360 Galle Rd, Hikkaduwa, Southern Province, 80240, Sri LankaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
8.7/10
Very Good
54 ulasan
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Ulasan terverifikasi
Location9.2
Amenities8.3
Service8.8
Cleanliness8.7
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All reviews(54)
Positive reviews(49)
Reviews with photos/video(29)
Loved the beach(9)
Delicious breakfast(8)
Classy environment(7)
Great swimming pool(7)
Too noisy(6)
Close to beach(6)
Convenient location(6)
Delicious buffet(5)
Negative reviews(5)
Guest User
Superior Ocean Vista
Menginap di Jan 2025
Couples
5 ulasan
8.5/10
Very Good
Diposting pada 12 Feb 2025
A normal hotel for Sri Lanka. Good reception staff and restaurant
Tanggapan dari Properti: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Hikka Tranz by Cinnamon. We appreciate your rating and your comments on the hotel.We are pleased to hear that you found the reception staff and restaurant service to be good. We strive to provide excellent service to all our guests and will continue to work on improving our overall guest experience.We value your feedback and will use it to further enhance our offerings and ensure that all our guests have a positive stay at Hikka Tranz by Cinnamon.Sincerely,Indika DissanayakeResort Manager
Mahesh Kumar
Superior Room
Menginap di Jun 2024
Business travelers
3 ulasan
9.0/10
Great
Diposting pada 23 Jul 2024
Flush button in the bathroom 🚽 was too tight and it was not comfortable using. We have to really work hard to flush out.
Tanggapan dari Properti: Dear Mahesh,Thank you for taking the time to share your experience at our hotel. We appreciate your feedback, both positive and negative, as it helps us to continuously improve our services.We are delighted to hear that you enjoyed your surroundings, cleanliness, and the service provided during your stay. Your kind words about these aspects are greatly appreciated.We understand your concern regarding the flush button in the bathroom. We apologize for any inconvenience this may have caused. We take your feedback seriously and will address this issue promptly. Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Sincerely,Indika DissanayakeResort Manager
ALBERTRAJAH
Superior Ocean Vista
Menginap di Jan 2025
Travel with friends
1 ulasan
9.5/10
Amazing
Diposting pada 5 Feb 2025
Overall it’s been good .
Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback about your recent stay at Hikka Tranz by Cinnamon. We appreciate you taking the time to provide your valuable insights and rating us highly in Surroundings, Amenities, Cleanliness, and Service.We are pleased to hear that you enjoyed your stay overall.We strive to continuously improve our services and facilities to ensure that all our guests have a positive and memorable experience.We hope you will consider staying with us again in the future and allowing us the opportunity to further enhance your experience.Sincerely,Indika DissanayakeResort Manager
Reena Joy
Superior double Room Non smoking
Menginap di Apr 2023
Couples
5 ulasan
9.0/10
Great
Diposting pada 13 Jun 2023
Love the place and views it was very peaceful and good. Foods were ok could have been a bit improvement in that but breakfast was excellent.
Andun Jayasinghe
Superior Room Non smoking
Menginap di Mei 2023
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 30 Jun 2023
It was the amazing place i have visited. Had a great welcome from front line staff. Room is perfect and had a great view. Dinner and breakfast was amazing and very tasty. Breakfast bufet had a wide selection of western and local food. I requested to arrange a birthday cake at the breakfast time and they were arranged a tasty cake with special birthday surprise. Overall can be give 10 out of 10.
Guest User
Deluxe Room
Menginap di Nov 2022
Travel with friends
9 ulasan
10.0/10
Outstanding
Diposting pada 25 Jan 2023
Property is kinda old but food and everything else were perfect
Guest User
Superior Room
Menginap di Mar 2023
Family
8 ulasan
8.0/10
Very Good
Diposting pada 29 Apr 2023
Great location and staff
Оксана Ш.
Superior Room
Menginap di Feb 2025
Travel with friends
11 ulasan
10.0/10
Outstanding
Diposting pada 25 Mar 2025
The hotel is not bad, I think the price is too high, but overall we were happy with our stay here. The room is large, the balcony is huge with a view of the ocean, on the balcony there is a wonderful large sofa and chairs, it is comfortable (we were in a corner, so it was quiet). Cleaning every day, it was strange that slippers, toothbrushes were not provided or not at all, maybe you need to ask for everything, but I think that upon check-in everything should be provided immediately, and then upon request (but now this practice is everywhere in hotels). Well, the fact that the turtles are right on our beach is a plus, when tour groups leave, you can calmly enjoy communicating with them.
