Hotel The Ritz-Carlton di Harbin

This hotel is ideally located in the centre of the city, near to all the main shops and restaurants. You can also walk to St Sophia's cathedral. This place has a lot of charm and character! TV didn't seem to have any movies or anything beyond the regular channels but it was nice and comfortable. The set breakfast was ample and tasted good - it looks as if they have abandoned the buffet style. Staff cannot speak much if any English but I can speak enough Chinese and they were friendly. Overall it is clean and worth it for the price.

We were delighted to find that our room was spacious and provided ample space for us to relax and unwind. The reading lounge in the room was a lovely addition, allowing us to enjoy some quiet reading time. The bathroom is spacious and clean. The check-in staff were friendly and willing to assist us with any inquiries or requests we had. The helpfulness and courteousness made the check-in process smooth and welcoming. Convenient Location: The hotel's location was truly advantageous, as it was within walking distance of Zhongyang Street, which is known as Asia's longest pedestrian street. This central location allowed us to easily explore and enjoy the vibrant atmosphere of Harbin. The inclusion of breakfast buffet and afternoon tea was a delightful addition to our stay. The hotel offered a decent selection of food during both meals, ensuring that we had a satisfying start to our day and a pleasant afternoon treat. Staff at the restaurant were always attentive and ready to assist us. They provided excellent service and ensured that our dining experience was enjoyable. Their attentiveness added an extra touch of warmth and hospitality to our meals. City Tour Arrangements: We were pleased to discover that the hotel had a local tour arranger at the lobby near the reception area. Ms. Tong Tong, the tour arranger, proved to be extremely helpful in organizing a private car for our city tour. She ensured that our preferences were taken into account and made valuable suggestions for places to explore. Professional and Polite Driver: Our driver for the city tour, Mr. Gwu MiAn, was exceptional in his professionalism and attentiveness. He took us to the places we wanted to visit and made sure we were comfortable throughout the journey. His kind and polite demeanor, coupled with his provision of water to keep us hydrated, added an extra level of comfort to our city tour. Overall, our stay at was memorable and enjoyable. The spacious rooms, clean bathroom, helpful check-in staff, convenient location, inclusion of breakfast buffet and afternoon tea with decent selections, and the attentive restaurant staff all contributed to a positive experience. We highly recommend this hotel to anyone visiting Harbin and seeking a comfortable and convenient stay.

Overall this is one of the best hotels i have stayed in. Rich cultural history and uniqueness. I shall put the negative part first before I put the positives at the end. Cleanliness I marked down because someone before me put flowers into the bathtub and there were random roses petals coming out of the knob that controlled the drainage of the bath tub. There were stains on the bathtub too. Location I put 5 but actually I would rate it 4.5. The street that the hotel is on is extremely crowded and jam in the late mornings to night. It is highly likely that you will be dropped off near the entrance of the street and need to walk in if you cab. We decided to use public transport and walk in instead on the second time we came to the hotel. But early in the morning it was relatively empty and the cab could come in to pick us up. It is very near the walking streets / zhong yang jie. There was an event literally outside our hotel area. Got a chimney bread plus ice cream on the same street as the hotel but is diagonally on the opposite right. This booking is for a lower tired room. But when we went there we were offered discounted upgrades. Not free but at least it wasn't the price stated. We upgraded to the highest tier, a suite with dedicated sitting area and bathtub. Celebrated my birthday here. They prepared a cake. It was delicious 😋 Many costumes to try but most were too big. For reference i am 152cm 48kg. I managed to find a blue and white costume with a matching hat that was more fitting so I could wear it out of the hotel room to take photos in the reception area. The toilet staircase, the chairs in the reception, outside the elevator, a backyard and the restaurant are nice places for photo taking. The ancient elevator closes at 5pm. I am not sure when it opens. The restaurant had a promotion on dianping or douyin. Recommended for 4 people. But portions are typically huge and if only 2 people come likely to waste. We met another couple on our trip and we decided to share. Non hotel guests can eat in the restaurant too. Just before we left, we had a door gift too^^

The rooms were really old，but staff was friendly and supported as much as they can. The staff was very supportive, child friendly and super fast. I was really impressed. Special thanks to Ms Nalisa Ni- she is amazing. One comment for the hotel,They really need to renew the rooms,Especially the AC,It smelled of mould or something similar

Very nice rooms and good breakfast. Location a little in the middle of new town construction sites. The mall 10 mins walk away is great for shopping and restaurants. The hotel restaurant only offered breakfast but it was ok to order deliveries in. Hotel is slightly weird in that it’s also seems to be a neo natal staycation hotel with many nurses and families members hanging out in corridors at all times of night. Main issue with the rooms was that they were 28 degrees C and there was no way to cool them down slightly to be able to sleep well. Opening the windows didn’t help and the hotel aircon was understandably set to heating the room - maybe something they can think about. Nice hotel and a good stay- just didn’t sleep well.

We spent three nights in this hotel and found it to be a little further from everything we wanted to see and do, but that did not make our stay any less pleasant. The staff were attentive and incredibly friendly. The hotel looks out on a lovely pond that is frozen sold in winter and covered with a thick layer of snow. A perfect playground for young and old alike. Catching a Didi from the hotel is also fairly easy as it isn’t stuck right in the centre of the ice festival activities.

We booked 2 rooms for 2 nights in December. The rooms were standard. We were allocated rooms that faced the main st. So, it was noisy with cars honking and people talking. There was a beef noodle shop within walking distance from the hotel. The restaurant is close to a 7-11. I recommend guests to this hotel when visiting Harbin. Breakfast was good enough. However, there were not enough tables during peak hours of breakfast time. Other than that, I would recommend this hotel to anyone who is planning a trip to Harbin. It's affordable, close to tourist attraction, and staffs were willing to help although their English was limited.

Second time staying here. This room is not comparable to my previous room on the 7th floor. This room is much smaller, the bathroom is tiny with a sink inside the room inside. So bear in mind, rooms vary greatly in size. Other than room size this hotel is excellent for location, services etc.

When I came to Harbin on a business trip, I often stayed at New Paris, which is an old star hotel in Harbin. It has a high cost-effectiveness, especially the convenient transportation. There is a subway station right outside the door. I like the smell of the aromatherapy in the lobby. The lobby is very European in style. Check-in was very fast. The girl at the front desk provided very good service. She helped me upgrade the room and gave me an energy pack, which was very considerate. The room is very spacious, the decoration style is a little old, but the facilities are complete, the wifi signal is good, and the speed is fast. Overall, it is very good. I was in a hurry this time and didn't make it to the afternoon tea time. I must try it next time I come!