Ulasan Hangzhou Hua Jia Shan Resort

Name: Hangzhou Hua Jia Shan Resort
Address: No.25 Santaishan Road, Xihu District, Hangzhou, Zhejiang, 310007, China, No.25 Santaishan Road, Mainland, China
Rating: 4.8

Hangzhou Hua Jia Shan Resort

No.25 Santaishan Road, Xihu District, Hangzhou, Zhejiang, 310007, ChinaLihat Detail Hotel

Temukan Hotel Terbaik di ${{cityName}}

Kami Samakan Harga

Check-in

1 malam

Check-out

Tamu & Kamar

Ulasan Tamu

4.8/5

Excellent

4508 ulasan

Ulasan terverifikasi

Location4.9

Amenities4.8

Service4.8

Cleanliness4.8

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All reviews(4508)

Positive reviews(4477)

Reviews with photos/video(1205)

Classy environment(1588)

Delicious breakfast(635)

Friendly front desk staff(233)

Garden view(179)

Close to scenic area(174)

Tasty restaurant(76)

Great air circulation(75)

Negative reviews(31)

Chin Hieng

Panoramic Business Room

Menginap di Feb 2025

Couples

5 ulasan

3.2/5

Diposting pada 26 Mar 2025

Arrived late after long flight from London via Beijing at hotel @10:00 pm, waited over 20 minutes to check-in. Bathroom sliding door was jammed and required great force to move it. Reported problem to hotel, the door was still difficult to operate after their fix. The location of hotel was great to access West Lake like Su Causeway and nearby attractions but will need taxis to travel to other attractions. We were amazed to find out on our last day of 4 nights stay , hand towels were left on floor of bathroom & tea leaves in toilet bowl. Note that Travel time is significantly longer due to congested traffic around the areas. Checkout was slow and Receptionist Supervisor was not very friendly.

Tanggapan dari Properti: 尊敬的賓客，非常遺憾您的本次花家之行並未給您留下美好的印象！您提的意見我們已經收到並要求部門加強員工培訓，為了您的信賴，我們會以更高的要求去做得更好，期待您常回家看看，“檢驗”花家的每一點進步！祝您身體健康、萬事順遂！

Guest User

Discount Twin Room

Menginap di Jul 2024

Travel with friends

2 ulasan

5.0/5

Outstanding

Diposting pada 18 Agt 2024

We love everything about this hotel.perfect for relaxing and the room is enough big and have balcony.the breakfast also was good enough.the staff is friendly.good area to walk around and easy transportation with didi😍✌️we will back here soon. Once we did check out at reception they gave us gifts😍which never happens before

Tanggapan dari Properti: Dear guests, it is a great honor to receive your recognition and praise! Comfortable accommodation, delicious food, high-quality service experience, and quiet garden landscape can make people happy. I am very happy that Huajia can bring you this rare comfort. With your encouragement, we will definitely make persistent efforts and get better and better. We also welcome you and your family to visit again~

Guest User

Panorama Single Room

Menginap di Okt 2024

Solo travelers

1 ulasan

5.0/5

Outstanding

Diposting pada 13 Nov 2024

Really enjoyed the quaint atmosphere, really relaxing. They also provided bath salt for guests

Tanggapan dari Properti: Thank you for your love to Huajia, we sincerely look forward to seeing you again.

Guest User

Exclusive Room (2 Beds)

Menginap di Feb 2025

Family

24 ulasan

5.0/5

Outstanding

Diposting pada 9 Mar 2025

perfect hotel, large room, good breakfast, quiet area, ideal

Tanggapan dari Properti: 尊敬的賓客：感謝您的來花家，從您的描述中我們感受到了您對我們的喜愛和認可，讓賓客享有美好的入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸，希望能有更多為您服務的機會!

Anonymous User

Panorama Single Room

Menginap di Sep 2024

Couples

7 ulasan

5.0/5

Outstanding

Diposting pada 29 Okt 2024

Hotel is located in a nice scenic area. Staff was really friendly, the room was really good and clean and the breakfast was super good!

Tanggapan dari Properti: Thank you for your love to Huajia, we sincerely look forward to seeing you again.

