Artisan Lakeview Hotel

Not a bad little hotel! Excellent location. The staff were friendly and helpful. However the facilities are clearly showing their age (or lack of maintenance). The shower head seems to have been moved and replaced several times, at least in the room I got. Bathroom floor very slippery because the drain is at the very other end, away from the shower. Soap water has to flow across the whole bathroom just to drain. I'd stay again, as the location is excellent (close to Note cafe, in photo), but there might be other places that offer better value.

The location is perfect and the staff are very friendly and welcoming. The rooms are a little more dated than the pictures imply but overall great value for money!

服務人員熱情，價錢合理，位置方便，但設施略老舊，塵蟎灰塵多，一進房間就過敏，也有小蚊蟲，一開始入住的房間冷氣還故障，還好服務人員幫我們換房。

1/ Trip 上寫 2022 翻新，但其實沒有 2/ 非常舊 3/ 晚上非常嘈，沒有隔音玻璃 4/ 有曱甴 5/ 電視壞 6/ 冷氣壞 7/ 被鋪相當舊 由於非常深夜才回到房中，也只是住一晚，所以也懶得投訴去了 如果 HKD480 的價錢，完全不值得，加多100 ，可以住的好很多

簡簡單單乾乾淨淨 離鬧區很近用走的很方便 有預算考量或紅眼班機的人可以住個幾天 但就是簡單乾淨便宜無法要求太多 旁邊都是按摩的店家很方便

房間太小、設施老舊、價格也不便宜

中心地に位置しているので立地良し

Set the correct expectations. A one-star hotel. But we had a beautiful lake view and a great experience. Extremely helpful and friendly staff. The elevator was good. It was a winter time stay. They provided a space heater and extra blankets. Very helpful arranging an economical airport taxi. The best location in Hanoi, in my opinion. Many wonderful food and shopping options just outside the hotel door.

The hotel is in a great location but the main reason I gave this review is that Marcus was so helpful. He was great as he arranged many things for my son and me. He found us great food options, organized awesome excursions to tourist destinations and arranged cars to the airport.