Tudor Inn Newcastle

Dirty room, no trash can in the room, the room smelled like smoke. Appears to be shared housing with homeless or low income. I can’t recommend nor would I stay here again.

The room was very smelly with fungus on roof. The hotel was smelling like cooking onions on arrival.Wake up to a smoke alarm at 1AM in the morning and issue didnt resolved for next 3 hours. No toiletries replacements available and even ask for extra money for fresh towels though we stayed there for 3 nights with 2 kids.

The bathroom was dirty, tiles were very mouldy & around the soap container (which didn't) work was dirty. The room was large enough, bedding, towels etc were clean & adequate. There was only 1 glass for water. Other people were very noisy into the wee hours of morning banging things around. The only thing going for it was The Bennett Hotel 3 doors down. Won't be staying there again.

This was the worst hotel I've stayed in. The key wouldn't work when we checked in and I had to phone three times to get help. The operator hung up on me once. Then they did not ring back to help me so I had to keep calling. There were no plates or cutlery in the room and I had to call another three times to get someone to bring plates and cutlery. In the end we had to go out for a meal because there was nothing to eat the food we bought with us. The power point next to one of the beds was hanging out of the wall which does not comply with any safety standards. This hotel was awful.

My partner stayed it was disgusting. Had to change rooms and that was worse. To summarise - below is the list of the issues found in the rooms. Issues Room 12 - Permeated with cigarette smoke - Musty/mouldy smell - Balcony door unable to be left open due to security issue - Balcony door lock not sufficient - Rest of room was not checked as I did not stay. Issues Room 22 - No remote for air conditioner - Unable to securely/safely have window open due to no security screen and flyscreen slashed/ripped - TV when on had loud background noise that made it untenable to use - Exposed electrical wires hanging from white box near TV - Bedside light out, lighting insufficiently bright to be able to read properly - Only 1 coffee cup, 2 glasses and 1 teaspoon provided - Laundry still being used at 10pm - very noisy clothes dryer - Fridge Freezer Iced over Bathroom - Shower had mould and was musty - No hair dryer provided - looks like it had been possibly ripped off wall and not replaced - On running tap in sink, putrid sulphur smell came up from the drain/pipes. Disgusting. Photos of all of the above can be provided

Overall was a large room and very clean. The booking was changed to 4 people but additional towel was not supplied. Trundle bed was unsafe and ended using the mattress on the floor. Someone had turned off the breakers to the power in the room but another guest alerted us and we turned them back on. The property is in a good location and good value but not having staff on site makes it difficult to fix things like an extra towel.

Made a last minute booking - easy online booking and check-in. Was a bit nervous about here not being a reception but the emailed codes for the building entrance and room worked without a problem. Would stay here again.

Warning. Gross. We had to check out late at night, and find alternate accomodation, after discovering the room was infested with cockroaches of all sizes. There were also squashed ones on the walls! Did not spend the night due to it being unsanitary, and our young child being terrified.

So quiet... even when the property is fully booked out it feels like ur only person there, very peaceful.