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Tanggapan dari Properti: Dear Оксана Ш.,Thank you for your review and for rating your stay with us positively. We are happy to hear that you were pleased with your large room, the huge balcony with the ocean view, and the comfortable sofa and chairs. We're also glad you appreciated the daily cleaning service and the unique experience of seeing the turtles right on our beach.We appreciate your feedback regarding the price and the amenities provided in the room, specifically the slippers and toothbrushes. We understand your expectation that these items should be provided upon check-in. We will review our amenities policy and consider your suggestion for improvement.Thank you again for your comments. We hope you had a wonderful time interacting with the turtles and enjoyed your overall stay at Hikka Tranz by Cinnamon. We hope to welcome you back in the future.Sincerely,Indika DissanayakeResort Manager
Guest User
Superior Room
Menginap di Feb 2025
Family
4 ulasan
8.5/10
Very Good
Diposting pada 14 Mar 2025
It is located along Hikkaduwa Beach, and its biggest strength is Turtle Point Beach. The kindness of the staff made me feel good throughout my stay. I went back and forth between the hotel pool and the beach, and I didn't get bored even after spending 2 nights and 3 days there. Surfing and snorkeling are also available nearby, so there is no better location.
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Tanggapan dari Properti: Dear Guest,Thank you so much for your lovely review and for highlighting our location along Hikkaduwa Beach and its proximity to Turtle Beach! We are thrilled to hear that you enjoyed our staff's kindness throughout your stay.It's wonderful to know that you enjoyed going back and forth between our hotel pool and the beach and that you didn't get bored during your 2 nights and 3 days with us. We're also glad you appreciated the convenience of having surfing and snorkeling available nearby.We agree that our location is fantastic and we are so happy you enjoyed it! We hope to welcome you back to Hikka Tranz by Cinnamon in the future.Sincerely,Indika DissanayakeResort Manager
Guest User
Superior Ocean Vista
Menginap di Feb 2025
Travel with friends
34 ulasan
10.0/10
Outstanding
Diposting pada 6 Mar 2025
Nice place. Swimming turtles on the beach. The views from the balcony are wonderful.
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Tanggapan dari Properti: Dear Guest,Thank you so much for your perfect rating and lovely review! We are thrilled to hear that you found our hotel a nice place and enjoyed swimming with the turtles on the beach.It's wonderful to know that you appreciated the wonderful views from your balcony. We hope you had a fantastic stay and look forward to welcoming you back to Hikka Tranz by Cinnamon again soon!Sincerely,Indika DissanayakeResort Manager
Likahaitanjiangzong
Superior Ocean Vista
Menginap di Jan 2025
Family
101 ulasan
10.0/10
Outstanding
Diposting pada 17 Feb 2025
A very good seaside resort hotel
Service: The service is quite satisfactory. We booked a three-person package (including breakfast and dinner) for two adults and two children, and we had to pay an additional 60 dollars/2 nights
Facilities: The swimming pool is great, the beach is great, and now there are turtles coming to take pictures with you all day long. The beach is also suitable for snorkeling, and you can see many small fish swimming in the corals
Hygiene: ok
Environment: ok
Finally, let’s talk about the buffet. The breakfast is good and has everything you need; it is recommended to eat dinner once, which is also very rich. If you stay for two nights, you can consider ordering dishes in another restaurant in the hotel, and the price is not expensive
Teks AsliTerjemahkan dengan Google
6/7
Tanggapan dari Properti: Dear Guest,Thank you so much for your wonderful review and your perfect 5-star rating across all categories! We are absolutely thrilled to hear that you enjoyed your stay at Hikka Tranz by Cinnamon and found the overall experience to be "Perfect."We are delighted that you recognized the value of our hotel and appreciated the high level of service provided by our team. We are also pleased that you enjoyed the swimming pool, the beautiful beach, and the opportunity to interact with the sea turtles.Thank you again for choosing Hikka Tranz by Cinnamon. We hope to welcome you back to our hotel in the future!Sincerely,Indika DissanayakeResort Manager
Yinyuezouqi
Superior Ocean Vista
Menginap di Jan 2025
Family
46 ulasan
8.5/10
Very Good
Diposting pada 6 Feb 2025
To be honest, the hotel is very good overall, very large, surrounded by the hotel's private beach, the environment is very good, and it has its own food and beverage, and the security measures are also very good. The disadvantage is that the reception service is too bad. I arrived before 7 o'clock in the evening, and no one greeted me until my chartered car driver looked for someone at the front desk for a while and then someone responded and was busy with other things. In addition, the air conditioner in the room was too noisy and the wind speed could not be adjusted. In the end, I had to turn off the air conditioner, but the sound of the waves was loud again, and I didn't sleep well the whole night.
