YuYu Hakone - Private Open Air Onsen Usage Guaranteed

YuYu Hakone - Private Open Air Onsen Usage Guaranteed Reviews

YuYu Hakone - Private Open Air Onsen Usage Guaranteed

Motohakone 159-22, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, 250-0522, JapanView Hotel Details
YuYu Hakone - Private Open Air Onsen Usage Guaranteed
YuYu Hakone - Private Open Air Onsen Usage GuaranteedYuYu Hakone - Private Open Air Onsen Usage GuaranteedYuYu Hakone - Private Open Air Onsen Usage Guaranteed
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Guest Reviews of YuYu Hakone - Private Open Air Onsen Usage Guaranteed

8.1/10
Very Good
92 review
Verified reviews
Location7.5
Amenities7.8
Service8.5
Cleanliness8.6
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All reviews(92)
Positive reviews(33)
Reviews with photos/video(10)
Awesome stay(17)
Relaxing hot springs(14)
Friendly staff(9)
Clean and tidy(8)
Negative reviews(3)
Aniraj
Traditional Room, Multiple Beds, Non Smoking, Garden View
Stayed in Apr 2025
Traveling with friends
6 review
9.0/10
Great
Posted on May 23, 2025
Nice place, helpful staff, gave us the opportunity to enjoy onsen late night when we arrived. Room was spacious, with all necessary staff for short stay, only downside was a bit of a sewer smell in the room.
WildBoy
Traditional Room, Multiple Beds, Non Smoking, Garden View
Stayed in May 2025
Family
4 review
6.0/10
Posted on Jun 10, 2025
Good private onsen for couples
phtan68
Traditional Room, Multiple Beds, Non Smoking, Garden View
Stayed in May 2025
Couple
17 review
6.5/10
Posted on Jun 14, 2025
Out of the way, lucky I am driving. The couple Onsen is not really private but is a "book" system and is outside main building, limited to 50 mins time slot. There is no private bathroom but shared bathroom. The only good point is what other travellers mentioned the young and helpful front desk from all over the world, Hong Kong, Mongolia, Indonesia etc. Not worth the 120S$ I paid via trip.com
Man
Traditional Room, Multiple Beds, Non Smoking, Garden View
Stayed in Apr 2025
Solo traveler
3 review
10/10
Outstanding
Posted on May 16, 2025
Beautiful onsen located close to Lake Ashi and other beautiful sites. Room is clean with good amenities available. Perfect stay for a good price aswell.
HK.LIM
Traditional Room, Multiple Beds, Non Smoking, Garden View
Stayed in Mar 2025
Solo traveler
11 review
8.5/10
Very Good
Posted on Apr 25, 2025
Overall: 8/10 Location: 9/10 (public transport)  No restaurant/ convenience store nearby.
Manoch Kaviruch
Traditional Room, Multiple Beds, Non Smoking, Garden View
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 23, 2025
I forgot my shirt there i ask another hotel to ask the reception about this
M-DR
Traditional Room, Multiple Beds, Non Smoking, Garden View
Stayed in Dec 2024
Traveling with friends
9 review
9.0/10
Great
Posted on Jan 17, 2025
Very clean. Great service and friendly staff. Onsen is wonderful. Only issue it the location, especially in the evening. If you're looking for a place for relaxation and quietness, it's amazing!
Thomas
Traditional Room, Multiple Beds, Non Smoking, Garden View
Stayed in Feb 2025
Couple
20 review
9.5/10
Amazing
Posted on Mar 22, 2025
Wonderful little place, the outdoor bath was perfect.
filipd
Traditional Room, Multiple Beds, Non Smoking, Garden View
Stayed in Aug 2024
Family
5 review
10/10
Outstanding
Posted on Sep 6, 2024
Amazing hotel in an amazing location. The Japanese style room was very comfortable and the use of the private onsen a bonus when booking a stay there. Since we were driving we also appreciated the free parking on property. We had an amazing stay!
Yeshan
Traditional Room, Multiple Beds, Non Smoking, Garden View
Stayed in Jan 2025
Couple
2 review
6.5/10
Posted on Feb 12, 2025
private onsen was really pleasant
yang peng
Traditional Room, Multiple Beds, Non Smoking, Garden View
Stayed in Jan 2025
Couple
1 review
6.0/10
Posted on Feb 25, 2025
No shower in room
Alena
Traditional Room, Multiple Beds, Non Smoking, Garden View
Stayed in Apr 2025
Couple
26 review
9.5/10
Amazing
Posted on May 24, 2025
There is no shower or bath in the room. Clean, nice small area
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Genichiro
Traditional Room, Multiple Beds, Non Smoking, Garden View
Stayed in Jan 2025
Couple
7 review
8.0/10
Very Good
Posted on Feb 14, 2025
Although a reservation is required, the private hot spring is very attractive. There is no bathroom in the room, but the shower is available 24 hours a day, so there was no inconvenience. The room was a Japanese-style room, so it had a Japanese feel and was clean, so it was a comfortable environment, but it was a bit cold at night even with the air conditioner on.
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JonathanY
Traditional Room, Multiple Beds, Non Smoking, Garden View
Stayed in Jan 2025
Family
8 review
4.0/10
Posted on Feb 7, 2025
Yuyuhakone is simply the worst hot spring hotel I have ever stayed in in Japan. It was such a disappointment that I even doubted my life! First of all, the location is ridiculously remote. The entire hotel is hanging alone on the side of a mountain road. There is no one around and there is not even a convenience store. If you want to go out, you have to take a bus or a taxi. There is only one bus route and you have to wait for a very long time. You are basically trapped in this remote place. Let's talk about the so-called "open-air bath", it's simply a joke. The equipment was extremely rudimentary, with all the facilities squeezed into a shabby shed. When I arrived, the temperature was minus 3 degrees Celsius at night, and the water temperature was not hot enough. The outdoor water was icy cold, and it felt like I was woken up by cold water. The bathing equipment is even more outrageous. You have to keep pressing to get the water out, making the whole bathing process like participating in some endurance challenge. It's so exhausting that I doubt my life. The room conditions were equally terrible. Not only is there no floor heating, but there is a heater under the TV, which turns out to be just a decoration and is purely used to deceive people. The only heating device was the air-conditioning heater, which came with a "surprise easter egg": it automatically shut down after being turned on for a while. I asked the front desk to check, and it turned out that the circuit breaker had tripped! It is really speechless that such basic facilities cannot function properly. As for dinner, it was barely the only part that was not that bad. The taste was satisfactory and the price was not too expensive, but it could not save the whole experience from being ruined. It is really ridiculous and sad to offer this level of service and facilities at this price. In a word, I will never come to this store a second time, and I would advise anyone who comes to stay away.
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Guest User
Traditional Room, Multiple Beds, Non Smoking, Garden View
Stayed in Dec 2024
Couple
4 review
6.5/10
Posted on Mar 15, 2025
It was a bit disappointing that the hot springs could only be used once for 40 minutes. I think it would have been nice to have a separate large bathhouse. The room was spacious and the staff were friendly.
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