No. 17, Lane 35, Dang Thai Mai Street, Quan Tay Ho, Hanoi, VietnamLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu tentang Oakwood Residence Hanoi
9.4/10
Amazing
319 ulasan
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Ulasan terverifikasi
Location8.9
Amenities9.4
Service9.5
Cleanliness9.7
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All reviews(319)
Positive reviews(314)
Reviews with photos/video(103)
Delicious breakfast(45)
Great swimming pool(33)
Quiet & comfortable(21)
Perfect for business trips(19)
Loved the view(16)
Great location(12)
Many amenities(11)
Stayed multiple times(5)
Negative reviews(5)
Joanna’s
Studio Deluxe King
Check-in Mar 2025
Solo travelers
8 ulasan
10.0/10
Outstanding
Diposting pada 27 Apr 2025
I treated myself with a little staycation over the weekend and I absolutely loved it. Very cozy, clean and comfy. I love the grey tones of the room. The service was great at all times! I was trying to connect to speakers via Bluetooth but couldn’t and after asking for help they sent someone at midnight to check that. I didn’t take photos of the restaurant during breakfast but it was great! The space is very nice and variety of options for breakfast! The stuff was ready to help at all times during the service. Totally recommend staying here if visiting Hanoi! 💯
Tanggapan dari Properti: Dear Ms. Joanna, It is so amazing to read your gracious review! Thank you for your wonderful compliments about our services. Your heartfelt words will be definitely shared with our team members to keep them motivated.Thank you again for your patronage and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager
jdpy
Studio Deluxe King
Check-in Mar 2025
Business travelers
43 ulasan
10.0/10
Outstanding
Diposting pada 25 Apr 2025
I like this hotel. I come here when I have a business trip and I totally recommend. The staff is nice, the gym is great and you also have a sauna!
Tanggapan dari Properti: Dear jdpy,Thank you for sharing your review on your recent stay! We are delighted to hear about your satisfying experience and look forward to welcoming you again at Oakwood Residence Hanoi.Yours sincerely,Nguyen Kim HanhFront Office Manager
Theobald
Studio Deluxe Twin
Check-in Mar 2025
Business travelers
6 ulasan
10.0/10
Outstanding
Diposting pada 5 Apr 2025
Oakwood is beautifully located near Ho Tay Lake. I had a view of the lake from the balcony. The room was a tad small but well-appointed. The bed was very comfortable perfect for well-deserved rest after a 4-hour roap trip.
Tanggapan dari Properti: Dear Mr. Theobald,Thank you for sharing your review and we look forward to welcoming you back in the near future.Yours sincerely,Nguyen Minh Hai - Assistant Front Office Manager
howehoo
Studio Deluxe King
Check-in Mar 2025
Business travelers
23 ulasan
10.0/10
Outstanding
Diposting pada 18 Apr 2025
Very nice hotel and comfort room and also the foods in restaurant so delicious
Tanggapan dari Properti: Dear howehoo, Thank you for sharing your review of our property! We are delighted to hear your compliments about our infinity pool, our food and the comfort of our room. We hope you will choose Oakwood Residence Hanoi in your future visits.Yours sincerely,Nguyen Kim HanhFront Office Manager
Anonymous User
Studio Deluxe Twin
Check-in Nov 2024
Family
1 ulasan
9.5/10
Amazing
Diposting pada 3 Jan 2025
It felt like serviced apartments with great breakfast. At least the room we got.
The view is great on the rooftop. We chose the hotel for the view and we got it.
Tanggapan dari Properti: Dear Valued Guest, It greatly delights us that you enjoyed your recent stay at Oakwood Residence Hanoi! Thank you for sharing your review and we look forward to welcoming you back in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
JustUsExploring
Two Bedroom Deluxe
Check-in Nov 2024
Family
35 ulasan
10.0/10
Outstanding
Diposting pada 4 Jan 2025
This was our second time booking this hotel, and we’ll definitely stay here again on our next trip to Hanoi with the family. The staff is incredibly friendly, the rooms are spotless, and the breakfast is fresh and delicious. It’s a pity we didn’t take more pictures, but the warm atmosphere and perfect location made this stay unforgettable. Highly recommended!
Tanggapan dari Properti: Dear Valued Guest, It greatly delights us that you enjoyed your recent stay at Oakwood Residence Hanoi! Thank you for sharing your review and we look forward to welcoming you back in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
Devdash
Studio Deluxe Twin
Check-in Okt 2024
Business travelers
98 ulasan
8.5/10
Very Good
Diposting pada 12 Nov 2024
Hotels equipped With modern facilities, probably best swimming pool in Hanoi.. Overlooking west lake... Very beautiful, sauna, jacuzzi and. Gyms are clean and very well. Maintained... Rooms are also facilitated very well... Refrigerator, Owen, clean bed sheets..
