Ulasan MoonLight Tay Ho

Tidak pernah punya masalah, mereka tidak melakukannya selain memberi Anda kunci atau menanyakan apakah Anda cukup bodoh untuk menyebabkan masalah.

Ini adalah pengalaman yang luar biasa. Suka apartemen saya yang luas. Meskipun di peta lokasinya menghadap ke danau, dan jauh dari jalan utama, mereka sebenarnya memiliki pintu belakang melalui sekutu. Ada banyak toko dan kafe tepat di luar pintu belakang. Suka pengalaman saya, staf yang sangat hebat dan saya bersenang-senang di sana. Sangat disarankan

Tinggal di sana selama perjalanan bisnis saya. Memesan 2 kamar dan mereka berbaik hati untuk meningkatkan 1 kamar agar kami bisa berada di lantai yang sama demi kenyamanan. Keramahan yang luar biasa.

Lokasi bagus. Tepat di dekat danau dan di pusat kota. Staf hotelnya ramah dan baik. Membantu dengan mendapatkan skuter juga. Ruangan itu dipenuhi dengan semua fasilitas yang dibutuhkan. Wifi yang bagus juga. Pengalaman menginap yang luar biasa

Pilihan bagus untuk janji ke pusat dan berkeliling Hanoi

Pelayanan bersih dan mengesankan. hotel ini terletak di danau. Kedua resepsionis - Alice dengan gadis lain sangat baik, membantu dan ramah. Saya pasti akan menginap di sana lagi!

Good convenient place. But there’s no dinner or food around, except for coffee shops that sell coffee and tea. On the second booking I made, they messed up my booking by mistakenly deleted my booking and said it’s full. I had to negotiate with them for a long time. Lucky that a customer happened to be leaving and helped me out.

When we coming on evening alice welcome us with her sweet smile, and we go our room the room very clean got bathtup,heater,washing machine, dining table,sofa tv, microwave,kitchen utensil,frezer, everything good love it. Its just 2km from old quarter view near hoan kiem like go to pagoda just walking. And when we check out early morning 3am just fast our driver havent coming they waiting us. Feel like dont want to leave but we need work again for our next holiday will recoment next time will stay here again

I choose to stay in moonlight tay ho second time during my vacation in Hanoi.The staff are very helpful and kind.The room has complete facilities and aminities,everything was just perfect .

Good location, 30 min away by foot from old Quarter or 15 min by Grab bike, here is better to spend quiet night😁 rather than in tourist area and wake up with a nice lake view🫶🏼 The apartment has all the amenities that you need during your stay! (Just in bathroom was water leaking and floor was always wet, hope it can be fixed in future) The staff is friendly and helpful (Alice, Tracy, Liam) good job 👍🏻

The hotel is pretty amazing. We stayed in a one bedroom apartment with a washer/dryer. Its pretty convenient for us. The hotel is in a great location as well. Walking distance to everything. The price is okay, for us it wasnt too bad we enjoyed our stay. We arrived there at around 11PM and the receptionist, Alice is amazing. To be grerted enthusiastically is good. She was able to provide us a lot of information. The guy who helped us check out, Liam is amazing as well. Such a pretty good guy. They both always have a smile on their face which made the stay amazing. Thank you so much, Alice and Liam!!!

I had a great stay at Moonlight. The room had a full list of amenities that you won’t find at other hotels. The washer/dryer in the room was especially useful. While it is a little far from the Old Quarter, the west lake waterfront was worth it. The staff work one on one to arrange cleaning services, starting at a regular schedule of every other day.

amenities were nice, and location is alright. it’s about 15 minutes away from lotte mall westlake. however there’s definitely something up with the room i was given. the air was extremely dusty (my phone screen would be covered in dust if i left it in the room for an hour) and when i asked if i could change rooms, the staff just said it’s either because of the air in hanoi (my room windows were always closed) or the blanket linen (which doesnt seem right cos it must have been disintegrating by the second). the dust affects your kettle water, so i gave up boiling water after that. they offered to “check” but they just seemed to do a regular room clean and the problem persisted anyway. no follow up was done as well. the final straw was when the power tripped 7 times in a row on a single night, and another 7-8 times the next morning. it’s really a shame because the washing machine was great. a real plus for this place. but the amount of dust and lack of any action or compensation by the hotel was just shocking.

Service is not good and location is remote I will not suggest this hotel