it wasn't cleaned yet... maybe you have to alert the staff for room cleaning.
Tanggapan dari Properti: Thank you for taking the time to tell us about your experience. We are glad you enjoyed your stay at our hotel, which is extremely valuable to us. Regarding your feedback, we are regret to hear that the cleaning schedule did not meet your expectation. Please be informed all occupied rooms will be cleaned before around 16:30 daily, if you refer your room to be cleaned earlier, kindly let us know so we can prior cleaning your room.We are all looking forward to welcoming you back in the nearest future to serve you better. Sincerely, SOTETSU GRAND FRÉSA SAIGON
Guest User
Deluxe Double Room
Check-in Agt 2024
Couples
6 ulasan
10.0/10
Outstanding
Diposting pada 15 Okt 2024
Breakfast is advised by Trip.com to be good. From a Danish guy the breakfast is too local and dont have many continental options
Tanggapan dari Properti: Dear Valued Guest,Thank you very much for sharing your rating and thoughts with us about your recent stay.We were delighted to receive your positive comments regarding the overall service, especially the Room. Your feedback is indeed valuable for the entire team, as it truly motivates us to continue to work towards providing authentic hospitality to all of our guests.We apologize for your unexpected quality and experience of breakfast at Sharaku restaurant and have well noted your comments about it. Rest assured that we have shared your constructive feedback with the restaurant for their further improvement. Please accept our sincere apologies for not exceeding your expectations on this occasion.We look very much forward to the opportunity of restoring your faith in us, and welcoming you back in the future.With best regards,SOTETSU GRAND FRESA SAIGON
Tilam
Deluxe Double Room
Check-in Feb 2024
Couples
15 ulasan
10.0/10
Outstanding
Diposting pada 31 Mar 2024
The hotel location is quiet but within 15-20 mins walk to famous landmarks. It is just around the corner from Miu Miu Spa where u can hv great massages at reasonable prices. The hotel room is very clean n new with all the modern conveniences within reach. The amenities provided are so practical n of good quality. Breakfast consists of yumny Japanese, Vietnamese n international options. The service staff at all fronts are polite, efficient and professional. At this price point, there is nothing to fault about the hotel. Highly recommended hotel whether you are on business or holiday.
Tanggapan dari Properti: Dear Valued Guest,Thank you for staying with us and taking time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure that our guests get the highest standard of service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us in the near future.Sincerely, SOTETSU GRAND FRÉSA SAIGON
Guest User
Deluxe Double Room
Check-in Agt 2024
Couples
24 ulasan
10.0/10
Outstanding
Diposting pada 19 Sep 2024
Good location, walking distance to most of the tourist spot, breakfast is served with Japanese food, only one thought is the bed is too soft.
Tanggapan dari Properti: Dear Valued Guest, Thank you for taking the time to tell us about your experience. We are glad you enjoyed your stay at our hotel, which is extremely valuable to us. Regarding your feedback, we are so sorry for the inconvenience that has been caused due to the soft bed. We continuously make changes to improve the guest experience. We are looking forward to seeing you next time. Sincerely, SOTETSU GRAND FRESA SAIGON
Guest User
Deluxe Double Room
Check-in Jun 2024
Business travelers
46 ulasan
8.0/10
Very Good
Diposting pada 13 Agt 2024
The deluxe big room is nice to me and environment is good too. Hope to visit VN next time soon and pick this hotel again in the future. Thank you!
Tanggapan dari Properti: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON
Guest User
Deluxe Double Room
Check-in Jun 2024
Couples
3 ulasan
8.0/10
Very Good
Diposting pada 21 Jul 2024
Surrounded by eateries and spa shops. In the heart of Japanese town, good location. Staff of the hotel were helpful and polite. Would recommend friends to stay here.
Tanggapan dari Properti: Dear Valued Guest,We highly appreciate your comments, and we are happy to know that you had a pleasant stay with us. Positive feedback from satisfied guests is our greatest reward. We will make sure to share this with our management and operations teams to encourage all the staff to keep providing the highest level of service to our guests.Thank you again for sharing your experience. We look forward to welcoming you back with us in the near future.Sincerely, SOTETSU GRAND FRESA SAIGON