Radisson Hotel Sega (HangZhouXiaoshan Airport Terminal)

Check in hampir pukul dua belas, naik pesawat pukul tujuh pagi, dan hotel menyediakan mobil pukul lima lewat lima belas. Saya baru tertidur hampir pukul empat. Saya belum pernah menginap di hotel dengan AC yang lebih berisik dari ini. Kemudian, saya mematikan AC, dan saya bisa mendengar orang-orang berbicara di sekeliling saya. Tidak ada peredam suara sama sekali. Tidak akan hidup untuk kedua kalinya.

Pertama, layanan penjemputan di bandara oleh hotel kurang memadai. Dimulai dari penjemputan di bandara, saya menghubungi pihak hotel sehari sebelumnya untuk penjemputan, dan tidak menanyakan jam berapa saya akan turun dari pesawat. Pihak hotel menyuruh saya untuk menelepon pihak hotel setelah turun dari pesawat dan mengambil barang bawaan saya. Alhasil, karena pesawat mendarat terlambat, pintu gerbang T3 bandara ditutup, dan resepsionis hotel (mungkin) mengatakan bahwa saya harus berjalan kaki ke pintu T4 (jaraknya sangat jauh, yang sudah sangat melelahkan), dan kendaraan penjemputan pun kemudian juga datang sangat terlambat. Kemudian setelah kami tiba di hotel, mungkin karena rombongan tur, kami harus menunggu beberapa saat untuk check in. Saya sudah memberi tahu pihak hotel sebelum memesan bahwa saya tidak menginginkan kamar terakhir (dan pihak hotel telah menyetujuinya), tetapi ketika mereka mengalokasikan kamar, mereka memberi saya kamar terakhir tanpa jendela yang terang (sangat keterlaluan). Saya harus bernegosiasi dengan resepsionis sebelum mereka mengubah kamar. Terakhir, kebersihan kamar mungkin tidak bagus. Ada beberapa bintik merah di kaki saya setelah kembali. Saya sangat tidak merekomendasikan hotel ini!

If it’s one of the best hotels in the area, I’m scared for the area itself. First of all, I called the hotel once I’ve landed, asking them to pick me up. The dialog was painful, as hotel stuff speaks little English and this guy put translator into my ear, however since I couldn’t provide them with my phone number or wechat (I was using esim, no number), we couldn’t agree on pick up and it was easier for me to call a local taxi and just get there by myself. The fastest way to get here from an airport is to use a highway, that comes with a tall, that I had to pay. Not sure whether I was scammed, but it happened. So the hotel had nice interior but they allow to smoke inside, so it smells like cigarettes everywhere, including the breakfast area, lobby, your room and the shower of your room too (I asked for non-smoking room). The room itself is clean, but busted, I had a cracked mirror and the furniture overall saw better days. As per breakfast, it’s various indeed, but all the labels come in Chinese and it’s hard to guess what you’re eating + they don’t have neither tea, nor coffee. I asked a lady for coffee at the breakfast and she brought me an instant one from somewhere, which is very nice of her, but not what I wanted. The last part is that I was the only white girl in the hotel that morning and Chinese men were staring and trying to approach me, which was really uncomfortable for me, which I didn’t expect to happen in Raddison, and partly my main choice for this hotel specifically. I would look for another place next time, not worth it.