NO.1 wenhua road, xiaoshan district hangzhou city, zhejiang province, Xiaoshan District, Hangzhou, Zhejiang, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu tentang big-nanyuan kaihao hotels&resorts
9.5/10
Outstanding
877 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location9.5
Amenities9.4
Service9.6
Cleanliness9.6
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Urutkan berdasarkan:
All reviews(877)
Positive reviews(871)
Reviews with photos/video(373)
Friendly front desk staff(162)
Classy environment(107)
Delicious breakfast(98)
Many amenities(80)
Close to metro(16)
Good views(8)
Nice elevator(7)
Tasty coffee(7)
Negative reviews(6)
Guest User
Superior Queen Room
Check-in Mar 2025
Couples
9 ulasan
9.0/10
Great
Diposting pada 30 Apr 2025
Except for location is so so, this is a great hotel with helpful staff and a wonderful concierge LISA. NOT MUCH TO DO I THIS DISTRICT. However it is close to the airport for international take off.
Tanggapan dari Properti: 尊敬的賓客: 您好! 您每一次的選擇是我們的無尚榮幸, 您對我們始終如一的支持讓我們倍感欣喜。期待與您的再次相聚
Tagliati Antonio
Superior Queen Room
Check-in Mar 2025
Business travelers
19 ulasan
8.0/10
Very Good
Diposting pada 17 Apr 2025
Good and clean
Tanggapan dari Properti: 您的讚美如同春日暖陽,温柔地照進了我們的心房。每一句好評,都是我們前行的動力源泉。五星好評已查收,期待與您再次相遇在温馨的小窩!
Guest User
Queen Room With City View
Check-in Apr 2025
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 3 Mei 2025
The waiter has a good attitude and starts to guide you as soon as you enter the hotel, so you won't waste time finding your way! The breakfast is also very rich, Xiaobao is very happy to eat, and there is also a pug-shaped pastry, which is great! Fruits were also given when checking in, which is also great!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客:您好!有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦,感謝您對我們的喜愛,因為有您,我們是幸福的
Guest User
Superior Queen Room
Check-in Mar 2025
Couples
5 ulasan
10.0/10
Outstanding
Diposting pada 25 Apr 2025
Xiao Ma
From entering the door to checking out, the service details are perfect! ** The front desk lady has a very warm smile. She helped with the luggage and recommended nearby delicacies. The room is clean and tidy, and the bedding is so soft that it feels like sleeping in the clouds. I will definitely choose this hotel next time! ”
2. The stay experience was impressed by the details! The room service even prepared the charging cable and put it on the bedside. This kind of attentiveness really makes people feel like going home~”
3. Lying down and watching the clouds, the king of cost-effectiveness! *The city night view outside the floor-to-ceiling window is beautiful, the room soundproofing is superb, and the bathtub is equipped with a disposable bath bag. It is so healing to take a bath and relax! At this price, you can live with such quality, I really recommend it! ”
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you!
Guest User
2-bed Room With City View
Check-in Mar 2025
Business travelers
30 ulasan
10.0/10
Outstanding
Diposting pada 25 Apr 2025
Xiao Ma
The hotel is clean, the service attitude is good, the location is convenient, and it is very convenient to eat, drink and have fun around. The bedding is soft and I sleep well. The room is well soundproofed and quiet at night without being disturbed. The service response speed is fast, the room is cleaned in time, and the breakfast is balanced. It saves time and effort. The hotel environment is good. I will come again next time
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your support and affirmation. Your praise is not only the greatest encouragement to our work, but also the driving force for our continuous progress. We will work harder to continuously improve the quality of our products and services in order to bring you a better experience.
Yigerendemalasong
Superior 2-bed Room
Check-in Mar 2025
Family
10 ulasan
10.0/10
Outstanding
Diposting pada 24 Apr 2025
I chose BTG Nanyuan Kaihao Hotel on Ctrip. It has a good location, close to the airport, and easy to get to the West Lake and other attractions. The hotel service is warm and friendly. Because there are elderly people, they specially arranged an elderly room, which is really considerate. The breakfast is rich and the room price is very affordable. Next time I come to Hangzhou, I will choose this hotel first.
Teks AsliTerjemahkan dengan Google
6/8
Tanggapan dari Properti: 親愛的朋友,非常榮幸杭州首旅南苑凱豪受到了您的認可,您的支持和鼓勵是我們不斷發展和前進的動力。希望我們能給您和家人留下一段值得珍藏的記憶!我們會一如既往的提供 高性價比 高品質 的舒適體驗。祝願您每個夜晚都好夢相伴!期待您的再次光臨!