6/15
Tanggapan dari Properti: Dear Valued Guest, It greatly delights us that you enjoyed your recent stay at Oakwood Residence Hanoi! Thank you for sharing your review and we look forward to welcoming you back in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
Darkforth
One Bedroom Deluxe
Check-in Mar 2025
Business travelers
34 ulasan
9.0/10
Great
Diposting pada 16 Apr 2025
Very clean room, friendly staffs. Big plus having laundry machine and detergent, makes a lot easier for washing and drying clothes.
Tanggapan dari Properti: Dear Darkforth,Thank you for sharing your wonderful review of our property! We are delighted that we were able to make your stay comfortable and enjoyable. We hope you will visit us again in the future.Yours sincerely,Nguyen Kim HanhFront Office Manager
Guest User
Studio Deluxe King
Check-in Jan 2025
Business travelers
9 ulasan
9.5/10
Amazing
Diposting pada 6 Mar 2025
The room is clean as always, but I did smell an unpleasant odor from the air conditioning vent, had to open the balcony door to get more fresh air
Tanggapan dari Properti: Dear Valued Guest, Thank you for sharing your review and we look forward to welcoming you back in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
travel1er234
Studio Deluxe King
Check-in Jan 2025
Couples
6 ulasan
10.0/10
Outstanding
Diposting pada 23 Apr 2025
The facilities were incredibly clean, and I even received a complimentary room upgrade, which was a nice surprise.
Breakfast was delicious with a wide variety of options, although it can get a bit crowded in the morning, so sometimes there’s a short wait.
The view of Hanoi from the pool was stunning, and both the sauna and jacuzzi were very relaxing.
The gym is open 24 hours, which was great as I could work out even in the early morning hours.
Tanggapan dari Properti: Dear travel1er234,Thank you for your great review! It truly delights us that you were satisfied with our services and facilities. We look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager
Sven79414
Studio Deluxe King
Check-in Jan 2025
Business travelers
12 ulasan
10.0/10
Outstanding
Diposting pada 29 Apr 2025
Location:
The hotel is conveniently located near [mention landmarks or business centers], making it easy to get to meetings and explore the city after work hours.
Room:
The room was clean, quiet, and well-equipped for business travelers. The Wi-Fi was stable and fast, and the desk setup made working from the room comfortable.
Service:
Staff were professional, courteous, and always willing to help. Check-in and check-out were smooth, and the concierge gave excellent recommendations for dining.
Tanggapan dari Properti: Dear Sven79414,What a pleasure to read your wonderful review! We are very delighted that we were able to make your stay a comfortable and enjoyable one. Thank you for sharing nice words about our services and facilities and we look forward to your next return visits at Oakwood Residence Hanoi in the future.Yours sincerely,Nguyen Kim HanhFront Office Manager
ALFRED LEWIS
Studio Deluxe Twin
Check-in Feb 2025
Business travelers
8 ulasan
10.0/10
Outstanding
Diposting pada 21 Apr 2025
very good place to stay; rooms are well air conditioned and lighted; breakfast is great
Tanggapan dari Properti: Dear Mr. ALFRED LEWIS,It gives us pleasures that you enjoyed your stay at Oakwood Residence Hanoi. Thank you for sharing the compliments about the comfort of our apartment, and the breakfast. We look forward to your next return visit soon.Yours sincerely,Nguyen Kim HanhFront Office Manager
ke
Two Bedroom Deluxe
Check-in Jun 2024
Family
7 ulasan
8.5/10
Very Good
Diposting pada 12 Agt 2024
Great for families stays. The hotel was clean and staff was very helpful. We liked the fact that the hotel was in a quieter part of town but had some great restaurants within walking distances. Will def consider again for our next visit
Tanggapan dari Properti: Dear Valued Guest, It greatly delights us that you enjoyed your recent stay at Oakwood Residence Hanoi! Thank you for sharing your review and we look forward to welcoming you back in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager.
Guest User
One Bedroom Deluxe
Check-in Des 2024
Business travelers
2 ulasan
8.5/10
Very Good
Diposting pada 20 Jan 2025
Its very surprise that the Restaurant staffs cannot understand In English. It was just very basic thing... "how can I get Cafe Latte" They didnt even show an effor to communicate by body language. They kept passing me to other staffs who understood me.
Tanggapan dari Properti: Dear Valued Guest, It greatly delights us that you enjoyed your recent stay at Oakwood Residence Hanoi! Thank you for sharing your review and will work hard on improvements. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
Guest User
One Bedroom Deluxe
Check-in Jan 2025
Family
3 ulasan
9.5/10
Amazing
Diposting pada 17 Feb 2025
The staff is incredible. Great amenities. Not much to see around, but taxis are cheap.
Tanggapan dari Properti: Dear Valued Guest, Thank you for sharing your review and we look forward to welcoming you back in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager