Oakwood Residence Hangzhou

Hotel ini memiliki lokasi yang bagus, menginap berkali-kali, dan meningkatkan suite eksekutif secara gratis. Rekomendasi menginap 👍

Hotel ini sangat bagus, staf layanan sangat antusias, hotel yang baru dibuka tidak, detail memasuki hotel sangat bagus! Sarapannya juga sangat kaya, saya merekomendasikannya kepada semua orang, hotel ini memiliki gym, ruang binatu, dan pusat bisnis gratis. Akan datang lagi lain kali! Satu-satunya ketidaknyamanan adalah Anda harus mendaftarkan nomor mobil Anda ketika Anda keluar, jika tidak, Anda harus membayar 100 yuan per malam. Saya lupa beberapa kali dan saya harus kembali melalui gerbang.

Kamarnya bersih dan rapi, dan saya bisa menyiapkan tipe apartemen yang saya inginkan sesuai permintaan. Ini sangat ramah pengguna dan sangat bagus. Dari check-in di meja depan hingga kamar hingga sarapan hingga check-out, semuanya berjalan dengan baik. Check out keesokan harinya, saya tidak bisa mengejar kereta karena alasan pribadi, jadi hotel untuk *****tara mengatur kendaraan untuk mengantar saya. Benar benar hebat. Saya berharap hotel dapat mempertahankan kualitas layanan ini. Akan memilih di sini di masa depan. Terima kasih teman-teman🙏

Apartemen ala hotel, fasilitas memasak sangat lengkap. Oakwood lebih cocok untuk perjalanan keluarga, kamarnya sangat besar dan super. Layanan sangat baik, sarapan sangat kaya dan berbagai kategori. Ada banyak restoran di lantai 1 jalan hotel, yang nyaman untuk makan.

Bos apartemen ala hotel, lingkungan akomodasi bagus, harga tinggi. Sekarang epidemi dalam negeri mulai lagi, tes kesehatan di hotel ada, sehingga orang-orang lega. Check-in dan check-out sangat cepat, dan masker disediakan gratis. Tempat menginap sangat dekat dengan perusahaan saya dan rekan-rekan saya tinggal di sini. Semuanya. Pelayanannya stabil dan recommended untuk stay

Clean and comfortable. Overall a great experience and will return.

Yeah it was good. Amenities close by. Spacious room. It did say that it came with a balcony. However, it didn’t nor did any of the building. This might need to be looked at in the advertising. Not a huge complaint, but obviously if you book a room with one you are expecting one

The WiFi is terrible. It goes in and out and sometimes no wifi at all. Room is big and clean.

Dear Trip Manager , Make sure hotel’s top management reads this message . I had checked out around 1.50 pm on 1st then gone to watch hockey match and after match directly drove to Shanghai. After Shanghai around 8.45 pm released I left my & families passport in locker of the wardrobe , locker was left open therefore no password required to open . I immediately called hotel’s front desk first spoke to lady she told exact locatio n of three passports. I waited for 20 minutes then called again this fine spoke to another person “ Wu” , he was more responsive and told he will check and assured to call back but he didn’t call back . I called after about 20 minutes he told he found a gold chain . This my gold chain I asked him again did he find passport he told “ no , think else was found “. Actually he didn’t send anybody to room to check . He lied ! . I told him to check again as I told him exact place of my passport. He said he will get it checked . I waited again for about 20 minutes again and called again spoke to him this time he told that another guest has checked in and therefore they cannot as guest is not in room . He told me to wait until guest comes back . Hotel’s housekeeping staff had found my chain in afternoon while cleaning and gave it front desk . Actually hotel should have called me on mobile immediately but wondering why this such kind of negligence . Absolutely disappointed. We kept on calling a few time until 1.15 am , my wife called atleast 10-15 times . Front desk staff kept on saying cannot enter room as guest hasn’t comeback . Meanwhile I had contacted via your app to three agents they said they will come back in one hour but nobody did …..!!! I had called around 1.15 am to hotel and told them I have no option to call police . Then Wu told he wait for 10 minutes , he called back and told to call police . I called 110 gave full information to police and with 10 minutes local police station called back to verify and after about 10-15 minutes I called Police again they said front desk has found my passports . If front desk had not authority to enter thek should have given option to call police and then they could enter room to search . Untrained unprofessional staff made me suffer for 4 & half ours . I will tell this story to all and will tell to all to never stay in this hotel ever …. Thanks