Frank

Deluxe Business Room

Menginap di Nov 2024

Couples

6 ulasan

5.0/5

Outstanding

Diposting pada 17 Jan 2025

nice location in a quiet park, beautiful environment. Good breakfast selection.

Tanggapan dari Properti: 尊敬的賓客，非常榮幸能夠得到您的認可和點贊！舒適的住宿環境、可口的美食享受、優質的服務體驗、幽靜的園林景觀，可以讓人心情愉悦，很高興花家能為給您帶去這份難得的愜意。在您的鼓勵下，我們一定會再接再厲，越來越好，也歡迎您和您的家人再次光臨哦~

Guest User

Discount Twin Room

Menginap di Agt 2024

Couples

8 ulasan

5.0/5

Outstanding

Diposting pada 22 Sep 2024

Very clean，staff were very friendly and helpful. Breakfast is very good including seasonal food.. Chinese Noodles at dinner were very salty.

Tanggapan dari Properti: 尊敬的賓客，感謝您對花家的喜愛和認可。花家人一直致力於為賓客留下一份美好的回憶為準則。歡迎您帶着家人來“都市裡的桃源”，體驗這份美好。

Stilly Goh

Business Room-Queen Bed

Menginap di Des 2023

Family

11 ulasan

5.0/5

Outstanding

Diposting pada 3 Jan 2024

The hotel is really great and clean. Love their service and location is perfect.

Tanggapan dari Properti: 尊敬的賓客：您好！非常感謝您的滿分好評，想必您的本次花家之行讓您留下了美好的回憶！花家地處西子湖畔，莊園內外景色秀麗，人文歷史底藴豐厚。多種特色客房、江浙風味美食，能滿足四方賓客食住需求。我們也感到十分榮幸，花家人的温情服務得到了您的肯定，真誠期待您再次光臨，體驗花家更多的精彩！

Florian Friedrich

Panoramic Business Room

Menginap di Feb 2024

Travel with friends

1 ulasan

5.0/5

Outstanding

Diposting pada 17 Mar 2024

Very good location, really clean and nice. Amazing service including pickup and local sightseeing guide. Walkable to west lake.

Tanggapan dari Properti: 尊敬的賓客，花家位於西湖景區西山片，莊內山清水秀、鳥語花香，空氣中負氧離子含量高，還有大片的園林、內湖景觀；同時山莊還靠近蘇堤、花港觀魚、太子灣公園、茅家埠、杭州動物園、靈隱寺等景點，距離市中心也十分便利，是您來杭州遊玩的好選擇！

Guest User

Panoramic Business Room

Menginap di Mar 2024

Travel with friends

6 ulasan

5.0/5

Outstanding

Diposting pada 11 Apr 2024

Green land with good location nearby the west lake, service was excellent!

Micah E

Parent-child Room (With View)

Menginap di Jun 2023

Family

2 ulasan

5.0/5

Outstanding

Diposting pada 26 Jul 2023

Very good location. The whole hotel is a giant garden. Surrounded by green. Very close to the lake. The street in front is quiet.

Tanggapan dari Properti: 尊敬的賓客，感謝您對花家的喜愛和對花家小夥伴服務的認可，您的鼓勵是我們做的越來越好的源源動力。暑期東坡學堂推出了一系列活動，有為孩子們準備的豐富的國風主題、迎亞運主題活動，還有豐富多彩的宋韻BBQ市集項目呢，歡迎您帶着家人來“都市裡的桃源”，體驗這份歡樂！

Christian

Business Room-Queen Bed

Menginap di Jul 2024

Couples

14 ulasan

5.0/5

Outstanding

Diposting pada 7 Okt 2024

Quiet. Big rooms and nice breakfast

SOJEONG

Business Room-Two Beds

Menginap di Mar 2023

Family

5 ulasan

5.0/5

Outstanding

Diposting pada 12 Apr 2023

It was great and healing resort. The resort was so beautiful and easy to take Didi there. The staffs were so kind. They gave us welcome fruit and tea gift. The balcony was so nice, too. The breakfast was so good. The scenery and fresh air was fantastic. i will visit there again!