Haiyan Hangzhou Bay Maison New Century Grand Hotel

Our first time staying in this hotel , We chose it because it was 1 of only 3 that had a swimming pool , a call was made the day before we booked to make sure the pool was open, as with previous experience you cannot rely on trip.com to give accurate Information , on arrival we were then informed that the pool was an external business, that a swimming cap was reguired , which we had not been informed of when asking about the pool, this was another 135cny , which made the overall cost more than the Ramada hotel, thankfully the manager of the hotel accepted this responsibility and provided a solution, thank you , everything else had been great upto this point and the front desk staff the next morning were kind enough to shower our daughter with gifts , thank you again, we will book again next time, more prepared

房間很舒適，也很實惠，性價比高，預訂的標間，前台給我升級了有浴缸的房間，前台服務非常熱情，地理位置很優越，周邊吃的很多，出行方便

房間一般，空調差，壓根不起作用，像個拖拉機一樣，聲音太大了，最後衹能關了，悶死了，服務也不咋地，我定的有歡迎水果，壓根沒看到，懶得要了，全程沒有笑臉，就像欠了多少債似的，