OYO Hotel Hermiston or, Downtown

renovation is in progress while you stay there. road noise was bad. no coffee maker, although coffee shops close

Pictures are deceiving really outdated beds could be softer instead of filling like your sleeping on concrete.

The staff was nice for check-in, but they did not mention the water was going to be turned off in yhe morning. I soaped my body and the wTer went off at 8:50am.

Scratches on inside of bathroom door, cockroaches in hallways, smells of smoke, paint peeling off of the walls in room. Do not stay here if you want a decent experience. Go ahead and stay here if you want to see what violent drug addiction feels like.

Customer service was top notch. A comfortable night stay. A tad bit to noisy for my liking.

We found cockroaches within 5 minutes of entering our room. There were stains all over the wall next to the bed, and the walls were also unfinished with shotty spackle work in most places. The sheets were also stained, and the microwave was unusable, dirty and damaged. In the restroom the shower was dirty and the toilet seat appeared to have the finish coming off? There was no way we could sleep in the room. We went to the front desk not even 10 minutes after checking in and they refused to give us a refund. The “best they could do” is we give us back the deposit they made us pay to even check in. The whole thing was completely ridiculous and they did not seem to care about any of the issues with the room. They seem to make their money on “non refundable” rooms in hopes people keep booking and spending no money on upkeep or maintenance. I highly recommend ******* remove OYO from their listings.

The service is great. Everybody who works there we’re very nice he took good care of us. I would stay there again and the Dutch brothers is right across the street best coffee in town.

This place has cockroaches like hell. I had to leave my hotel room at 1 in the morning because me and my fiancé discovered bugs. They refuse to give me a refund, even after showing them proof of the bugs. It’s a very sketchy and untrustworthy company. I would never stay here again even if was the only option.

The staff were friendly and helpful. The room had been updated in some areas. It had USB charging ports on the lamps. The bathroom sink was new. Ok for an inexpensive one nighter. Cons- very noisy with people coming in and out all hours. Floor looked clean, but really wasn't my socks were dirty from walking around it just for a little while. Beds were lower quality so not much of a pillow top and could feel the springs underneath.