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Wanty
Kamar Deluxe dengan Pemandangan Taman
Menginap di Okt 2023
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 26 Nov 2023
Bagus banget hotelnyd dan aku dapat harga murah
Tanggapan dari Properti: 親愛的朋友,感謝您選擇入住海口萬豪酒店。海口萬豪酒店是一座東方韻味的海岸行宮,由8棟中式宮殿式建築組成,詮釋中國傳統文化沉澱之美,被評為中國建築行業魯班獎,也是海南省十大最美建築之一。全海景超大客房,面朝大海,180度飽覽海天一色之美,同時配備超大型生態泳池、成人泳池、小童泳池及6個取自地下1000米深的天然温泉泡池、乾濕蒸房、按摩浴池、足浴療室、理療室,健身房,為賓客提供多樣化的休閑服務。萌寵樂園裡有可愛的大白鵝和小白兔,讓小朋友在旅行的同時多了小動物的温馨陪伴。期待與您再次相見,延續這東方氣韻海濱度假悠然時光,祝:安好。
Tamu
Deluxe Sea-view Twin Room
Menginap di Okt 2024
Sendiri
1 ulasan
5.0/5
Fantastis
Diposting pada 13 Des 2024
Haikou Marriot is location by the beach offering a 100% view of the ocean with mainland China clearly visible from my balcony. The front reception staff was friendly and helpful eapecially Ms Miranda who constantly checked on my well beings and needs. I can’t fault anything wrong with her service and attentivnes throughout my 4 day stay at Haikou Marriot. I look forward to staying there again in my future visits to this beautiful city
Terjemahkan
Tanggapan dari Properti: Dear valued guest, thank you for your recognition of our charming services, to provide you with good quality of service is what we should do, we will continue to work hard, and look forward to your return again, the continuation of the relaxing charm of the holiday, wish you well.
owing my
Deluxe Sea-view Double Room
Menginap di Nov 2024
Bepergian dengan teman
65 ulasan
5.0/5
Fantastis
Diposting pada 15 Des 2024
Great hotel resort, big swimming pool. Service is very good
Terjemahkan
Tanggapan dari Properti: Dear value guest, we have been working hard to provide meticulous and thoughtful service to guests, in order to create a memorable travel memory for guests. It is a great honor to be recognized by you. Looking forward to your return again, continue the leisurely and comfortable island holiday, best wishes for you~
Pengguna Anonim
Deluxe Sea-view Double Room
Menginap di Okt 2024
Pasangan
3 ulasan
4.7/5
Menakjubkan
Diposting pada 18 Des 2024
The hotel room only available at 5pm+ when we check in, so we have to wait for awhile at the lobby together with the welcome drink. Breakfast is just average even there are many choices. Pools are superb as there are 2 location with onsen pool as well. However, there is no private beach as thus one have to cross the road opposite the hotel to the beach. Concierge, lobby and room service staff are accomodating. Location is ok as there is a big shopping mall (yuanda) which didi is convenient.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, We apologize for not bringing you a satisfactory stay. Regarding the check-in time you mentioned, we have already feedback to the hotel management and its front desk department, regarding the breakfast you mentioned, your valuable comments have been shared to the relevant departments, meanwhile, we sincerely look forward to seeing you back to Haikou Marriott Hotel again to witness our growth. Best wishes.
Tamu
Deluxe Sea-view Double Room
Menginap di Apr 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 15 Mei 2024
Good service. I’m really appreciated of service mind of staffs here.They managed the room and the service immediately without letting us wasting time.the room and view are nice as well.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for your praise of Haikou Marriott Hotel. We are pleased to know that you have had a pleasant stay with us. Your comfortable and happy stay is the driving force for our efforts! Looking forward to your next stay with us.
Sultan Al Qemzi
Deluxe Sea-view Double Room
Menginap di Nov 2024
Sendiri
135 ulasan
2.0/5
Diposting pada 12 Des 2024
The hotel staff are not helpful and they didn’t speak English and the service very bad
Terjemahkan
Tanggapan dari Properti: Dear guest, We sincerely apologize for not providing you with a satisfactory stay experience and for letting you down. Upon receiving your feedback, we promptly reported it to the hotel management and relevant departments, and inquired about the specific situation with them. Regarding the issues you mentioned about the staff and their inability to communicate in English, we will strengthen our staff training in the future to improve their service levels and English proficiency, in order to better serve our guests. Once again, we express our apologies to you. At the same time, we sincerely look forward to your return to Haikou Marriott Hotel to witness our growth. Wish you well.
Tamu
Kamar Deluxe dengan Pemandangan Taman
Menginap di Feb 2024
Keluarga
2 ulasan
4.7/5
Menakjubkan
Diposting pada 30 Mar 2024
The room is spacious and clean, facilities is maintained very well. Bravo to Xiao Mai who provide me begin to end personal service. The buffet breakfast and dinner are satisfying which allow us to taste all type of local specialities. And the little fresh made bread serve during the buffet are cute and delicious. Thanks to the F&B team and the lady staff who assist us on member promo rate in the buffet restaurant, the whole team are friendly and helpful.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for your praise of Haikou Marriott Hotel and thank you for sharing your stay experience with us. Haikou Marriott Hotel is committed to bringing privacy, loyal service and perfect experience to our guest. We are pleased to know that you have had a pleasant stay with us. Looking forward to your next stay with us.
