Hotel Bintang 3 di Heidelberg

Luggage storage before check-in worked great and very courteous gentleman at the reception area. Telephone availability previously generated band, very ugly. Check-in itself was unfortunately rather sobering due to the change in staff. Also, immediately after check-in, a pushy bartender who wanted to mix cocktails for me. Unfortunately, that didn't go away when I went out to smoke and had to go through the ”lobby”. Hotel room unfortunately the stockiest of all, despite the most expensive costs on my trip. Huge TV, nice bed, great duvet, air conditioning, design equipment... but unfortunately completely impractical, so that there was not only space to unpack my suitcase and cosmetics in the bathroom. No, unfortunately the desk was so close to the bed that there were bruises when walking around. Big plus seen too late though. Kettle with instant coffee, milk and sugar/tea was available in the room.

Close Proximity to Heidelberg Hauptbahnhof (train station, just approximately 8 minutes walk). I am amazed at the complete furniture, even microwaves to cook our breakfast for the following day. More like an apartment than just a hotel. Nice stay

The transportation is very convenient, there is a separate parking space, and the fee is not high. The room is very exquisite, although it is small but fully equipped. Although it is very close to the station, the glass sound insulation is excellent, and it is a bit noisy when the window is opened.

All in all, not a terrible stay. When we first got there to check in the front desk was closed even though it was 5pm and check in was until 10, and the automatic check in machine was broken with a note on it to pick up our room keys at the hotel across the street. We went there and they had no idea what we were talking about so we had to carry our luggage back across the street after contacting trip.com who replied IMMEDIATELY (thank you guys so much your customer service is incredible!) we got the number to call the hotel after hours and it turns out they forgot to leave our keys so they sent someone back over to let us into our room. We got into our room and it wasn’t the room we booked, it was a room in the attic that on one side I couldn’t even stand up without hitting my head (I’m 5”3) but it had AC and it was a place to rest our heads so it could wait until morning. The next day when we came down we mentioned the room error and the look the first guy gave me was full of contempt, so his customer service was awful. I know I don’t look like a conventional woman with my hair and tattoos and I understand different cultures can collide but that’s fine, though when the manager came to talk to my fiancé his attitude perked up a bit and he found a smile. They got us in the correct room and this room was a normal size but the ac unit for that room is a portable roll about one that the hose wasn’t sticking out the window with the netting correctly and they tried to come fix it (duct tape) but then the hose broke but my fiancé found a way to shove it out the window and it took awhile to get the room cooled down but then it was great. After that the rest of the trip went well, the woman with the copper/red hair was super nice and overall we really enjoyed our stay. The breakfast was a really good breakfast and the hotel is in a great location with secure parking. Check out Lino’s around the corner for fantastic drinks and the döner place downstairs is killer. It’s most important that most Germans don’t approve of AC so keep that in mind if that’s important to you that you double verify where you book. All the trouble aside we would definitely stay here again, just don’t count on the blow dryer in the room or the AC to work and room service may need to be requested multiple times.

Location: across the street, ~5 mins from the hbf. Reception: allowed early check in; they don’t always have someone at the counter so just give them a call and they will open the door for you (met some other guests, really nice people who helped me make the call!) Lift: old and small but it works! Room: double bed = 2 single bed merge together. had some flies initially because they left the window open to air it, service staff helped to get the flies out. Toilet: small but manageable if you are petite, may not be suitable for big size people as the bathing area is small. Transport: took RNV20 to and fro to the furnicular (which led to other tourist areas), super convenient!

Our Premier Inn Heidelberg City Zentrum hotel is an ideal base for getting the most out of your stay in Heidelberg. This picturesque town on the Neckar River has plenty of things to do. Visiting Heidelberg Castle is a must for sightseers thanks to its historic structure and gardens, and you'll experience some unforgettable views of Heidelberg along the Philopher's Walk. Go for a walk over the town's famous Old Bridge - home to the popular Bruckenaffe or 'Bridge Monkey' - before exploring the scenic Altstadt. After a long day out exploring Heidelberg, you can look forward to a great night's sleep on a super-comfy Hypnos beds.

Facilities: Facilities are very good, breakfast is on the second floor Hygiene: This is not good evaluation. Very good, except for a small bug crawling on my hand, maybe because I live near the road and the beach and the floor is low. Environment: very good Although small, beautiful scenery and unique location Service: The front desk is very, very cute

New hotel, clean and hygienic. Did not order breakfast at the hotel. There are also McDonald's around. If you are in a supermarket, you need to walk for about 20 minutes. There is a REWE. The hotel has its own parking lot. We booked a triple room which is very suitable for a family of three or three adults. It is highly recommended to turn left after exiting the hotel door, and turn to the Thai food about 300 meters across the road. The price is affordable and the amount is sufficient.

I liked the warm and friendly service from the staff and the comfortable rooms. The breakfast didn't fit Korean style, but it was well prepared and the room was comfortable. It's a good location with many restaurants nearby. I should have given a tip, but I couldn't because I didn't have any change. sorry

Very good, the bed is very comfortable to sleep, clean and tidy, the living experience is very good