Ulasan Best Western Plus Buckingham International

Our stay was overall satisfactory and would definitely stay here again. The rooms themselves were clean, comfy and spacious, the TVs were working fine, the staff were friendly and helpful and the location suited us just fine with free parking. I would just make a few small suggestions for improvement: 1) Please check your rooms before guests check in, including safes, to make sure everything is fine. My safe was locked with something rather unpleasant found inside once it was eventually opened! 2) Please make sure the rooms are all made up by the time guests get back. The other two I travelled with complained about their rooms not being made up a couple of times. 3) Anything that’s not working, eg washing machine, promptly put a sign outside notifying others it is out of order. Other than that, no complaints, and as said, would definitely come back here!

Quiet and nice garden hotel

房間不錯。但是住户要記得自己攜帶拖鞋和牙刷牙膏🤔環境和服務都很好。早飯也不錯。忘記帶泳衣，沒有體驗泳池。

對於自駕是絕對首選，環境好，安靜的住在花園中，停車方便免費。給我升級的家庭房有兩間房，一張大床，兩張小床在隔壁房間。前台服務那個小妹妹也很熱情。

服務nice

前台服務很好，很熱情

裝修太陳舊，其他還好

房間比較小 陳舊

酒店非常好

Great out of Melbourne city with good rail link in Highett for getting into the city. The railway station is about 1 km walk and it takes about 40 minutes to get into the city. We opted for breakfast to be included in our 2 day stay and that was superb. There is also an evening meal French cuisine additional option which looked very nice although we ran out of nights to partake.

Hotel was a good base, friendly staff and cleaners. Room was a good size with ironing facilities and coffee/tea and a packet of biscuits usually per day ( did have to go to reception a few times as hadnt been left enough). Pool area was clean and quiet, there had been a canopy allowing shade but this was blown down in a storm. My big problem was I had a bill at the end of my stay (was there from 30.01.24 to 28.02.24). I had been under the impression that I had booked bed and breakfast I went to Perth for a week plus Sydney for 3 days whilst there, I didnt want to give my room up for those days due to Taylor Swift fever. Im just glad that I had some money left to pay the bill, I had been under the impression that my stay had b and b. I was treated quite curt when I questioned this on the desk with both reception and manager quite brusque with me. I didnt want to cause an argument but felt quite let down by the change in mannerisms by desk and manager. I will say one of the managers Harry was superb when on the desk and had quite a few conversations with him. I do think it should be made clear that it's room only basis and the restaurant for breakfast is a separate business. I dont really need/eat breakfast that much but thought as I was already ( assumed) paying for it I might as well have had breakfast. This episode did spoil my overall stay at the hotel. I'm disabled, diabetic and quite low in mood most of the time and this had negative effect right at end of a great stay.

The property was in a good location and quiet. Facilities could be better. 2 bedroom apartment with one wine glass, no cloth to wipe benches etc and leaves everywhere outside front door.

The staff were really affable and helpful. The room was clean, the bed comfy but the shower was lacking. The shower rose was too low and it was a bit claustrophobic. Just a very small thing in an otherwise great stay

Run down, but still ok, shower was broken sprayed up the ceiling , but apart from that it was clean and they are renovating 20 room at the moment so at least they are upgrading