Guest User
Suite With Mountain View
Check-in Mar 2025
Travel with friends
2 ulasan
10.0/10
Outstanding
Diposting pada 21 Apr 2025
Xiao Ma at the front desk. The stay experience exceeded expectations. The room was clean and comfortable. The service was considerate and thoughtful. The location was also very convenient. I would choose here again next time. The hotel environment was elegant. The facilities were complete. The staff was enthusiastic and professional. The cost performance was high. I strongly recommend it. There were no complaints from check-in to check-out. The bedding was comfortable and the sound insulation was good. It was normal and rich. Five-star praise
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, I wish you a happy life
Youzaidaren
2-bed Room With City View
Check-in Mar 2025
Family
20 ulasan
10.0/10
Outstanding
Diposting pada 20 Apr 2025
The front desk staff is warm and considerate, friendly and kind. I called in advance to reserve a room. It is clean and well-equipped. The breakfast is also good. The hotel is located in the old city and the surrounding supporting facilities are also OK. The lobby environment is transparent and bright, and the room is also cost-effective. I will choose this place again when I go to play on holidays
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Your praise is like the warm spring sun, gently shining into our hearts. Every word of praise is the source of motivation for us to move forward. The five-star praise has been received, and we look forward to meeting you again in the warm little
Guest User
Queen Room With City View
Check-in Mar 2025
Business travelers
5 ulasan
10.0/10
Outstanding
Diposting pada 19 Apr 2025
The bed is big, the room is cozy, the breakfast is rich and delicious, and there are children's products for children. The facilities are high-end and the hygiene is very good. The environment is beautiful and the service attitude is good. The shopping mall next to it is also very convenient. Overall, it is very good. Xiaoma's service is very thoughtful. The room is very clean and comfortable.
Facilities
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel and we look forward to visiting you again!
M86365***
2-bed Room With City View
Check-in Mar 2025
Couples
28 ulasan
10.0/10
Outstanding
Diposting pada 13 Apr 2025
Very good, the room is clean and bright. The breakfast is also delicious, and the price-performance ratio is very high. The lobby is very beautiful. The check-in process is very fast. I forgot to make a note for the takeaway and put it on the takeaway table for me. Xiaoyu helped me find the robot to deliver it. I am very satisfied.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel and we look forward to visiting you again!
Anonymous User
2-bed Room With City View
Check-in Feb 2025
Couples
7 ulasan
7.0/10
Diposting pada 31 Mar 2025
The hotel lobby is very nice, but the rest is average. The room is small, the elevator is slow, and the corridor is low and a bit depressing. The soundproofing in the room is very poor!!! The bed flag is not clean, the mattress is comfortable but the pillows are all hard... The overall experience is average.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello! Thank you very much for choosing to stay and sharing your valuable comments. We apologize for the problems with room sound insulation, elevator waiting, and bed flag cleaning. The hotel has arranged for guest rooms to strengthen cleaning inspections and engineering to optimize the efficiency of the elevator to reduce waiting time. In addition, the hotel provides a variety of pillows (such as latex pillows, memory pillows, buckwheat pillows, lavender pillows, etc.), you can contact the front desk at any time to change for free. In order to improve the convenience of service, we will add a "pillow selection reminder card" in the room to facilitate your adjustment as needed, and strive to improve the experience. Looking forward to your stay in our hotel again.
☆chunyemen☆
Queen Room With City View
Check-in Feb 2025
Business travelers
15 ulasan
10.0/10
Outstanding
Diposting pada 25 Apr 2025
The front desk staff Xiao Ma provided thoughtful and considerate service. The room was clean and spacious. The bedding was comfortable and soft. The soundproofing was good. The breakfast was rich in variety and the ingredients were fresh. The pre-cooked noodles and snacks were especially recommended. The hotel was conveniently located. There were many food courts around. Thanks to the front desk staff Xiao Ma for their thoughtful service. They proactively provided travel advice and helped to store luggage. I will come back to this hotel next time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 非常感謝您的支持與肯定,您的好評不僅是對我們工作的最大鼓勵,也是我們不斷前進的動力。我們會更加努力,不斷提升產品與服務的質量,以期為您帶來更好的體驗
Guest User
Superior Queen Room
Check-in Feb 2025
Business travelers
7 ulasan
10.0/10
Outstanding
Diposting pada 27 Mar 2025
1 cup of freshly ground coffee: This is their specialty. The environment is beyond expectation. The service attitude is very good. The lobby is clean and tidy. Facilities: Complete facilities. There is a small shop inside so you can buy things without leaving the hotel.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Seeing your recognition of the hotel, I am so excited that I can't express it in words. It's hard to find a soulmate who understands you! We use the best and most practical things to make your experience warm and stress-free, practical but not flashy. Your feelings are an affirmation of us! We will continue to work hard!
Taozigongzhushaoerwudao
Superior 2-bed Room
Check-in Feb 2025
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 23 Mar 2025
Facilities: quite complete
Hygiene: clean and tidy
Environment: tidy
Service: very good service attitude
1 cup of freshly ground coffee: I didn't drink it, but it was very warm.
There are also good night fruits, which is very considerate.
Because my son's spring tour group chose this hotel, I am very satisfied.
It's a little far from the West Lake, but everything else is very satisfactory.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Seeing your recognition of the hotel, I am so excited that I can't express it in words. It's hard to find a soulmate who understands you! We use the best and most practical things to make your experience warm and stress-free, practical but not flashy. Your feelings are an affirmation of us! We will continue to work hard!
Guest User
Superior Queen Room
Check-in Feb 2025
Business travelers
31 ulasan
10.0/10
Outstanding
Diposting pada 20 Mar 2025
It's pretty good. Xiao Hu is very enthusiastic. Because I arrived at the store early, I contacted Xiao Hu and arranged it very well for me. I checked in directly at the store. The waiter checked in very quickly! The experience is very good, the room is clean, the facilities are quite complete, and the price-performance ratio is also very high
Teks AsliTerjemahkan dengan Google
6/9
Tanggapan dari Properti: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel and look forward to visiting again!