Ulasan Lakeside Hotel Hefei

I highly recommend the Emerald Lake Hotel in Hefei! Our stay during our wedding anniversary was truly unforgettable, thanks to the incredible service provided by the manager, Sun Xue Fei, and the entire hotel team. From the very beginning, Sun Xue Fei went above and beyond to ensure we had a comfortable and special experience. They even added me on WeChat to help with communication, offering translation services to make everything seamless. The room was beautifully decorated to celebrate our 3rd anniversary, with thoughtful touches that made us feel incredibly special. We were especially grateful for their quick response to our last-minute request for a cot for our 2-year-old son. Originally, we hadn’t planned for him to join us, but since we couldn’t find a nanny, the hotel accommodated us wonderfully with the cot, making the stay even more comfortable. We are so thankful for their personalized service and for making our anniversary so memorable. Emerald Lake Hotel truly exemplifies hospitality at its finest. Thank you, Sun Xue Fei, and the entire team, for making this occasion unforgettable!

I can't describe my feelings when I'm there everything is perfectly clean. The service attitude is also good even though it is 12 at the midnight they still help to answer your questions since I'm a foreigner it makes me hard to talk with the local language but they communicate to me in a way to make me understand. 💕✨

Beautiful scenery but location is a bit outskirts, need to commute to nearby shopping.

The dinner was great. The kids' room was spacious The view was great

amazing, I was so sad to leave, its really all what you expect of a good hotel, clean comfortable. Wonderful experience

awesome place for a staycation in Hefei! It’s clean, has a nice view, and is a perfect place for relaxation and to enjoy the beauty of Emerald Lake! Friendly staffs, they’ve given me a surprise cake for my birthday, superb! And they have a robot that is super cute. Breakfast is good. Unfortunately, we haven’t tried the restaurant for dinner because it’s full and we need to book in advance. Anyway, we will definitely come back and recommend this to our friends.

in fact the location is pretty good，and staff were friendly，I check in late and asked them for late check out that they naturally accept。about the food I did not tried it because am muslim and they said that the food they provide is not “halal food ”。I think its also good to hear from customers those can eat muslims food。

Lovely location with places to walk around a beautiful lake which could have been enjoyed more during a cooler season. The view from the breakfast place was enjoyable as well as the breakfast which has a lot of variety.. The free tea set was very lovely, and I enjoyed it. It would have been better to have a non smoking room because the smell and the carpet showed signs of smoking but I chose a bigger room instead of the recommended. I did not give the highrest cleanliness rating due to the condition of the carpet but everything else was very clean. My room had a bathtub and a shower . The bathtub always makes me happy! They have a lovely pool which is easy to access., You may have to share a lane due to swimming lessons but people are respectful and accommodating. There is another pool off to the side which is shallow and would be great for smaller children. It is the perfect combination of indoor but with natural light and you can see the garden. It is clean and well maintained. Staff was extremely helpful but their English is limited so it is helpful to know some Chinese. My Chinese is limited but we managed just fine.

Very nice，the service is excellent，the environment is very beautiful,we spare a great time here.we will come here for another vacation,and I recommend this hotel to my friends.thanks for all the people of this hotel.it’s a wonderful memories to my children.

The service is still online. The room type is actively upgraded to a suite. If you are not satisfied with the room, it will be changed quickly. If something is lost, it can be found and sent back as soon as possible. Some facilities are a little old, but it does not affect the experience. In the evening, room service will be prepared, which is quite meticulous and well done. The breakfast is neither good nor bad. It would be better if the dishes were more refined. The environment is very good, facing the Emerald Lake and next to the University Town. The swimming pool is a standard 25-meter swimming lane, very spacious, but sometimes there are many people, probably because it is open to the public, but overall it is not bad. It is a pity that I didn't have time to walk around the Emerald Lake. When I came to the University Town to play more than ten years ago, I said that I would come here to experience it one day. Today, it is also a good choice.

This hotel left the deepest impression on me when I came to Hefei for the first time. The service was very good, the hotel style was calm and grand, the rooms were spacious and bright, the sanitary ware was clean and hygienic, and the takeaway was delivered to the room by a robot. The breakfast was rich. The lobby manager Qin Man took the initiative to ask about the needs, and I felt at home. I will stay here again next time I come to Hefei.

The room environment is first-class. The lobby manager Huang Pengxin provided warm service and waived the room service fee for me. The cleaning waiter Zhang Chengcheng was attentive and thoughtful and helped me pack a potted plant. It was a very good hotel experience and I will come again next time.

I come to Hefei once every two years, and every time I come, I can feel the changes in Hefei. Whether it is urban construction or the service industry, they are changing with each passing day. This time I stayed in the Emerald Lake Guest House, like a spring breeze, and my heart was warm. The environment is excellent, the location is excellent, and the service is excellent. Maybe the room hardware is not very luxurious, but it is simple and comfortable, clean and bright. Especially the service of the hotel, which makes me feel the warmth of home. Because I took two 80-year-old people out, from delivering takeaways to traveling, I received the meticulous care of the hotel manager Huang Pengxin, which really touched me and made me worry-free and labor-saving. I am deeply grateful here🙏🏻. Emerald Lake Guest House is adjacent to the beautiful Emerald Lake, surrounded by Hefei University of Technology and Anhui University, and is also close to rail transit. It is very convenient to go to the Huaihai Road Pedestrian Street in the old city, Sanhe Ancient Town in Feixi, and Luogang Park, a new Internet celebrity attraction. There are electric cars available on call for travel within the hotel, 24-hour butler service, free parking, and the hotel is very down-to-earth. It is a good place for local people to gather for dinner and travel. I really like it here😄

The room is very clean and quiet at night. The staff are very friendly and provide good service, especially Sister Sun Xuefei. I will choose to stay here next time I come here.