Michaelchinang
Kamar Deluxe dengan Pemandangan Taman
Menginap di Mei 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 30 Jun 2024
Goods
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for your praise of Haikou Marriott Hotel. We are pleased to know that you have had a pleasant stay with us. Your comfortable and happy stay is the driving force for our efforts! Looking forward to your next stay with us.
Andychris
Deluxe Sea-view Double Room
Menginap di Okt 2024
Bepergian dengan teman
21 ulasan
5.0/5
Fantastis
Diposting pada 18 Jan 2025
Enjoy ! atmosphere good. Restaurant nice. Good view, big room
Terjemahkan
Tanggapan dari Properti: Dear friend, we have been striving to provide our guests with meticulous and thoughtful service, in order to create unforgettable travel memories for them. We are honored to have your recognition. Looking forward to your return and continuing your leisurely island vacation.
P*L
Kamar Deluxe dengan Pemandangan Taman
Menginap di Des 2023
Keluarga
2 ulasan
4.7/5
Menakjubkan
Diposting pada 28 Jan 2024
Went off peak season, always choose marriot for its kids club and quality rooms.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for your praise of Haikou Marriott Hotel. We are pleased to know that you have had a pleasant stay with us. Your comfortable and happy stay is the driving force for our efforts! Looking forward to your next stay with us.
Yiling Diana
Deluxe Garden Double Room
Menginap di Apr 2024
Pasangan
1 ulasan
4.7/5
Menakjubkan
Diposting pada 14 Mei 2024
We stayed in Marriot Haikou for 2 nights and were very pleased. Apart from the unique building architecture which was the reason when we chose this hotel, we were surprised to know that there was butler tagged to our room, who was always checking out on us. There were many other front & kitchen staff who were attentive and went extra mile to make sure that we were comfortable and welcomed. Definitely a nice hotel to return to.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for your praise of Haikou Marriott Hotel and thank you for sharing your stay experience with us. Haikou Marriott Hotel is committed to bringing privacy, loyal service and perfect experience to our guest. We are pleased to know that you have had a pleasant stay with us. Looking forward to your next stay with us.
Tamu
Deluxe Sea-view Double Room
Menginap di Mar 2024
Bepergian dengan teman
2 ulasan
2.7/5
Diposting pada 12 Apr 2024
The hotel room is in bad condition, peeled off wallpaper, and the bed is too soft. Had problem getting out of bed as bed is uncomfortable. I would recommend Ben, he gave us great service when we were there.
Terjemahkan
Tanggapan dari Properti: Dear Guest, I am very sorry for not giving you full marks for your trip experience. Thank you for your recognition of our ben service, about your feedback on the hotel room and bedding problems we have in the first time feedback to the relevant departments of the hotel, we are in the corresponding adjustment and modification. Once again, we would like to apologize for the inconvenience, and we sincerely look forward to welcoming you back to Haikou Marriott Hotel to witness our growth. Wish you all the best.
Mark
Kamar Deluxe dengan Pemandangan Taman
Menginap di Jul 2023
Keluarga
1 ulasan
3.2/5
Diposting pada 15 Agt 2023
Breakfast had a vast selection, but none of it was very good. The sushi would make a Japanese person cry, the sausages and bacon would make an English person cry and you would get a better Chinese breakfast for 10RMB at a local market (baozi and yotiao are from frozen).
The main reason for choosing this hotel over other options was the kids club. Unfortunately it is rubbish. A single member of staff doing some origami with leaves or basic art/craft. Requires adult supervision. Very disappointing by international standards.
Hotel is very grand, but not maintained to the standard you would expect from the brand. Design of the hotel does not lend itself to Haikou's climate, the communal spaces are not aircondionable and so it is uncomfortably hot.
Pool was good, but again needs maintenance. Children especially enjoyed the foam cannon.
Room was spacious, clean and cool.
Coffee is good.
At the time of writing they offer "good night" as a free gift which is a lavender spray. They also offer a free drink on arrival - which just means help yourself to a drink from the fridge in your room.
Overall I would recommend paying a bit less and going with a newer hotel closer to the city.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,I am very sorry to disappoint you by not bringing you a satisfying sojourn experience. We are very sorry that our breakfast did not meet your expectations. Your valuable comments have been shared with the catering department and we will strengthen the management of the relevant areas and make appropriate adjustments and improvements as soon as possible. Regarding your feedback on the existence of children's playground problems we have been the first time to feedback to the hotel management, the hotel is enriching the natural beauty of the children's activities, I am very sorry to bring a pleasant vacation experience for children. We hope this stay will not affect your information about us, and we sincerely invite you to come back to Marriott Haikou to witness our growth.
PloiPloy
Deluxe Sea-view Double Room
Menginap di Mei 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Diposting pada 24 Agt 2024
nice stay. nice rooms. good facilities. close to the beach.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for choosing and giving high comments on Haikou Marriott Hotel. We look forward to your coming again, best wishes!
Dorota1991
Deluxe Garden Double Room
Menginap di Nov 2023
Bisnis
19 ulasan
4.7/5
Menakjubkan
Diposting pada 6 Mar 2024
Nice breakfast, friendly staff. Unfortunately balcony without furniture, so you cannot enjoy the view comfortably.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for your praise of Haikou Marriott Hotel. We are pleased to know that you have had a pleasant stay with us. Your comfortable and happy stay is the driving force for our efforts! About the problem you mentioned we have feedback to the relevant departments and will make corrections as soon as possible! Looking forward to your next stay with us.