Super Candle Hotel

Ulasan Super Candle Hotel

Super Candle Hotel

301 P. Đội Cấn, Cống Vị, Quan Ba Dinh, Hanoi, VietnamLihat Detail Hotel
Super Candle Hotel
Super Candle HotelSuper Candle HotelSuper Candle Hotel
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Super Candle Hotel

8.7/10
Very Good
687 ulasan
Ulasan terverifikasi
Location8.5
Amenities8.7
Service8.9
Cleanliness8.8
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All reviews(687)
Positive reviews(670)
Reviews with photos/video(131)
Delicious breakfast(94)
Perfect for business trips(30)
Large rooms(27)
Shower difficult to use(17)
Great swimming pool(14)
Delicious buffet(13)
Loved the massages(8)
Close to scenic area(8)
Negative reviews(17)
Moshik
Deluxe Double Room
Check-in Mar 2025
Family
15 ulasan
10.0/10
Outstanding
Diposting pada 30 Apr 2025
Wow! It’s was a whole apartment inside of the hotel which is very well preserved. The view from the hotel was amazing and the breakfast had been great.
Guest User
Executive Twin Room
Check-in Feb 2025
Travel with friends
3 ulasan
8.5/10
Very Good
Diposting pada 31 Mar 2025
Great trip. Near to lake. I lived here to watch the competition in Tay ho stadium.  Great massage. Food is decent. Price is good. Recommend!
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel.Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
Danny
Deluxe Double Room
Check-in Feb 2025
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 16 Apr 2025
The hotel service is very good I also get a free up size for my room really enjoy my holiday. 👍👍👍👍👍
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after.I will be sharing your kind comments with them and which I am sure will be greatly appreciated.In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
Yujin2
Family Apartment
Check-in Feb 2025
Travel with friends
3 ulasan
10.0/10
Outstanding
Diposting pada 13 Mar 2025
The accommodation was spacious, which was great. It was convenient to have a refrigerator and a washing machine, and the inverter made cooking possible. The staff were friendly, and I liked that it was close to Lotte and Vincom Plaza.
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel.Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
Guest User
Executive Twin Room
Check-in Des 2024
Family
1 ulasan
9.5/10
Amazing
Diposting pada 5 Feb 2025
Hotel was great, rooms were large and comfortable beds. The breakfast was incredible and we loved the pool/sauna.
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel.Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
Adam
Deluxe Double Room
Check-in Des 2024
Couples
5 ulasan
10.0/10
Outstanding
Diposting pada 13 Jan 2025
Great facilities, service and location. Our room was very spacious and had a great view of the city at night, and had a washing machine as well. Staff were kind and helpful.
Tanggapan dari Properti: Dear Adam,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel.Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
Kalana
Executive Double Room
Check-in Nov 2024
Solo travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 6 Jan 2025
Room was spacious and clean. Staff was friendly as well. They have good breakfast.
Tanggapan dari Properti: Dear Kalana,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel.Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
Guest User
Superior Twin Room
Check-in Mar 2025
Couples
20 ulasan
9.0/10
Great
Diposting pada 1 Mei 2025
Good hotel, breakfast was very good. Staff was very kind. I got the 20% massage discount, very satisfied  I will stay again
chenie.c
Executive Double Room
Check-in Sep 2024
Solo travelers
5 ulasan
8.5/10
Very Good
Diposting pada 20 Okt 2024
I was stay at there around 4 days. It’s really nice for the hotel. I really love it the staff also friendly and can communicate in English as well. It’s good for me
Tanggapan dari Properti: Dear Chenie Chea,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.
Handsome2482
Studio Apartment One Bedroom
Check-in Mar 2025
Couples
8 ulasan
10.0/10
Outstanding
Diposting pada 5 Apr 2025
Near Lotte Mall and VinCom,10 min walking. Not walking distance to Old Quarters. Room is big but dated. Happy with the location as I have been to Old Quarters before and this is another Hanoi experience for me.
Tanggapan dari Properti: Dear Valued Guest,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated.From all of us at Super Candle Hotel, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
Jeslyn Woon
Executive Double Room
Check-in Feb 2025
Couples
3 ulasan
7.5/10
Diposting pada 1 Apr 2025
My partner and I recently stayed at this hotel, and unfortunately, it was not the experience we were hoping for. The hotel’s facilities are quite old and don’t match the pictures shown online. The gym, swimming pools, and private pools were especially disappointing – they felt neglected and depressing. The whole place is in desperate need of an upgrade. One of the scariest moments during our stay was when we returned to our room and found the door to the room next door unlocked. The balcony was open, and there was something under the blanket on the bed. We were understandably alarmed, so we reached out to the staff, who told us it was under repair. A heads-up about this beforehand would have been appreciated to avoid the unnecessary panic. The bellman was the only staff member we saw doing most of the work, and he looked extremely tired. We genuinely hope the hotel isn’t understaffed and that they’re taking care of their employees. When we reached out to reception about minor issues, like not being sure if the shower head worked, it seemed like he was the only one dealing with everything. It’s clear the staff is overworked, which made the whole experience feel less enjoyable. Additionally, the heater for the shower wasn’t very warm, which made taking a shower uncomfortable. It’s frustrating when basic amenities like this aren’t functioning properly, and it added to the overall disappointment. On a positive note, the food at the hotel was excellent. They offer a variety of options, including Japanese, Hong Kong cuisine, a huge slab of cheese, and delicious Vietnamese dishes. If you’re staying here, the food is definitely something to look forward to. The hotel is also located a bit outside of the city center, so if you prefer a quieter and less busy environment, that’s a plus. However, considering everything, I don’t think I would recommend this hotel, especially given the issues with the facilities, staff workload, and room conditions. There are definitely better options out there for the price.
Tanggapan dari Properti: Dear Valued Guest,Thank you for taking the time to share your feedback about your stay. I apologize that your experience at Super Candle Hotel did not meet your expectations. Please accept my sincerest apologies.At Super Candle Hotel, we are committed to delivering an exceptional service experience to every guest, and your feedback is invaluable to us. Rest assured that we are taking appropriate measures to address the issue and prevent it from recurring in the future.We appreciate your candid comments and hope for the opportunity to better serve you in the near future.
Jerry Flores
Two Bedroom Apartment
Check-in Agt 2024
Travel with friends
3 ulasan
10.0/10
Outstanding
Diposting pada 5 Des 2024
The place is very Aesthic, clean and the ambiance is perfect. Near tourist spots
Tanggapan dari Properti: Dear Jerry Flores, Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
Баасанжаргал Очирбат
Superior Twin Room
Check-in Des 2024
Solo travelers
2 ulasan
9.0/10
Great
Diposting pada 13 Jan 2025
Good servicemen
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel.Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
Mike•Cheong
Superior Twin Room
Check-in Jan 2025
Couples
6 ulasan
6.5/10
Diposting pada 18 Feb 2025
A Comfortable and Pleasant Stay at Super Candle Hotel I recently stayed at Super Candle Hotel, and it was a wonderful experience. The hotel offers a great balance of comfort, convenience, and value for money. The rooms were spacious, clean, and well-equipped with modern amenities, making for a very comfortable stay.
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel.Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
Anonymous User
Superior Twin Room
Check-in Sep 2024
Family
13 ulasan
10.0/10
Outstanding
Diposting pada 11 Okt 2024
Excellent hotel, breakfast is good around 26 km from Airport.
6/9
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel.Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.