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Tanggapan dari Properti: Dear Yinyuezouqi,Thank you for sharing your feedback about your recent stay at Hikka Tranz by Cinnamon. We appreciate you taking the time to provide such a detailed review.We are pleased to hear that you enjoyed several aspects of your stay, including the hotel's overall quality, the beautiful surroundings, the private beach, the excellent food and beverage options, and the effective security measures.We understand your concerns regarding the reception service and the air conditioning in your room. We sincerely apologize for any inconvenience caused by these issues. We are committed to improving our service standards and will be reviewing our procedures to ensure a smoother check-in experience for all our guests.We are also taking note of your feedback regarding the air conditioning unit. We are currently working on plans for a full renovation of our rooms and facilities. We will review your comments carefully and use them to inform our renovation plans.We value your feedback and are committed to using your insights to enhance our services and facilities. We hope you will consider giving us another opportunity to demonstrate the improvements we are making at Hikka Tranz by Cinnamon.Sincerely,Indika DissanayakeResort Manager
Anonymous User
Superior Ocean Vista
Menginap di Jan 2025
Family
4 ulasan
9.5/10
Amazing
Diposting pada 5 Feb 2025
The price is a bit expensive in the peak season. The balcony faces the sea, the beach is just downstairs, and you can go to the sea to feed turtles. The room is a bit small. We booked a triple room. The waiter temporarily made a bench into a bed, which is basically the same as a single bed. The buffet is good. We ordered breakfast and dinner, which is more cost-effective than buying it by the head at the last minute.
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Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback and rating about your recent stay at Hikka Tranz by Cinnamon. We appreciate you taking the time to provide your valuable insights.We are pleased to hear that you enjoyed your stay and rated us highly in Surroundings, Amenities, Cleanliness, and Service. We are especially glad that you appreciated the hotel's location with the balcony facing the sea and the easy access to the beach where you could feed the turtles.We are also pleased to hear that you found the buffet to be good and that you appreciated the cost-effectiveness of booking breakfast and dinner in advance.We value your feedback and will use it to enhance our services and ensure that all our guests have a positive stay at Hikka Tranz by Cinnamon.Sincerely,Indika DissanayakeResort Manager
Guest User
Superior Room
Menginap di Jan 2025
Family
15 ulasan
8.5/10
Very Good
Diposting pada 3 Feb 2025
The hotel is old, the facilities are old, but the shower is fine, downstairs is the swimming pool and beach, turtles visit regularly in the afternoon, a standard resort hotel. There are a lot of ravens, squirrels and lizards.
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Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback about your recent stay at Hikka Tranz by Cinnamon. We appreciate you taking the time to provide your insights.We understand your observations regarding the age of the hotel and its facilities. We are currently working on plans for a full renovation of our rooms and facilities. We will review your comments carefully and use them to inform our renovation plans.We are pleased to hear that you enjoyed the shower, the swimming pool, the beach, and the opportunity to see the turtles. We strive to create a memorable experience for all our guests, and we are glad that you enjoyed these aspects of your stay.We appreciate your feedback and are committed to using your insights to enhance our services and facilities. We hope you will consider giving us another opportunity to demonstrate the improvements we are making at Hikka Tranz by Cinnamon.Sincerely,Indika DissanayakeResort Manager
Guest User
Superior Ocean Vista
Menginap di Des 2024
Family
58 ulasan
9.0/10
Great
Diposting pada 31 Jan 2025
Overall, I am satisfied. The room facilities are a bit old, but the hotel's location can make up for other shortcomings. The chipmunks jumping around on the lawn are not afraid of people at all. It is best to go early to feed the big turtles because it is a public beach. There will be a lot of tourists around later. Each guest will be issued a bracelet to distinguish hotel guests from other tourists. Let's talk about the problem of bringing children to the hotel. Each room can accommodate three adults. Adults over 12 years old are considered adults. Because I brought a child over 12 years old, I directly chose three people to stay in three breakfasts when booking a room. There is also a child under 12 years old. When checking in, I paid $90 for three days, including the child's extra bed fee and the child's breakfast fee. There are three main restaurants in the hotel, one is for breakfast, and all three meals are buffet. The dinner buffet is more expensive than lunch, but you can get a coupon for a 15% discount. I had a buffet dinner, which was really not good. I also ate at a seafood restaurant. It sounds a bit expensive, but the price-performance ratio is actually OK. There is also an Italian restaurant that I didn't eat at. There are convenience stores and small restaurants on both sides of the hotel, where you can buy cigarettes and alcohol. The highest floor we were given had a large balcony in each room, and there was also something like a patio, which might have been for ventilation and lighting.
Teks AsliTerjemahkan dengan Google
6/9
Tanggapan dari Properti: Dear Guest,Thank you for sharing your detailed and insightful review about your stay at Hikka Tranz by Cinnamon. We appreciate you taking the time to provide such comprehensive feedback.We are pleased to hear that you enjoyed your stay overall and that you found the hotel's location to be a major advantage. We also appreciate your positive comments on the hotel's surroundings, amenities, cleanliness, and service.We understand your observations regarding the room facilities, the presence of crows, and the dining options. We are always striving to improve our offerings and will carefully consider your suggestions. We are currently working on plans to enhance our room amenities and will also explore ways to address the impact of the crows while maintaining the natural environment of the hotel. We will also review our breakfast menu and consider incorporating more Chinese-inspired options to cater to a wider range of palates.Thank you for your valuable feedback. We will use your insights to continuously improve our services and ensure that all our guests have a positive and memorable stay at Hikka Tranz by Cinnamon.Sincerely,Indika DissanayakeResort Manager