Hotel dengan dengan Fasilitas Fitness & Gym di Long Beach

Raymond and Emma at Front desk were very friendly and welcoming. Thanks for the great stay

A nice hotel with a smooth and hassle-free check-in process. The front desk staff were friendly and welcoming, which made the arrival experience pleasant. The facilities are all very new and well-maintained, giving the hotel a modern and comfortable atmosphere.

房間小而舊，臨街很吵鬧，附近酒吧凌晨2-3點還大聲喧嘩。服務也一般，收停車費，早餐很單調。唯一就是地理位置不錯

廁所通風系統比較弱 床有點太軟 但有燒水壺提供。樓下有強制消費25USD 必須在這用 叫做destination fee 夠一個人的早餐

It’s located 10 mins walk from the beach so it’s great location, the room is nice with enough space. It was clean and the service that we received was lovely. There wasn’t much of a view from out too. But nonetheless the location is perfect.

房間可以，畢竟是居家酒店，有個開放式小廚房，所以比較寬敞。早餐算是免費供應的，complimentary breakfast,在大堂旁邊。不過，電梯原本是兩台，衹開放了一台，所以電梯要等的比較久。然後外面有停車，原本入住的時候前台和我説是免費的（除非是我聽錯了或者理解錯了），但是我退房的時候，前台也沒和我説要收費，直接給我了一張小票可以插入欄桿旁的機器就能走了。結果回來收到扣費35美金，這個就有點貴了，一晚35美金，而且都沒短訊通知，還是我查詢銀行APP後發現這筆費用。所以，要入住這家酒店的朋友，入住或者退房的時候一定要和前台確認清楚停車費的問題。

This was our 2nd year of attending Dark Harbor. We had a larger room this year with a harbor view. The negative things were the amenities. Last year there were no amenities whatsoever and bed bugs. I contacted the management team and let them know what had happened. I was assured that we would be compensated for the problem. Not only were we not compensated but we actually paid more for our room. We are not new to the Halloween 🎃 event. We attended the Shipwreck events the first 10 years it was open with our kids and friends. I am very disappointed that you misrepresented your care of returning passengers. Other than that we are looking forward to next year.