Lovely hotel and restaurant but the room I was allocated was not good,small,dismal, opaque glass in the window so no view,faced the back of the kitchens with noisy kitchen ventilator until late in the evening.
The room ,121, was very hot although the radiator was not on (thermostatically controlled) but the towel rail was permanently extremely hot.
The bed was lovely and comfortable,room well refurbished. However I could not sleep due to the heat and the constant drip from the toilet cistern.
In the morning the shower ran cold half way through shampooing and then only returned to barely lukewarm several minutes later.
I did ask for a room change shortly after arrival but was told one other room was available but very similar with opaque glass window.
On leaving,the same guy in reception apologised and said my comments would be noted...
I very rarely give a poor review but truly felt I had been allocated a poor room with known problems because I had booked on a cheap rate. I have stayed in Harrogate many times in different hotels but unfortunately this was a poor experience and I shall not return to this particular hotel.
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