Hotel dengan dengan Fasilitas Fitness & Gym di County Bexar

Everything was perfect the clerk at the front desk was very helpful and polite 10 out of 10 costumer service breakfast was delicious and kitchen staff really nice our room was very clean

衞生一般，早餐還可以，煎餅很好吃，價格不算便宜，一開始分到的房間靠近旁邊夜總會，半夜兩點吵到睡不着覺，給前台小姐姐説了以後換了一個後晚上很安靜，非常nice。San Antonio是個很悠閑的小城，物價會低一點，river walk很不錯。

DONT BOOK IF YOU WANT TO SLEEP! Came back to visit family for the holidays, and stayed at this hotel because we have stayed here many times in the past and it has always been one of the cleaner hotels in town. It was always a pleasant, quiet stay in one of the nicer hotels outside the downtown area. But It has changed management, and it is no longer a relaxful stay.  I expected families with children running loudly down the halls because it is close to SeaWorld. What I did not expect was music being played through loudspeakers by the pool as early as 8 AM on some days going on until 10:30 in the evening on weeknights. I even called downstairs multiple times one evening when I wasn’t feeling well and was told that there was nothing they could do. I heard a baby crying in the next room while music blared at 10 o’clock at night, which is just inappropriate on a Tuesday. So if you have young children or are traveling on business or just simply want a good nights sleep, look elsewhere.

Beautiful view from our hotel room ❤️ would stay here again only problem was there was some teens who were going through my laundry when I went back down to laundry room. And I ended up having some clothes missing.

Although the hotel was in a location we needed and was a great price, our stay was impacted by the hotel’s inability to have a room ready for us one and a half hours after check in time. We had a function to attend that night and drove in for it but needed to clean up and dress for the occasion. They told us it would be at least 30 minutes to an hour to have a room ready and possibly longer. We notified trips.com and they made a phone call to try to speed up the process but were told the same thing. We looked for a hotel in the same area but no rooms were available on a Saturday night and last minute (understandable). Just as we were resigned to making an unfavorable decision, we checked back with the hotel and they were able to give us a room (just not what we reserved) that worked. I was also disappointed that the manager never showed his face at the counter when multiple people were there dealing with the same issue. Made the clerk at the front desk deal with unhappy customers.

The hotel looks more run down than the photos portrayed. Homeless people just around the corner, and that made us a little uneasy... but they seemed to keep to themselves and posed no immediate threat. Wallpaper peeling in multiple places, shower curtain torn at 2 places where attached to the shower rod, wires under AC exposed and could pose a tripping hazard. The room is dark, with 4 lamps and one wall light by the door. The lamps just lit the room somewhat. The bathroom lights were also dull. Beds were comfy. Shower was nice, needed a slip mat though. View out the back windows was awful. And on Thursday nights and maybe the weekend, there's an outdoor band playing right next door, loud enough to keep you awake into early hours. Only 1 of the 2 elevators was operating, and it broke down twice on two different days. The staff was very quick at getting it fixed, and it seems this is a common occurrence with a note on the wall giving a warning. Breakfast was good, but bacon would have been nice. The staff was amazing, sweet, and considerate of our needs. If you don't mind ”not new”, then this hotel would be nice for you. Connie from TN Stayed 3 nights